Customer Experience Quality Manager

iGate Technologies Pakistan is seeking a Customer Experience Manager to oversee the delivery of exceptional customer experiences across all touchpoints. As a key member of our team, you will be responsible for ensuring that our customers receive the highest level of service and support.Key Responsibilities:Develop and implement strategies to enhance customer...

We are looking for a highly skilled Customer Experience Manager to join our team at R Plus Concept Design. As a Customer Experience Manager, you will be responsible for leading our online customer support team, ensuring efficient and high-quality support, and driving customer satisfaction.Your Key ResponsibilitiesYou will:Oversee daily operations and ensure...

Customer Experience ManagerThis role plays a key part in driving a customer-centric culture by gathering insights, identifying pain points and implementing improvement strategies across all customer touchpoints.Key Responsibilities:Oversee end-to-end customer experience activities to ensure seamless and consistent experiences across all channels.Conduct...

At Quality Rapid Services, we are seeking a highly motivated Account Development Manager to join our team.Job DescriptionWe are looking for a Sales Business Partner who can establish strong relationships with local businesses and promote our corporate Tiles & Sanitary items.The ideal candidate will have proven experience in a customer-facing role, preferably...

Assistant Manager Customer Experience ManagementAssistant Manager Customer Experience will be responsible for leading and managing Customer Experience Management (CEM) initiatives aimed at monitoring, evaluating and continuously enhancing customer satisfaction across both voice and data services offered by ZONG. This role will play a key part in driving a...

Sales Executive Quality Solutions, Pakistan The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.Responsibilities:Meet and exceed sales...

Quality Solutions provides innovative engineering design solutions to clients across the region.We pride ourselves on delivering high-quality services through our team of experienced and certified engineers. Our deep understanding of cutting-edge technologies allows us to tailor our services to meet client needs.This full-time role involves working as a...

Responsible for acting as a liaison between our customer and the respective client. Provides assistance to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query.Salary: Up to PKR 55,000Working Hours: 9Key Responsibilities:Interact with customers to provide and process information in response to...

We are Quality Solutions, a rapidly expanding provider of engineering design solutions based in the region.Our team of expert engineers delivers high-quality services by leveraging their deep understanding of in-demand technologies. We strive to exceed client expectations through our customer-focused approach.This Sales Executive role involves working...

The ideal candidate for this role will possess excellent communication and problem-solving skills, with a passion for delivering exceptional customer experiences.As a Customer Experience Specialist, you will be responsible for handling customer inquiries, resolving issues, and escalating concerns to management when necessary.You'll work closely with internal...

Sales Performance EvaluationThe Quality Assurance Executive will evaluate and assess B2B sales calls for quality, accuracy, and adherence to company guidelines.Email and chat evaluations will be conducted to review sales-related communications for clarity, professionalism, and effectiveness.Lead monitoring will involve tracking inbound sales leads to ensure...

Job DescriptionThis is a full-time on-site role for a Customer Service Representative. The role involves providing customer support, ensuring customer satisfaction, managing customer service, and enhancing the overall customer experience.The position is located in a local office, and you will be working with a team to provide top-notch customer service.

The Customer Experience Director at RETAILO TECHNOLOGIES is responsible for driving operational excellence, optimizing customer interactions, and ensuring the highest levels of satisfaction.As a key member of our team, you will oversee the customer support agents, implement best practices, and enhance processes related to KYC compliance, booking...

Company DescriptionQUALITY SOLUTIONS is a rapidly growing service provider of engineering design solutions based in the Pakistan. Over the past decade, we have established ourselves as a customer-focused organization, leveraging the expertise of our highly experienced and certified engineers. Our deep understanding of in-demand technologies and customer...

Quality Rapid Services is seeking a highly motivated individual to fill the position of Account Development Manager.Job RequirementsThe ideal candidate will have a proven track record of success in sales and customer service, with a strong background in relationship building.The key responsibilities of this role include generating new sales opportunities,...

RequirementsBachelor's or Master's degree in Business, Law, Marketing, or a related field.Proven experience in customer support and compliance management within a global e-commerce business.Strong working knowledge of Shopify, Amazon, and other online retail marketplaces.Experience in managing large, global customer support teams.

Motive Technologies, Inc is a pioneer in providing cutting-edge solutions for the physical operations sector. Our innovative platform enables safety, operations, and finance teams to manage their drivers, vehicles, equipment, and fleet-related spend in a single system.We serve over 120,000 customers across various industries, including transportation and...

SadaPay is redefining financial services in Pakistan by offering a digital-first experience where managing money is simple, transparent, and hassle-free. With over three-quarters of the population still unbanked, we believe financial services need a radical transformation. At SadaPay, all you need is a CNIC, a phone number, and a smartphone to get started....

RDX Sports is a globally recognized e-commerce brand with a strong presence in the international market. We are seeking a seasoned professional to join our global team as an Assistant Director – Customer Support, Compliance & Excellence Department.This role plays a critical part in driving customer service excellence, ensuring compliance with regulations,...

Role SummaryThis role involves overseeing customer support operations, managing communication with customers, and resolving inquiries and issues promptly.Key AccountabilitiesLead customer support operations to deliver high-quality service.Develop and implement strategies to improve customer satisfaction.Maintain effective communication with internal...