Customer Experience Manager

We are looking for a highly skilled Customer Experience Manager to join our team at R Plus Concept Design. As a Customer Experience Manager, you will be responsible for leading our online customer support team, ensuring efficient and high-quality support, and driving customer satisfaction.Your Key ResponsibilitiesYou will:Oversee daily operations and ensure...

Customer Experience ManagerThis role plays a key part in driving a customer-centric culture by gathering insights, identifying pain points and implementing improvement strategies across all customer touchpoints.Key Responsibilities:Oversee end-to-end customer experience activities to ensure seamless and consistent experiences across all channels.Conduct...

iGate Technologies Pakistan is seeking a Customer Experience Manager to oversee the delivery of exceptional customer experiences across all touchpoints. As a key member of our team, you will be responsible for ensuring that our customers receive the highest level of service and support.Key Responsibilities:Develop and implement strategies to enhance customer...

Assistant Manager Customer Experience ManagementAssistant Manager Customer Experience will be responsible for leading and managing Customer Experience Management (CEM) initiatives aimed at monitoring, evaluating and continuously enhancing customer satisfaction across both voice and data services offered by ZONG. This role will play a key part in driving a...

The ideal candidate for this role will possess excellent communication and problem-solving skills, with a passion for delivering exceptional customer experiences.As a Customer Experience Specialist, you will be responsible for handling customer inquiries, resolving issues, and escalating concerns to management when necessary.You'll work closely with internal...

Job DescriptionThis is a full-time on-site role for a Customer Service Representative. The role involves providing customer support, ensuring customer satisfaction, managing customer service, and enhancing the overall customer experience.The position is located in a local office, and you will be working with a team to provide top-notch customer service.

The Customer Experience Director at RETAILO TECHNOLOGIES is responsible for driving operational excellence, optimizing customer interactions, and ensuring the highest levels of satisfaction.As a key member of our team, you will oversee the customer support agents, implement best practices, and enhance processes related to KYC compliance, booking...

RequirementsBachelor's or Master's degree in Business, Law, Marketing, or a related field.Proven experience in customer support and compliance management within a global e-commerce business.Strong working knowledge of Shopify, Amazon, and other online retail marketplaces.Experience in managing large, global customer support teams.

Motive Technologies, Inc is a pioneer in providing cutting-edge solutions for the physical operations sector. Our innovative platform enables safety, operations, and finance teams to manage their drivers, vehicles, equipment, and fleet-related spend in a single system.We serve over 120,000 customers across various industries, including transportation and...

RDX Sports is a globally recognized e-commerce brand with a strong presence in the international market. We are seeking a seasoned professional to join our global team as an Assistant Director – Customer Support, Compliance & Excellence Department.This role plays a critical part in driving customer service excellence, ensuring compliance with regulations,...

Hospitality Manager Job Description: We are seeking an experienced Hospitality Manager to join our team at Marcopolo Resorts & Tours. The successful candidate will have a proven track record of delivering exceptional customer experiences, leading high-performing teams, and driving business growth.ResponsibilitiesOperations Oversight: Oversee daily...

RequirementsTo be successful in this role, you will need to have excellent communication skills, be able to resolve complex issues, and have experience working in a fast-paced environment.You will also need to be able to work independently, have a strong attention to detail, and be able to meet aggressive deadlines.The ideal candidate will have 3 years of...

Overall Purpose: This career step requires limited-level experience. Responsible for cyber security areas across products, services, infrastructure, networks, and/or applications while providing protection for AT&T, our customers, and our vendors/partners. Works with senior team members on various projects relating to the protection of devices, customers,...

Join us at ibex and take the first step towards a rewarding career as a Customer Experience Expert. In this role, you will play a crucial part in delivering top-notch customer service and resolving technical issues efficiently.You will be working closely with our global team to ensure seamless communication and delivery of services to our customers. To...

We are seeking a dedicated Customer Experience Advocate to provide top-notch support to our customers.The successful candidate will be responsible for responding to customer queries in a timely and accurate way, identifying customer needs, and providing solutions via phone, email or chat.This role also involves analyzing and reporting product malfunctions,...

Job DescriptionA Customer Experience Specialist (CES) is responsible for selling a company's products or services to potential and existing customers. Their primary duties include making outbound sales calls, responding to customer inquiries and concerns, and providing information about the features and benefits of the products or services offered. CSRs may...

In this Customer Experience Representative role, you will play a critical part in delivering exceptional customer experiences by identifying and addressing customer needs.You will engage with customers through various channels, including phone, email, and social media, resolving issues efficiently while building trust and loyalty.The successful candidate...

**Job Description:** As a Social Media and Customer Service Manager at Tianshi International Pakistan Co. (Pvt) Ltd, you will play a pivotal role in shaping our company's image and reputation.Your primary responsibilities will include:Engaging with customers through various communication channels, including social media and phoneCreating and implementing...

We are seeking a Customer Experience Specialist to join our team. As a key member of our operations department, you will be responsible for delivering exceptional customer service to our clients' customers.The ideal candidate will have excellent written and verbal English communication skills, as well as proficiency in MS Office, particularly MS Excel and MS...

We are seeking a highly skilled CX professional to join the ibex team. As a Customer Experience Ambassador, you will play a vital role in delivering exceptional customer support and service.Key Responsibilities:Provide prompt and professional responses to customer inquiries via various communication channels.Maintain accurate records of customer...