
Customer Support Team Lead
5 days ago
We are 247 eServices Pvt Ltd, a UK organization with a globally positioned team. Our staff experience ranges from 10 to 15 years. We are looking for young, energetic, talented, and sharp individuals who can speak fluent English confidently for our Customer Support role.
Job Requirements:
- Handle and resolve customer queries to their satisfaction level.
- Provide word, excel, and secretarial support to clients.
- Receive, direct, and relay telephone, email, fax, and text messages.
- Keep track of queries, incoming, and outgoing calls.
- Assist the admin manager in administrative tasks.
- Possess comprehensive computer, internet search, and written communication skills.
- Maintain the general filing system and file all correspondence.
- Respond to public inquiries and handle support calls.
- Maintain and develop professional relations with existing and new customers.
Benefits:
We offer a fixed salary-based job with no sales or target commission.
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