
Call Center Customer Experience Coordinator
2 days ago
The Call Center Customer Experience Coordinator will be responsible for providing exceptional customer service to UK-based customers via phone, email, or chat. This includes handling inbound calls, resolving customer complaints, and processing payments and bookings.
You will also be responsible for maintaining accurate records of customer interactions, analyzing data to identify areas for improvement, and developing strategies to enhance the overall customer experience.
This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a team environment. If you have a passion for delivering outstanding customer service, we encourage you to apply
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Insurance Call Center Quality Auditor
20 hours ago
Rawalpindi Cantonment, Pakistan Voxnet Communications Full timeQuality Assurance Specialist for Auto Insurance CallsVoxnet Communications is looking for a highly motivated Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a crucial role in ensuring that our auto insurance calls meet the highest standards of quality.Your primary responsibility will be to listen to recordings...
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Customer Experience Manager
3 days ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeKey Responsibilities:Conduct in-depth performance analysis of the contact center to identify areas for improvement.Resolve escalations in a timely manner, ensuring high levels of customer satisfaction.Evaluate consumer data to measure agent service skills and policy adherence.Provide recommendations for continuous process improvement to call center...
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Call Center Quality Assurance Specialist
20 hours ago
Rawalpindi Cantonment, Pakistan Voxnet Communications Full timeQuality Assurance Specialist - Auto InsuranceVoxnet Communications is a leading provider of call center services, and we are currently seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring that our auto insurance calls meet the highest standards of quality.Your...
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Performance Coordinator
3 days ago
Rawalpindi Cantonment, Pakistan Call Zone Full timeJob DescriptionWe are seeking a highly organized and detail-focused Performance Coordinator to join our team at Call Zone. In this role, you will be responsible for managing and coordinating sales activities to drive business growth.ResponsibilitiesCoordinate sales activities and events to achieve business objectivesManage sales records and data to ensure...
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Senior Call Center Evaluator
1 week ago
Rawalpindi Cantonment, Pakistan Voxnet Communications Full timeAbout the JobVoxnet Communications is looking for a Quality Assurance Specialist to join our team. The primary responsibility of this role is to measure and evaluate the performance of sales and customer service representatives who interact with our consumer base.Job DescriptionMonitor calls to evaluate representatives' performance.Analyze data to identify...
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Call Center Supervisor Job
3 days ago
Rawalpindi Cantonment, Pakistan Nirvana Group of Companies Full timeJob SpecificationWe are seeking a skilled Team Lead to join our Call Center/Telemarketing team. The ideal candidate will have a strong background in leadership and management, with a passion for delivering exceptional customer service.The role involves leading a team of customer-facing professionals, developing strategies to improve customer satisfaction,...
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UK BPO Customer Experience Specialist
7 days ago
Rawalpindi Cantonment, Pakistan Northpacific Full timeCustomer Experience SpecialistWe are seeking a highly skilled Customer Experience Specialist to join our international telemarketing team at Northpacific. As a key member of our team, you will be responsible for making outbound calls to customers of our global clients based in Canada.The ideal candidate will have experience in a customer service/telesales...
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Contact Center Sales Lead
7 days ago
Rawalpindi Cantonment, Pakistan Northpacific Full timeJob DescriptionWe are seeking an experienced Contact Center Sales Lead to join our team at Northpacific. As a key member of our international telemarketing team, you will be responsible for making outbound calls to customers of our global clients based in Canada.The ideal candidate will have experience in a customer service/telesales role, ideally in a...
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Call Center Sales Manager
2 weeks ago
Rawalpindi Cantonment, Pakistan YP2G Full timeYP2G Pakistan - is currently looking for Call Centre Sales Managers for its outbound Call Centre. The role is a HANDS-on position where sales targets and performance are paramount. The positions are diverse and extremely responsible; your job responsibilities encompass all areas of Call Centre Management – ranging from recruitment, training, and motivation...
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Customer Service Representative
3 days ago
Rawalpindi Cantonment, Pakistan Practice Perfect: Solutions and Services Full timeJob DescriptionCompany Overview:Practice Perfect Solutions and Services is a renowned organization in the BPO industry, providing top-notch solutions to clients across the globe.Sales and Support Role:We are seeking dynamic and motivated individuals to join our team as Call Center Agents for our Final Expense campaign.Key Responsibilities:Handle inbound...
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Customer Experience Specialist
1 week ago
Rawalpindi Cantonment, Pakistan Translation Empire Full timeWe are seeking a detail-oriented professional to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance at Translation Empire.Key Responsibilities:Monitor inbound and outbound calls to assess employee performance and service quality.Evaluate customer interactions based on accuracy, communication skills,...
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Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeAt Translation Empire PK, we are seeking a highly skilled Quality Assurance Coordinator for Customer Interactions to join our team. In this role, you will be responsible for monitoring inbound and outbound calls, evaluating customer interactions, and providing feedback to customer service representatives to enhance communication and service...
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Quality Assurance Expert Auto Insurance Calls
20 hours ago
Rawalpindi Cantonment, Pakistan Voxnet Communications Full timeAuto Insurance Quality Assurance RoleWe are seeking a skilled Quality Assurance Specialist to join our team at Voxnet Communications. In this role, you will be responsible for evaluating the quality of auto insurance calls and providing actionable feedback to agents.The successful candidate will have a strong background in call center operations and a proven...
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Customer Service Representative
3 weeks ago
Rawalpindi Cantonment, Pakistan Practice Perfect: Solutions and Services Full timePractice Perfect Communications is a multi-faced organization in the BPO industry of Pakistan. They provide top-notch healthcare, IT, and support solutions to clients across the US.The RoleNoah Communications BPO is looking for dynamic and motivated individuals to join our team as Call Center Agents for our Final Expense campaign.Position: Call Center Agent...
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Airline Customer Service Representative
2 days ago
Rawalpindi Cantonment, Pakistan C&F Systems Full timeJob Description: We are seeking an experienced Airline Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for handling inbound calls from UK-based customers, providing excellent customer service and resolving queries about flight schedules, fares, and airline policies.You will also process...
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Incubation Center Coordinator
1 week ago
Chaklala Cantonment, Pakistan Siber Koza Alpha Full timeJob Summary:Siber Koza Alpha is looking for a skilled Program Coordinator to support our day-to-day operations.Main Responsibilities:Manage registration, participation, and application processes, ensuring accuracy and efficiency.Collaborate with university/technopark management to coordinate training events and mentor communication.Project Evaluation and...
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Customer Sales Executive
3 weeks ago
Rawalpindi Cantonment, Pakistan Right Row Ltd Full timeCustomer Sales Executive (CSE) Right Row Ltd, Pakistan Right Row Communications is a premier BPO outsourcing Finance/Insurance Lead Generation Campaign. We are currently hiring at a massive level for our outbound project along with above market salaries, bonuses, incentives, mobile allowance and more.Ideal Candidate for the Job:Should have at least 4-6...
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Customer Experience Manager
7 days ago
Rawalpindi Cantonment, Pakistan Marco Polo Resorts Full timeSales and Marketing Position:We seek an experienced and results-driven individual to join our sales and marketing team as a Business Development and Tourism Coordinator. The ideal candidate will possess excellent communication skills, be highly organized, and have a proven track record of success in driving business growth and developing strategic...
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Customer Service Manager Role
3 days ago
Rawalpindi Cantonment, Pakistan Nirvana Group of Companies Full timeAbout UsNirvana Group of Companies is a leading provider of information technology services. We are committed to delivering high-quality solutions that meet the evolving needs of our clients.We are now seeking a highly motivated Team Lead to join our Call Center/Telemarketing team. The successful candidate will be responsible for developing and implementing...
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Call Center Agent
1 week ago
Rawalpindi Cantonment, Pakistan Translation Empire Full timeWelcome to Translation Empire, the UK's leading translation and interpretation company!We're seeking a highly skilled Customer Support Representative to join our team and contribute to our mission of delivering exceptional services.Responsibilities:Deliver outstanding customer service through various communication channelsAnalyze customer needs and develop...