
Call Center Supervisor Job
3 days ago
We are seeking a skilled Team Lead to join our Call Center/Telemarketing team. The ideal candidate will have a strong background in leadership and management, with a passion for delivering exceptional customer service.
The role involves leading a team of customer-facing professionals, developing strategies to improve customer satisfaction, and monitoring team performance against key performance indicators.
The key skills and qualifications required for this role include:
- Top-level leadership and management skills
- Exceptional communication and interpersonal skills
- A customer-focused approach
- The ability to work effectively in a fast-paced environment
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Insurance Call Center Quality Auditor
20 hours ago
Rawalpindi Cantonment, Pakistan Voxnet Communications Full timeQuality Assurance Specialist for Auto Insurance CallsVoxnet Communications is looking for a highly motivated Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a crucial role in ensuring that our auto insurance calls meet the highest standards of quality.Your primary responsibility will be to listen to recordings...
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Call Center Quality Assurance Specialist
20 hours ago
Rawalpindi Cantonment, Pakistan Voxnet Communications Full timeQuality Assurance Specialist - Auto InsuranceVoxnet Communications is a leading provider of call center services, and we are currently seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring that our auto insurance calls meet the highest standards of quality.Your...
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Senior Call Center Evaluator
1 week ago
Rawalpindi Cantonment, Pakistan Voxnet Communications Full timeAbout the JobVoxnet Communications is looking for a Quality Assurance Specialist to join our team. The primary responsibility of this role is to measure and evaluate the performance of sales and customer service representatives who interact with our consumer base.Job DescriptionMonitor calls to evaluate representatives' performance.Analyze data to identify...
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Call Center Sales Manager
2 weeks ago
Rawalpindi Cantonment, Pakistan YP2G Full timeYP2G Pakistan - is currently looking for Call Centre Sales Managers for its outbound Call Centre. The role is a HANDS-on position where sales targets and performance are paramount. The positions are diverse and extremely responsible; your job responsibilities encompass all areas of Call Centre Management – ranging from recruitment, training, and motivation...
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Call Center Customer Experience Coordinator
2 days ago
Rawalpindi Cantonment, Pakistan C&F Systems Full timeRole Description: The Call Center Customer Experience Coordinator will be responsible for providing exceptional customer service to UK-based customers via phone, email, or chat. This includes handling inbound calls, resolving customer complaints, and processing payments and bookings.You will also be responsible for maintaining accurate records of customer...
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Contact Center Sales Lead
7 days ago
Rawalpindi Cantonment, Pakistan Northpacific Full timeJob DescriptionWe are seeking an experienced Contact Center Sales Lead to join our team at Northpacific. As a key member of our international telemarketing team, you will be responsible for making outbound calls to customers of our global clients based in Canada.The ideal candidate will have experience in a customer service/telesales role, ideally in a...
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Quality Assurance Expert Auto Insurance Calls
20 hours ago
Rawalpindi Cantonment, Pakistan Voxnet Communications Full timeAuto Insurance Quality Assurance RoleWe are seeking a skilled Quality Assurance Specialist to join our team at Voxnet Communications. In this role, you will be responsible for evaluating the quality of auto insurance calls and providing actionable feedback to agents.The successful candidate will have a strong background in call center operations and a proven...
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Team Lead
2 weeks ago
Rawalpindi Cantonment, Pakistan Call Zone Full timeTeam Lead / Supervisor / Shift InchargeLeading the team and achieving the targets. Proper management and record of sales. Responsible for training and development of new employees. Designing Salary structures and also responsible for the compensation and benefits for the employees. Reviewing and evaluating weekly sales achievement and producing an end of...
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Performance Coordinator
3 days ago
Rawalpindi Cantonment, Pakistan Call Zone Full timeJob DescriptionWe are seeking a highly organized and detail-focused Performance Coordinator to join our team at Call Zone. In this role, you will be responsible for managing and coordinating sales activities to drive business growth.ResponsibilitiesCoordinate sales activities and events to achieve business objectivesManage sales records and data to ensure...
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Call Center Agent
1 week ago
Rawalpindi Cantonment, Pakistan Translation Empire Full timeWelcome to Translation Empire, the UK's leading translation and interpretation company!We're seeking a highly skilled Customer Support Representative to join our team and contribute to our mission of delivering exceptional services.Responsibilities:Deliver outstanding customer service through various communication channelsAnalyze customer needs and develop...
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Performance Monitoring
3 weeks ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full time3 days ago Be among the first 25 applicantsJob ResponsibilitiesConducts contact center performance analysis and creates detailed action plans on where to improve performanceReviews and resolves all incoming escalations from appropriate escalation channels in a timely mannerResponsible for listening (and viewing) customer calls, chats, and other...
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Auto Insurance Quality Assurance Specialist
20 hours ago
Rawalpindi Cantonment, Pakistan Voxnet Communications Full timeJob Title: Auto Insurance Quality Assurance SpecialistWe are seeking a dedicated Quality Assurance Specialist to join our team at Voxnet Communications. In this role, you will be responsible for listening to recordings of auto insurance calls and providing detailed feedback based on the conversations.The ideal candidate will have previous call center...
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Quality Assurance Specialist For Auto Insurance
3 weeks ago
Rawalpindi Cantonment, Pakistan Voxnet Communications Full timeQuality Assurance Specialist For Auto InsuranceListening to the recordings and writing feedback based on what happened in the call. Previous call center experience is a must.We are looking for dedicated, hardworking employees who can work independently and achieve their assigned goals in a given time.Job SpecificationMinimum 1 Year Call Center Experience...
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Call Center Agent Position
3 days ago
Rawalpindi Cantonment, Pakistan Practice Perfect: Solutions and Services Full timeAbout the JobPractice Perfect Solutions and Services is looking for skilled professionals to fill the position of Sales and Support Experts.Job Summary:This role involves handling customer inquiries and resolving their issues through various channels.Key Responsibilities:Respond to customer queries via phone, email, or chat platforms.Analyze customer...
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Team Lead/data Entry Operational Supervisor
2 weeks ago
Rawalpindi Cantonment, Pakistan Dnwtech Full timeTeam Lead / Data Entry Operational Supervisor Dnwtech, PakistanThe Team Lead / Data Entry Operational Supervisor will be responsible for managing the data entry team, meeting deadlines under high pressure, and ensuring efficient, error-free, and timely results.Job SpecificationMinimum qualifications include a graduate degree. The ideal candidate must be very...
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Call Centre Manager
2 weeks ago
Rawalpindi Cantonment, Pakistan SAFA Worldwide Specs Pvt. Ltd. Full timeCall Centre ManagerSAFA Worldwide Specs Pvt. Ltd., PakistanSAFA Worldwide Pvt Ltd is an international organisation with offices in Manchester UK and Karachi. Due to continued growth and success, we are now expanding into Islamabad and are recruiting for the following role:Call Centre ManagerAs Call Centre Manager, you will have responsibility for driving the...
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Quality Assurance Specialist
1 week ago
Rawalpindi Cantonment, Pakistan Voxnet Communications Full timeQuality Assurance Specialist Voxnet Communications, Pakistan The primary responsibility of the call center Quality Assurance Representative is to measure and evaluate the performance of the sales and customer service representatives who come in direct contact with the company's consumer base. The quality assurance representative must ensure compliance with...
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Training Specialist
2 weeks ago
Rawalpindi Cantonment, Pakistan Span Inc. Full timeTraining Specialist - Call Center Business UnitSpan Bpo is a fast-growing BPO that provides multi-channel customer contact management solutions for clients in the US. Span Group is excited to announce openings in our Professional Training & Development Department for our Call Center Business Unit.The Trainer provides training and coaching for newly hired...
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Telemarketing Team Supervisor
2 days ago
Rawalpindi Cantonment, Pakistan One2One Communications Full timeTeam Lead PositionAs a Team Lead, you will be responsible for managing and directing the daily activities of telesales representatives. You will act as an information source, answering operator or agent questions, assigning tasks, following up, and giving instructions as needed.Main ResponsibilitiesEnsuring that team members acquire the appropriate support...
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Customer Service Representative
3 days ago
Rawalpindi Cantonment, Pakistan Practice Perfect: Solutions and Services Full timeJob DescriptionCompany Overview:Practice Perfect Solutions and Services is a renowned organization in the BPO industry, providing top-notch solutions to clients across the globe.Sales and Support Role:We are seeking dynamic and motivated individuals to join our team as Call Center Agents for our Final Expense campaign.Key Responsibilities:Handle inbound...