Call Center Supervisor Job

3 days ago


Rawalpindi Cantonment, Pakistan Nirvana Group of Companies Full time
Job Specification

We are seeking a skilled Team Lead to join our Call Center/Telemarketing team. The ideal candidate will have a strong background in leadership and management, with a passion for delivering exceptional customer service.

The role involves leading a team of customer-facing professionals, developing strategies to improve customer satisfaction, and monitoring team performance against key performance indicators.

The key skills and qualifications required for this role include:

  • Top-level leadership and management skills
  • Exceptional communication and interpersonal skills
  • A customer-focused approach
  • The ability to work effectively in a fast-paced environment


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