Facilities Management Specialist

Job Title: Facilities Management Coordinator

We are seeking a highly skilled and experienced Facilities Management Coordinator to join our team. The successful candidate will be responsible for managing the overall facilities operations, ensuring the smooth day-to-day functioning of our premises.

Key Responsibilities:

• Manage building hard services as per industry standards, including MEP, HVAC, Fire System, Elevators, and Security equipment.
• Manage building soft services as per CBRE standards.
• Execute Preventive and Corrective Maintenance successfully as per schedule and on need basis with no failure.
• Ensure all internal and external client key people are fully in loop for any maintenance activity and prevent surprises to the business.
• Manage external vendors, including sourcing, vendor visits for PPM and reactive maintenance, vendor QHSE Management, Work Completion, and vendor payments in coordination with Finance team and other stakeholders.
• Assist Facilities Manager in completing asset surveys and condition survey of Critical/non-critical assets installed at facility.
• Manage front desk activities and lead service excellence.
• Display a warm friendly, professional greeting to all entering property. Answer telephone in friendly, professional manner. Maintain accurate records of service requests and status.
• Maintain records and logs of service requests and track their status.
• Maintain CBRE and Client HSE documents for audit purposes.
• Respond promptly with accurate and thorough information according to specific request.
• Arrange and confirm recreational, dining, and/or business activities.
• Serve as point-of-contact for facilities team as representative of Workplace Concierge team.
• Follow security and emergency procedures as defined for property. Respond to emergency situations in calm, efficient manner. Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
• Provide personal services to employees and guests, including arrangement of transportation and travel arrangements, office wayfinding, lobby appearance management, visitor volume tracking and reporting, reception services, visitor refreshments, storytelling and campus tours, meal and activity reservations, guest and administrative support, shipping, coordinate car detailing and on-site car refueling, laundry and dry cleaning services, gift and package orders, and other services as needed.
• Support FM in preparing GAP reports of walkaround with Tech teams.
• Train and guide vendors on CBRE PO creation tools etc.
• Implement Health and Safety procedures on site.
• Establish and maintain good working relationship with all CBRE Managed Services employees and clients' representatives.
• Maintain professional image of CBRE Managed Services always and promote CBRE services.
• Supervise CBRE subcontractors appropriately and ensure compliance with contractual commitments and site operating processes.
• Promote and maintain core Values of CBRE and client.
• Work independently and as part of a team.
• Improve site compliance and manage site logbook system.
• Resolve client issues effectively without disruption to business or compromising client relationships.

Requirements:

• Bachelor's degree required.
• Minimum 5 years of experience preferably in FM industry.

Skills and Abilities:

• Comprehend and interpret instructions, short correspondence, and memos. Ask clarifying questions to ensure understanding. Write routine reports and correspondence.
• Basic knowledge of HSE documents, i.e. RAMS.
• Microsoft Office Suite, especially MS Excel, PPT, and Windows.

Why Join Our Team:

At our organization, you become part of a global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on shared values - respect, integrity, service, and excellence - and we value diverse perspectives, backgrounds, and skillsets of our people. At our organization, you have opportunity to chart your own course and realize your potential.

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