Customer Experience Director

2 days ago


Abbottabad, Khyber Pakhtunkhwa, Pakistan IM JobShop Full time

Responsibilities and Requirements

As a Retail Manager at IM JobShop, you will be responsible for:

  • Leading a High-Performing Team: Develop and implement strategies to motivate and engage a high-performing team.
  • Driving Sales Growth: Analyze sales figures, forecast future sales volumes, and identify opportunities to maximize profits.
  • Improving Operational Efficiency: Manage inventory, conduct stocktakes, and make informed decisions about stock control.
  • Maintaining Quality and Safety Standards: Ensure standards for quality, customer service, and health and safety are met.
  • Responding to Customer Complaints: Respond to customer complaints, comments, and feedback to maintain a positive reputation.

Requirements: Minimum 3 to 5 years of experience in the retail industry, more specifically in shopping malls. Must have experience in overall retailing, i.e., groceries, fast food, cosmetics, etc.



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