Service Desk Specialist

Service Desk Job DetailsThe successful candidate will work as a service desk executive, responsible for providing exceptional customer service via phone, email, and live chat. Key responsibilities include managing the phone queue, assisting customers with online orders, and confirming delivery details.Main Activities:Respond to customer inquiries in a timely...

Job SummaryWe are seeking a Help Desk Operations Coordinator to join our team at Giant Group. In this role, you will handle technical issues, service requests, and change requests while providing exceptional support to our clients and organization.Your Key ResponsibilitiesCapture, validate, and triage user queries or issues for further processing.Ensure...

At Giant Group, we have an exciting opportunity for a Service Desk Analyst to join our growing team.Job Title: Service Desk AnalystSalary: From PKR 165,000 to 251,000 per month (shift allowance of PKR 30,000 per month)Hours: 40 hours per week, Monday to Friday, 12:00pm - 9:00pmDeadline to Apply: 28th April, 2025.About usWe believe in a world where businesses...

Night Shift Help Desk SpecialistAt Planlab Solutions, we're looking for a highly motivated individual to fill the position of Night Shift Help Desk Specialist.This role involves providing exceptional customer service to our global clients while working in a fast-paced environment.Key Responsibilities:Respond to email queries, live chat, and phone calls from...

Key ResponsibilitiesThe Help Desk Specialist will be responsible for:Providing Exceptional Support: Assist customers through inbound calls, chat, and email.Troubleshooting Issues: Effectively resolve customer problems and concerns.Personalizing Interactions: Understand customer needs and provide tailored support.Collaborating with Team: Work closely with...

Job OverviewWe are a dynamic and growing technology company that values innovation and excellence. Our team is comprised of dedicated professionals who are passionate about delivering exceptional customer service and support.About the RoleThis is an exciting opportunity for a seasoned Customer Support Executive to join our team and contribute to our mission...

We are seeking an experienced IT Help Desk Manager to join our team at Hirasoft Software Solutions. As a key member of our IT department, you will be responsible for managing our help desk operations and ensuring that all employee IT needs are met.The ideal candidate will have a strong background in IT support, with excellent leadership skills and the...

We are seeking a highly motivated Help Desk Support Specialist to join our team at ASK Development.Job SummaryThe ideal candidate will be responsible for providing technical support to our customers through various channels. This includes answering phone calls, responding to emails, and resolving customer complaints in a timely and professional manner.Key...

About UsGiant Group is a company that believes in a world where businesses can engage and manage global talent without any barriers. We offer compliant and efficient solutions ranging from applicant tracking to time management and billing.Job RequirementsIn this role, you will be responsible for handling technical issues, service requests, and change...

Help Desk Professional Job DetailsWe are recruiting a highly skilled Help Desk Professional to join our team at Geeks Consultancy.About the Role:The successful candidate will be responsible for handling customer inquiries and resolving issues in a timely and efficient manner.Duties and Responsibilities:Respond to customer calls, emails, and chat messages in...

Welcome to Babyplanet.pk, a company that prides itself on its exceptional service and dedication to customer satisfaction. As a Customer Support Specialist, you will form the backbone of our customer-facing team, providing critical support and guidance to customers navigating our products and services.You will be part of a dynamic team that values...

Job Opportunity:TechSea invites applications from experienced customer support professionals to join our Help Desk Team as an IT Service Specialist.Your Key Responsibilities:Provide top-notch customer service and support.Ensure timely and effective issue resolutions.Monitor and respond to support tickets efficiently.Bolster customer retention through...

Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional customer service and ensuring that every client feels valued and supported.The ideal candidate will have strong communication skills, both...

Company OverviewGiant Group is a workforce management platform and solutions provider established in 1992. Our purpose is to support businesses with compliant and efficient solutions ranging from applicant tracking to time management and billing.Job DescriptionIn this role, you will have an impact on ensuring services are delivered effectively and...

Front Desk OfficerWe are seeking a highly organized and detail-oriented individual to join our team as a Front Desk Officer. In this role, you will be responsible for managing the front desk, greeting clients, and handling phone calls and emails.The ideal candidate will have strong communication skills, both written and verbal, and be able to work...

Xybersystem is looking for a Patient Services Coordinator to lead our front desk operations. This key role involves interacting with patients, resolving issues, and ensuring seamless communication.

Xybersystem requires a Front Desk Representative to provide top-notch support to our patients. In this role, you will be the first point of contact for patients and play a crucial part in their overall experience.Main Responsibilities:Welcome patients over video calls and facilitate appointment scheduling.Ensure timely verification of patient eligibility and...

Job Title: WhatsApp Marketing SpecialistJob Description:Round1Solutions is seeking a talented and creative WhatsApp Marketing Specialist to join our dynamic marketing team. As a WhatsApp Marketing Specialist, you will be responsible for designing, implementing, and managing effective marketing campaigns on the WhatsApp platform to promote our products and...

Job SummaryWe are looking for a highly skilled Customer Service and Operations Coordinator to manage front desk operations, including visitor greetings, call handling, and meeting scheduling. This individual will also resolve operational issues related to sales, logistics, and discounts.This position requires strong organizational abilities, effective...

About the RoleAs a Technical Service Analyst at Giant Group, you will play a vital role in ensuring seamless delivery of services to our clients and organization. You will be responsible for handling technical issues, service requests, and change requests with precision and attention to detail.Your Key ResponsibilitiesLog, categorize, and prioritize...