
Senior Customer Experience Manager
3 days ago
R&I Electrical Appliances is looking for a seasoned SCEM to oversee the entire customer experience journey. This key role requires a strong focus on delivering exceptional customer satisfaction, driving team performance, and developing strategies to improve overall customer engagement.
Key Responsibilities- Developing customer experience strategy: Create and implement comprehensive plans to enhance customer satisfaction, loyalty, and retention.
- Leading the SCE team: Manage and guide a team of SCE representatives to meet and exceed customer expectations.
- Improving operational efficiency: Analyze processes and workflows to identify areas for improvement, resulting in enhanced productivity and reduced costs.
- Strategic thinking: Proven ability to develop and execute strategic plans that drive business growth.
- Leadership skills: Strong leadership abilities to motivate and inspire teams to achieve excellence.
- Communication skills: Excellent verbal and written communication skills to engage with customers, colleagues, and stakeholders.
- Analytical skills: Strong analytical and problem-solving skills to identify opportunities for improvement and optimize processes.
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Senior Customer Experience Manager
6 days ago
Karachi, Sindh, Pakistan Nielsen Consumer LLC Full timeJob DescriptionThe Senior Customer Experience Manager will play a crucial role in building and maintaining strong relationships with customers, understanding their needs and goals, and ensuring they drive maximum value from our offerings.This position requires a customer-driven attitude and strong experience in working in B2B customer-facing roles,...
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Customer Experience Manager
1 day ago
Karachi, Sindh, Pakistan Dawlance Full timeJob Description:The Customer Experience Manager is responsible for ensuring customer satisfaction parameters and planning initiatives to enhance customer experience in collaboration with the operations team.Key Responsibilities:Evaluate customer feedback and develop personal development plans in collaboration with the training and development team.Create...
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Customer Experience Manager
2 weeks ago
Karachi, Sindh, Pakistan Flipdish Full timeWe're Flipdish, an Irish unicorn serving independent restaurants in a world transformed by tech. We've grown around our customers' needs, providing them with a suite of powerful tools and dedicated support. Our mission is to make running a restaurant satisfyingly simple.As a leader in the industry, we understand the importance of delivering exceptional...
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Customer Experience Champion
4 days ago
Karachi, Sindh, Pakistan Facon Pakistan Full timeAre you a customer service rockstar looking for a new challenge? We're hiring a Senior Customer Support Representative at Facon Pakistan to help international customers with product inquiries, troubleshooting, and issue resolution.We're passionate about delivering exceptional customer experiences, and we're looking for someone who shares our vision. As a...
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Customer Experience Manager
17 hours ago
Karachi, Sindh, Pakistan Delivery Hero SE Full timeAt Delivery Hero SE, we're on a mission to revolutionize the delivery experience. As a Customer Experience Manager, you'll be at the forefront of this endeavor, driving strategic initiatives that elevate our customers' satisfaction and loyalty.Company OverviewWe operate in over 70 countries worldwide, with a strong presence in Europe, Asia, and Latin...
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Customer Experience Manager
3 weeks ago
Karachi, Sindh, Pakistan Delivery Hero SE Full timeCompany Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
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Customer Experience Manager
1 week ago
Karachi, Sindh, Pakistan Recruit Best Full timeAt Recruit Best, we are seeking a highly skilled Customer Experience Manager to join our team. In this role, you will be responsible for delivering exceptional customer experiences as measured by performance objectives and in accordance with the core values of our clients.About the JobThis is a full-time position that requires strong communication and...
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Head of Customer Experience
3 weeks ago
Karachi, Sindh, Pakistan HBL Asset Management Limited Full timeHBLTTI: 16210.36 (13-02-2025 - 18:30:00)Responsible for managing the customer life cycle which includes product proposition enhancement, customer service management & backend transaction processing.Key Responsibilities:Lead & provide strategic / operational guidance to the product development, client services unit & the operations team.Work with relevant...
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Senior Customer Experience Product Manager
6 days ago
Karachi, Sindh, Pakistan Daraz Full timeAbout DarazDaraz is a leading e-commerce platform in South Asia, operating in Pakistan, Bangladesh, Sri Lanka, Nepal, and Myanmar. We empower over 100,000 active sellers with world-class marketplace technology.Our vision is to serve 100 million customers and businesses by 2030. We offer a unique opportunity to learn from the best in e-commerce (Alibaba...
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Customer Experience Product Manager
3 weeks ago
Karachi, Sindh, Pakistan Daraz Full timeFounded in 2015, Daraz is South Asia's leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and...
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Customer Experience Specialist
1 week ago
Karachi, Sindh, Pakistan ibex Full time**About Us**At ibex, we are committed to delivering exceptional customer experiences through innovative solutions and expert support. As a Senior Customer Service Specialist, you will play a vital role in ensuring our customers receive top-notch service and support.**Key Responsibilities**We are seeking an individual with excellent communication skills to...
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Product Manager
6 days ago
Karachi, Sindh, Pakistan Daraz Full timeJob SummaryWe are looking for an experienced product manager to join our team. The ideal candidate will have a strong background in product management, excellent communication skills, and the ability to work effectively in a fast-paced environment.About the RoleThis role is responsible for developing and executing product strategies that drive business...
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Customer Experience Specialist
3 days ago
Karachi, Sindh, Pakistan UA Outsourcing Full timeCustomer Experience SpecialistWe are seeking a highly motivated and customer-focused Customer Experience Specialist to join our team at UA Outsourcing, Pakistan.The ideal candidate will possess excellent written and verbal communication skills, be proficient in Microsoft Office, and have a strong understanding of customer service best practices.The primary...
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Customer Experience Champion
1 week ago
Karachi, Sindh, Pakistan Recruit Best Full timeJob Description:We are seeking a highly skilled Customer Experience Champion to join our team at Recruit Best. This key role will play a vital part in delivering exceptional customer service and ensuring that every interaction meets the highest standards.Key Responsibilities:Deliver outstanding customer experiences by providing timely and effective support...
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Customer Experience Specialist
2 days ago
Karachi, Sindh, Pakistan Virtue Outsourcing Company Full timeJob DescriptionMaintaining exceptional customer satisfaction is a top priority at Virtue Outsourcing Company.We are seeking a highly skilled CUSTOMER SUPPORT EXECUTIVE to review support tickets and provide prompt resolutions.This role involves providing world-class customer service through phone and chat, working closely with other departments to resolve...
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Senior General Manager – Customer Services
3 weeks ago
Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full timeSeptember 09, 2024JOB DETAILS:Qualification & Experience:Engineering/Management Graduate (16 years of education) or Accounting Professional with 17 years of post-qualification experience including 5 years' experience in senior management/leadership role. Experience of working in Oil & Gas / Public Sector shall be preferred.Age: Should not exceed 57...
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Customer Experience Supervisor
1 week ago
Karachi, Sindh, Pakistan Sage Hospitality Group Full timeWhat We're Looking ForWe seek a motivated and organized individual with a passion for hospitality and customer service. As a Front Desk Supervisor at the Renaissance Pittsburgh Hotel, you will be responsible for driving operational excellence and ensuring our guests receive an exceptional experience.To succeed in this role, you will need to demonstrate...
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Customer Experience Director
4 days ago
Karachi, Sindh, Pakistan Team A Ventures Full time**Job Description:**As a Sales Team Lead at Team A Ventures, you will play a critical role in driving sales performance and achieving business objectives.Key Responsibilities:Implementing Company objectives as outlined in the Sales Force Direction document.Managing sales team to highest standards of customer service.Interpreting space management and best...
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Customer Experience Specialist
3 days ago
Karachi, Sindh, Pakistan K-Electric Full timeCustomer Experience SpecialistThe Customer Experience Specialist will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty. The ideal candidate will have excellent communication and interpersonal skills, as well as a strong understanding of customer service principles and practices.Key...
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Customer Experience Specialist
2 days ago
Karachi, Sindh, Pakistan ibex. Full time**Company Overview**The Partner Support Specialist role within the Operations department at ibex involves assisting US-based clients' customers with their queries and concerns. This position requires individuals who have experience dealing with international customers, but we value personality, passion, and work ethic above all...