Operations Lead

Job DescriptionAt Coinbase, we are on a mission to increase economic freedom in the world. As an Operations Manager of Support Operations, you will play a pivotal role in driving our customer experience strategy forward.You will lead a global team of Customer Experience (CX) managers and oversee more than 150 frontline customer support agents. Your primary...

Coinbase is searching for an experienced professional to serve as Strategic Support Operations Lead.Primary Responsibilities:Design and execute operational strategies to enhance customer satisfactionUtilize process improvement methodologies to optimize operationsLead cross-functional projects to drive performance improvementsDevelop a high-performing team...

OverviewCoinbase is a leader in the cryptocurrency market, committed to making digital currency accessible to everyone. We're seeking a highly skilled Support Operations Lead to join our team and play a critical role in shaping our customer support strategy.Responsibilities:Lead a team of customer support agents, providing guidance on best practices and...

Job OverviewCoinbase is seeking a highly skilled and experienced individual to fill the role of Associate Manager, Customer Support. As a key member of our customer support team, you will be responsible for managing a team of customer support agents and leading initiatives aimed at improving operations.

About the RoleWe are seeking an experienced Senior Operations Lead to join our team at Softobiz. As a key member of our organization, you will be responsible for leading project operations and compliance functions.Key Responsibilities:Resource planning in projects, including workforce allocation and utilization.Work planning and effort estimation to ensure...

Job DescriptionThe Chief of Staff to the India Global Business Services (GBS) Leader will play a critical role in shaping the future of our Global Business Services and Hyderabad Capability Center.Responsibilities include:Developing, implementing, and monitoring strategic initiatives that align with organizational goals for the Hyderabad site.Leading the...

Standing out in your career is within reach.A global banking and financial services leader, HSBC operates in 64 countries and territories, driving business growth and economic prosperity worldwide.We are seeking an experienced professional to join our team as a Lead Business Analyst.Key Responsibilities:Collaborate with internal stakeholders to gather...

About ECS MEWe are ECS ME, a leading organization that requires an exceptional IT Operations Lead to ensure seamless IT operations. Our team is dedicated to delivering outstanding end-user support services and driving operational stability.Main ResponsibilitiesDevelop and implement high-availability systems to ensure minimal downtime.Collaborate with...

Logistics Customer Success ManagerWe are seeking a highly skilled Logistics Customer Success Manager to join our Air Logistics team. As a key member of this team, you will contribute your expertise and skills to deliver customer and operational excellence.The ideal candidate will have strong collaboration and communication skills, with the ability to work...

About the RoleWe are seeking a highly skilled Project Compliance Manager to join our team at Softobiz. As a key member of our organization, you will be responsible for leading project operations and compliance functions.Responsibilities:Lead the delivery of project operations and compliance functions, ensuring alignment with company standards.Manage project...

Empowering Growth and ProsperityJoin HSBC, a global leader in banking and financial services, and discover a world of opportunities. As a pioneer in the industry, we operate in 62 countries and territories, striving to empower businesses and economies to grow and prosper. Our ultimate goal is to help individuals achieve their aspirations and realise their...

Transforming Careers with ImpactIf you're seeking a career where your work can make a lasting impression, consider joining HSBC and discover the value we place on our employees.As one of the world's largest banking and financial services organisations, operating in 62 countries and territories, we aim to be at the forefront of growth, empowering businesses...

At Warner Bros. Discovery, we are seeking a highly skilled Technical Manager to join our Integration team. As a key member of our team, you will be responsible for providing technical expertise in supporting and enhancing the Integration suite (Redwood). Your primary job functions will include day-to-day configuration/development of the Redwood...

Risk Management and Operational ExcellenceHSBC, a global leader in banking and financial services, is seeking an experienced Market Operations Manager to join our Employee Vetting (Digital Business Services) department in India. This role presents a unique opportunity to drive operational excellence and risk management, leveraging expertise in Regulatory and...

Coinbase seeks a strategic thinker to lead global CX operations and enhance customer satisfaction.Responsibilities:Design and execute operational plans to improve customer experienceLeverage Kaizen and Lean Six Sigma to optimize processesDrive project execution and performance improvementsBuild a collaborative team culture focused on customer...

ResponsibilitiesOversee the full lifecycle of manufacturing platforms, ensuring their availability, security, scalability, and performance.Establish monitoring and maintenance practices to maintain platform health, proactively identifying and resolving issues.Lead continuous improvement initiatives by optimizing platform operations and conducting regular...

Job Summary:We are seeking a highly skilled and experienced Enterprise Strategy Lead to join our team. As a key member of our Strategy & Transformation team, you will be responsible for leading clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges.About the Role:You will apply...

Job DescriptionWe are seeking a highly skilled Project Manager to lead cross-functional teams and deliver projects in the airline domain.The ideal candidate will have strong expertise in managing airline-specific projects related to Passenger Service Systems (PSS), reservations, ticketing, and ancillary services.

As an Operations Manager for Customer Experience, you will spearhead efforts to streamline operations and enhance customer satisfaction.Main Responsibilities:Develop and implement operational strategiesApply Lean Six Sigma methodologies to optimize processesLead complex projects to drive performance enhancementsFoster a customer-obsessed team...

We're one of the largest banking and financial services organisations in the world, operating in 62 countries and territories.Job DescriptionWe're seeking a highly skilled professional to join our team as a Controls - Change Analyst.Key ResponsibilitiesProvide input into non-financial risk assessments prepared by the FDSS project team.Participate in creating...