Contact Centre Team Leader

At IDP Education Ltd, we are seeking an experienced Deputy Test Centre Coordinator to provide administrative support to our Pakistan IELTS Manager in accordance with IELTS regulations and IDP policies. This is a critical role that requires strict adherence to test security and administration requirements.About the RoleThe ideal candidate will have excellent...

About the RolePearson VUE is a global leader in delivering high-stakes exams. We are currently seeking a skilled Centre Operations Specialist to join our team.This is a Regular, Full-Time position that requires working a minimum of 8 hours per day, 40 hours a week. You will be paid at the end of every month.The successful candidate will have the opportunity...

Deputy Test Centre CoordinatorThis role plays a vital part in the delivery of IELTS tests at designated test centres across Pakistan.Customer Service: Ensure all test candidates receive exceptional service at every contact point before, during and after sitting the IELTS test.Operational Excellence: Assist the IDP team in ensuring seamless test centre...

Cosmetic Dermatology Centre Job OpeningThe Cosmetic Dermatology and Laser Centre is seeking a Dermatology Centre Client Services Executive to join our team.This role involves delivering exceptional customer service to our clients, handling incoming calls, managing social media interactions, and ensuring a positive experience for our patients.Key...

About the RoleExpertflow LLC: A Leader in Cloud Contact Center SoftwareWe are a global company with 9 offices across the Middle East and Africa (MEA), Switzerland, and the United States. Our cloud contact center software empowers businesses to deliver exceptional customer experiences via phone, email, chat, and video.As a Technical Solutions Specialist at...

Centre Academic HeadAs the Centre Academic Head, you will be responsible for leading the academic team, driving excellence in teaching, and contributing to the institution's growth and development. This is an exceptional opportunity for a visionary academic leader to make a meaningful impact.Strategic leadership of faculty affairs, ensuring a positive work...

About Our OrganisationPearson VUE has established itself as a leader in the computer-based testing industry for decades, successfully delivering millions of certification and licensure exams annually.Our goal is to provide an outstanding work environment that fosters job satisfaction. We're currently seeking a highly skilled Test Centre Administrator to join...

Key Responsibilities:The ideal candidate will have excellent communication and problem-solving skills, enabling them to handle escalations during calls and enhance the customer experience.As a key member of our contact center operations, you will be responsible for maintaining qualitative and quantitative targets by adhering to established protocols.Ensure...

About Our TeamPearson VUE's commitment to excellence in computer-based testing has led us to become a leader in the industry, delivering millions of certification and licensure exams every year.We're dedicated to creating a positive work environment where our employees can excel. As a Test Centre Administrator, you'll join our team and contribute to...

**Job Title:** Call Centre Operations ManagerWe are seeking an experienced Call Centre Manager to lead our Lahore Call Centre, where you will play a critical role in ensuring that our customers receive exceptional service and support.Duties and Responsibilities:Develop and implement operational strategies that align with our business objectives, ensuring...

Our company is seeking a highly organized and detail-oriented individual to fill the position of Test Centre Operations Manager. As a key member of our team, you will be responsible for ensuring the smooth operation of our test centres and providing exceptional customer service to our clients.Key ResponsibilitiesThis role involves:Overseeing the day-to-day...

**Job Overview**We are seeking a skilled Retail Operations Leader to drive sales and customer service across all our branches. As a key member of our team, you will oversee branch management, including stock presentation, control, and people management.Key Responsibilities:Develop and implement strategies to achieve weekly and daily targets in sales, stock,...

Job Overview:The ideal candidate will possess exceptional leadership skills, enabling them to effectively engage and align team members with organizational objectives. Strategic collaboration is key to maximizing target achievement and optimizing resource utilization.We are seeking a highly motivated individual who can maintain qualitative and quantitative...

Test Centre Administrator and Operations ManagerThe Test Centre Administrator and Operations Manager plays a critical role in supporting the delivery of IELTS tests at designated test centres across Pakistan.Operations Management: Assist the IDP team in ensuring seamless test centre operations, adhering to IELTS guidelines.Service Delivery: Ensure all test...

About Our CompanyPearson VUE has a rich history of innovation in the computer-based testing industry, serving millions of certification and licensure exams each year.We strive to create an engaging work environment where our employees can thrive. This is an exciting opportunity for a motivated individual to join our team as a Test Centre Administrator.Your...

Job OverviewPakWheels.com, Pakistan's leading Internet Portal, is seeking an experienced leader to drive nationwide sales team success.Key ResponsibilitiesDevelop and implement key performance indicators for B2C inventory teams to optimize advert throughput, quality, and resource utilization.Maintain operational control for standardization and resource...

Earning a strong reputation as a leader within EFU Life Assurance Ltd. requires a deep understanding of the sales process and a passion for driving results. As a unit head, you will play a critical role in shaping the company's sales strategy and ensuring its successful execution.About This RoleThis position involves overseeing a team of sales professionals...

Job Title: Sales Team LeaderWe are seeking a motivated and results-driven Sales Team Leader to lead our sales team at Footpetals Pvt Ltd in Lahore.Main Responsibilities:Sales Strategy: Develop and execute sales strategies to drive revenue growth, expand market share, and improve customer satisfaction.Team Management: Lead, motivate, and develop a...

Job SummaryAbacus Outsourcing seeks a seasoned Team Lead to drive business results and promote employee growth in our Contact Center.Key Duties:Team Leadership:Lead and manage a team of customer service representatives to achieve operational excellence.Performance Analysis:Monitor and analyze team performance, identifying areas for improvement and...

Role Descriptionibex. is seeking a skilled professional to join our team as a Contact Center Infrastructure Administrator. As a key member of our global operations team, you will be responsible for supporting telephony and contact center operations across various contact centers. Your duties will include acting as the primary point of contact for all contact...