Senior Call Center Manager

Job Description: Call Center Office Manager (5 Years Experience)About Company:Pro Work Tech is a leading Service Provider Company in Pakistan. With over 10 years of industry experience, we work with large Enterprise companies internationally. Our services encompass a wide array of call center services such as outbound and inbound calls, sales generation, and...

One of the leading multinational companies that has recently taken over a few projects in Pakistan is looking for a Manager for their premium call center operations. The incumbent must have 4-5 years of experience in different areas of call centers, preferably as a Team Leader for 4 years, Assistant Manager for 2 years, or Manager with at least one year of...

E-Square is seeking a highly skilled Manager to manage their prestigious call center operations in Pakistan. The ideal candidate will possess 4-5 years of experience in various areas of call centers, including Team Leader or Assistant Manager roles. A minimum total experience of 4 years in top-notch inbound call centers, particularly local (inbound...

About the RoleAs a seasoned Call Center Office Manager at Pro Work Technical Services, you will oversee a team of call center agents and drive performance excellence. Your strategic leadership will focus on sales growth, efficiency optimization, and exceptional customer care.Key ResponsibilitiesTeam Leadership: Supervise and motivate a high-performing team...

Galaxy E Solutions is seeking experienced individuals to fill the role of Call Center Manager - English Speakers. As a key member of our team, you will be responsible for leading our call center operations and ensuring seamless customer interactions.Main Responsibilities:Lead and manage a team of customer support representatives.Develop and implement...

A food company is looking for a call center trainee manager. The candidate will initially act as a one-man army and will develop their very own team over time.We will start with one seat and then expand it to up to 10 seats in the coming few months (possibly weeks). The candidate will be responsible for taking calls and processing orders. Initially, it will...

E-Square is a multinational company that has recently acquired several projects in Pakistan, seeking a skilled Manager to oversee their premium call center operations. The ideal candidate will possess 4-5 years of experience in various areas of call centers, preferably as a Team Leader for 4 years or Assistant Manager for 2 years. A minimum total experience...

Brief JD:- Supervise complete sales operations- Manage and achieve sales targets- Plan and develop new methods to improve call center sales efficiency- Monitor operations for safe and sound delivery to customers within committed timeJob Specification- Organizational, administrative, and managerial skills- Good interpersonal skills- Should be a team player-...

Intersys Ltd. is seeking a skilled Call Center Quality Monitor to join our team.The role involves:Listening to recordings and evaluating communication quality based on predefined criteria.Providing feedback to agents to enhance their performance.Maintaining detailed reports.Requirements:Previous experience in quality assurance, preferably in a customer...

As an Outbound Call Center AI Strategist, you will be responsible for developing and implementing AI-driven strategies to optimize outbound call center operations. You will collaborate closely with the technology team to design and test AI-powered solutions.Responsibilities:Develop and implement machine learning algorithms to analyze customer data and...

Job Description:We are looking for a highly motivated and detail-oriented Customer Support Executive to join our team at HR Link, Pakistan.The successful candidate will be responsible for providing top-notch customer service and support to our clients.Responsibilities:Respond to customer inquiries via phone, email, or chatResolve customer complaints and...

Telemarketing - Call Center Sales RepresentativeWe are seeking a motivated and results-oriented Call Center Sales Representative to join our growing team. You will be responsible for generating leads, qualifying prospects, and closing deals for our US-based clientele. This is a fast-paced and dynamic environment, and we are looking for someone who thrives on...

The role of AI-Driven Call Center Optimization Expert involves collaborating with cross-functional teams to identify opportunities for integrating AI into outbound call center processes. You will be responsible for developing and implementing machine learning algorithms to analyze customer data and predict call outcomes.Job Requirements:Experience in...

We are looking for outgoing and enthusiastic individuals to join our team as Product Promoters for Call Center. In this role, you will be responsible for promoting our products and services to customers through phone calls and live chats.Key Responsibilities:Engage with customers in a friendly and professional manner to understand their needs.Promote our...

Job DescriptionThis role involves working as part of a close-knit team to deliver excellent patient care and customer service through effective contact center operations. Key responsibilities include:Counseling and coaching team members on AKUH Contact Center System & Product knowledge.Answering inbound calls and chats received at the Hospital Contact...

About the RoleAs a key member of our contact center team, you will play a vital role in providing exceptional customer service, resolving issues promptly, and driving sales growth through efficient order processing.You will be responsible for managing a small team, developing processes, and implementing improvements to enhance overall performance and...

Job OverviewWe are looking for a skilled and experienced Customer Acquisition Representative to join our team in Karachi. As a US-based company, we require candidates who can work night shifts according to US time.This is a full-time position that involves generating leads, qualifying prospects, and closing deals for our clients. If you are a strong...

Job Overview:Pakistan Revenue Automation (Pvt) Ltd. seeks a highly skilled IT professional to lead our team as a Senior Data Center Specialist. The successful candidate will be responsible for managing our state-of-the-art data centers, ensuring seamless operation, and implementing disaster recovery plans.Key Responsibilities:Designing, planning, and...

Job DescriptionWe are seeking a skilled Contact Center Specialist to join our team. Key responsibilities include handling client inquiries, providing end-to-end solutions, and maintaining up-to-date knowledge of contact center processes and policies.Key Responsibilities:Handle inbound calls efficiently, offering tailored solutions to meet client needsEnsure...

Job Description: We are looking for a dynamic Senior Sales Professional to join our team at Floors Center. As a key member of our sales team, you will be responsible for driving revenue growth, exceeding sales targets, and delivering exceptional customer experiences.Responsibilities:Cultivate strong relationships with customers to understand their needs and...