Current jobs related to Call Center Quality Assurance Inspector - Rawalpindi Cantonment - Voxnet Communications

  • Call Center Quality Assurance Specialist

    4 hours ago

    Rawalpindi Cantonment, Pakistan Voxnet Communications Full time

    Quality Assurance Specialist - Auto InsuranceVoxnet Communications is a leading provider of call center services, and we are currently seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring that our auto insurance calls meet the highest standards of quality.Your...

  • Insurance Call Center Quality Auditor

    4 hours ago

    Rawalpindi Cantonment, Pakistan Voxnet Communications Full time

    Quality Assurance Specialist for Auto Insurance CallsVoxnet Communications is looking for a highly motivated Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a crucial role in ensuring that our auto insurance calls meet the highest standards of quality.Your primary responsibility will be to listen to recordings...

  • Quality Assurance Expert Auto Insurance Calls

    4 hours ago

    Rawalpindi Cantonment, Pakistan Voxnet Communications Full time

    Auto Insurance Quality Assurance RoleWe are seeking a skilled Quality Assurance Specialist to join our team at Voxnet Communications. In this role, you will be responsible for evaluating the quality of auto insurance calls and providing actionable feedback to agents.The successful candidate will have a strong background in call center operations and a proven...

  • Quality Assurance Specialist

    1 week ago

    Rawalpindi Cantonment, Pakistan Voxnet Communications Full time

    Quality Assurance Specialist Voxnet Communications, Pakistan The primary responsibility of the call center Quality Assurance Representative is to measure and evaluate the performance of the sales and customer service representatives who come in direct contact with the company's consumer base. The quality assurance representative must ensure compliance with...

  • Auto Insurance Quality Assurance Specialist

    4 hours ago

    Rawalpindi Cantonment, Pakistan Voxnet Communications Full time

    Job Title: Auto Insurance Quality Assurance SpecialistWe are seeking a dedicated Quality Assurance Specialist to join our team at Voxnet Communications. In this role, you will be responsible for listening to recordings of auto insurance calls and providing detailed feedback based on the conversations.The ideal candidate will have previous call center...

  • Quality Assurance Professional

    1 week ago

    Rawalpindi Cantonment, Pakistan Voxnet Communications Full time

    Job OverviewVoxnet Communications seeks a highly skilled Quality Assurance Specialist to evaluate the performance of sales and customer service representatives. As a quality assurance representative, you will ensure compliance with company and industry standards.Key ResponsibilitiesEvaluate call center representatives' performance using call monitoring...

  • Senior Call Center Evaluator

    1 week ago

    Rawalpindi Cantonment, Pakistan Voxnet Communications Full time

    About the JobVoxnet Communications is looking for a Quality Assurance Specialist to join our team. The primary responsibility of this role is to measure and evaluate the performance of sales and customer service representatives who interact with our consumer base.Job DescriptionMonitor calls to evaluate representatives' performance.Analyze data to identify...

  • Quality Assurance Professional

    3 days ago

    Rawalpindi Cantonment, Pakistan Translation Empire Full time

    Quality Assurance Professional - Call Monitoring is an exciting opportunity to join our team at Translation Empire. As a Quality Assurance Professional, you will play a vital role in ensuring the quality of our customer service operations.About the Role:You will evaluate customer interactions based on accuracy, communication skills, and compliance with...

  • Quality Assurance Specialist For Auto Insurance

    3 weeks ago

    Rawalpindi Cantonment, Pakistan Voxnet Communications Full time

    Quality Assurance Specialist For Auto InsuranceListening to the recordings and writing feedback based on what happened in the call. Previous call center experience is a must.We are looking for dedicated, hardworking employees who can work independently and achieve their assigned goals in a given time.Job SpecificationMinimum 1 Year Call Center Experience...

  • Quality Assurance Lead

    1 week ago

    Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

    Role SummaryWe are seeking an experienced Quality Assurance Lead to oversee the evaluation and enhancement of our contact center services. In this critical position, you will play a key role in refining our processes to meet the evolving needs of our customers and the company.Main Responsibilities:Evaluation and Enhancement: Oversee the evaluation and...

  • Performance Quality Control Specialist

    1 week ago

    Rawalpindi Cantonment, Pakistan Voxnet Communications Full time

    Job Title: Quality Assurance SpecialistVoxnet Communications seeks a detail-oriented Quality Assurance Specialist to oversee the performance of sales and customer service representatives. As a quality assurance specialist, you will ensure that representatives meet or exceed industry standards.ResponsibilitiesEvaluate representatives' performance through call...

  • Call Quality Analyst Monitoring

    3 weeks ago

    Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

    We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

  • Call Quality Analyst Monitoring

    1 week ago

    Rawalpindi Cantonment, Pakistan Translation Empire Full time

    We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

  • Call Center Customer Experience Coordinator

    2 days ago

    Rawalpindi Cantonment, Pakistan C&F Systems Full time

    Role Description: The Call Center Customer Experience Coordinator will be responsible for providing exceptional customer service to UK-based customers via phone, email, or chat. This includes handling inbound calls, resolving customer complaints, and processing payments and bookings.You will also be responsible for maintaining accurate records of customer...

  • Call Center Supervisor Job

    3 days ago

    Rawalpindi Cantonment, Pakistan Nirvana Group of Companies Full time

    Job SpecificationWe are seeking a skilled Team Lead to join our Call Center/Telemarketing team. The ideal candidate will have a strong background in leadership and management, with a passion for delivering exceptional customer service.The role involves leading a team of customer-facing professionals, developing strategies to improve customer satisfaction,...

  • Quality Assurance Coordinator for Customer Interactions

    3 days ago

    Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

    At Translation Empire PK, we are seeking a highly skilled Quality Assurance Coordinator for Customer Interactions to join our team. In this role, you will be responsible for monitoring inbound and outbound calls, evaluating customer interactions, and providing feedback to customer service representatives to enhance communication and service...

  • Quality Assurance Specialist

    4 days ago

    Rawalpindi Cantonment, Pakistan Moonlabor Full time

    At Moonlabor, we are seeking a skilled Quality Assurance Specialist to oversee the quality of our products and services. This role is responsible for developing quality standards, conducting tests, and identifying issues in production.The ideal candidate will have proven work experience as a Quality Assurance Associate or similar role, with a working...

  • Call Center Quality Assurance Specialist

    3 days ago

    Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

    Required Skills and Qualifications:Excellent analytical and problem-solving skills.Strong communication and interpersonal skills.Ability to work effectively in a fast-paced environment.Bachelor's degree in a relevant field.

  • Customer Service Standards Expert

    1 week ago

    Rawalpindi Cantonment, Pakistan Voxnet Communications Full time

    Senior Quality Assurance RoleVoxnet Communications is seeking a Senior Quality Assurance Specialist to lead our quality assurance team. In this role, you will be responsible for evaluating the performance of sales and customer service representatives and ensuring that they meet industry standards.Key ResponsibilitiesLead quality assurance team.Develop and...

  • Call Quality Evaluation Expert

    3 days ago

    Rawalpindi Cantonment, Pakistan Translation Empire Full time

    Call Quality Evaluation Expert is a unique opportunity to join our team at Translation Empire. As a Call Quality Evaluation Expert, you will evaluate customer interactions based on accuracy, communication skills, and compliance with company standards.About the Role:You will document call evaluations and maintain accurate records of performance...

Call Center Quality Assurance Inspector

2 weeks ago

Rawalpindi Cantonment, Pakistan Voxnet Communications Full time
Job Requirements

We are seeking a highly motivated and experienced Quality Assurance Specialist to join our team at Voxnet Communications.

The ideal candidate will have a strong background in call center operations, particularly in the auto insurance industry, and excellent communication skills.

The key responsibilities of this role include reviewing customer interactions, providing detailed feedback, and ensuring high-quality service delivery.

Key Requirements:

  • Call Center Experience: At least 1 year of experience in a call center environment, preferably in the auto insurance industry.
  • Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and colleagues.
  • Self-Motivation and Target-Oriented: Self-motivated and target-oriented individual who can work independently to achieve assigned goals.
  • US Market Knowledge: Basic knowledge of the US market and call center industry to ensure effective service delivery.
  • Night Shift Availability: Willingness to work night shifts as required.

About Voxnet Communications:

Voxnet Communications is a renowned company providing cutting-edge solutions in the IT and services sector.