
Lead Call Centre Operations Manager
14 hours ago
We are looking for an experienced sales leader to fill the role of Lead Call Centre Operations Manager. The successful candidate will be responsible for leading our call centre operations team and driving sales growth.
Key Responsibilities- Design and implement effective KPIs to measure sales team performance and identify areas for improvement.
- Maintain operational control and standardize processes to optimize resource utilization.
- Explore new revenue streams and generate innovative ideas to drive business growth.
Qualification/Requirements:
- Bachelor's degree from a top-tier university or equivalent experience.
- At least 6-8 years of experience in managing large direct sales teams.
- Demonstrated ability to lead diverse sales teams to achieve sales targets.
- Experience in recruiting and retaining high-performance sales teams.
- Proficient in developing and coaching team members.
- Strong negotiation and problem-solving skills.
-
Call Centre Operations Manager
5 days ago
Lahore, Punjab, Pakistan HNS Global Outsourcing Private Limited Full timeJob Overview: HNS Global Outsourcing Private Limited requires a Call Centre Manager to lead our team in Bahria Town Lahore.Responsibilities:Manage the day-to-day activities of the call centre, ensuring seamless operations.Develop and execute plans to enhance operational efficiency and productivity.Collaborate with cross-functional teams to drive business...
-
Call Centre Manager
5 days ago
Lahore, Punjab, Pakistan HNS Global Outsourcing Private Limited Full timeJob Description:Experienced English-speaking individual required to head up a call center in Bahria Town Lahore.Key ResponsibilitiesManage the daily running of the call centre, including sourcing equipment, carrying out effective resource planning and applying call centre strategies and operations.Undertake needs assessments, performance reviews and...
-
Call Centre Team Lead
1 week ago
Lahore, Punjab, Pakistan Next Age Technologies (Pvt) Ltd Full timeAbout the RoleNext Age Technologies is seeking a Call Centre Team Lead to join our Lahore office. As a senior member of our team, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our clients.Key Responsibilities:Leading a team of customer service representativesMaintaining an...
-
Manager Call Centre Operations
2 weeks ago
Lahore, Punjab, Pakistan Confiz Limited Full timeManager Call Centre Operations - Outbound Confiz Limited, Pakistan PakWheels.com, Pakistan's leading Internet Portal, is looking for a dynamic and experienced leader to lead the nationwide sales team.Responsibilities Inventory Management:Design key performance indicators of B2C (Used car) inventory team that ensures maximum throughput of Ads, quality of...
-
Contact Centre Head
5 days ago
Lahore, Punjab, Pakistan HNS Global Outsourcing Private Limited Full timeJob Summary: We are seeking a highly skilled Call Centre Manager to lead our team in Bahria Town Lahore.The ideal candidate will have extensive experience in call centre operations and a proven track record of driving business growth.Responsibilities:Lead a team of call centre agents and supervisors.Develop and implement strategies to improve operational...
-
Call Centre Sales Executive
1 week ago
Lahore, Punjab, Pakistan Calliber Links Full timeCall Centre Sales Executive Calliber Links, Pakistan Are you looking for an exciting career opportunity that offers flexibility, a competitive salary, and a dynamic work environment? Look no further We are thrilled to invite motivated individuals to join our team as Call Centre Sales Executives.Position: Call Centre Sales ExecutiveWorking Hours: Choose from...
-
Call Centre Sales Professional
1 week ago
Lahore, Punjab, Pakistan Calliber Links Full timeCall Centre Sales OpportunityWe are excited to offer an exciting opportunity for talented individuals to join our team as Call Centre Sales Executives. In this role, you will have the chance to develop your sales skills and contribute to the success of our organization.Key Accountabilities:Provide exceptional customer service and supportMeet or exceed sales...
-
Call Center Team Lead
1 week ago
Lahore, Punjab, Pakistan Next Age Technologies (Pvt) Ltd Full timeCall Center Team Lead Next Age Technologies (Pvt) Ltd, Pakistan NextAge Technologies Pvt. Ltd. requires the services of an experienced "Team Lead Call Centre" Male/Female for its Lahore Call Centre.Duties & ResponsibilitiesForecast volumes of calls and manpower requirements.Maintain call distribution system by configuring the telephone to automatically...
-
Operational Centre Team Member
1 week ago
Lahore, Punjab, Pakistan Pearson Full timeAbout PearsonPearson is the world's lifelong learning company. Our purpose is simple: to help people realize their potential through learning.We are a leading education company with expertise in digital learning, assessment and qualifications. Your OpportunityThis is an exciting opportunity to join our team as a Test Centre Administrator.You will be...
-
Call Center Manager
1 week ago
Lahore, Punjab, Pakistan Next Age Technologies (Pvt) Ltd Full timeNext Age Technologies (Pvt) Ltd, PakistanNextAge Technologies Pvt. Ltd. Requires the services of an experienced "Call Centre Manager" Male/Female for its Lahore Call Centre;Duties & ResponsibilitiesForecast volumes of calls and manpower requirements.Maintains call distribution system by configuring the telephone to automatically distribute calls uniformly...
-
Call Center Team Lead Job Opportunity
16 hours ago
Lahore, Punjab, Pakistan grow more call center Full timeXfinity Call Center Representative Job Description:Job SummaryGrow More Call Center is hiring an experienced Xfinity Agent for a night shift position. The successful candidate will handle inbound calls from customers and provide accurate and timely resolutions to their inquiries.ResponsibilitiesThe key responsibilities of this role include:Handling inbound...
-
Service Delivery Leader
5 days ago
Lahore, Punjab, Pakistan HNS Global Outsourcing Private Limited Full timeJob Requirements: HNS Global Outsourcing Private Limited requires a Call Centre Manager to lead our team in Bahria Town Lahore.The ideal candidate will have:Extensive experience in call centre operations.A proven track record of driving business growth.Excellent communication and interpersonal skills.Strong analytical and problem-solving skills.Ability to...
-
Call Center Team Lead
5 days ago
Lahore, Punjab, Pakistan Ats Technologies Full timeWe are seeking a seasoned professional to manage our call center operations. The successful candidate will lead a team of experienced professionals, focusing on:Building and maintaining high-performing teamsDeveloping and implementing effective strategiesMaintaining excellent client relationshipsThe ideal candidate will have a strong background in call...
-
Manager Retail Operations
4 days ago
Lahore, Punjab, Pakistan Highly Keen Full timeHighly Keen - The HR institute is looking for Manager Retail Operations for one of its clients related to retail industry (Shopping Center & Bakery & Grocery). Job Description of Required Candidate is following;Develop yearly sales plans by keeping in view the target from top management, Sales forecasting and last year's sales performance.Achieve monthly...
-
Exam Centre Assistant Manager
1 week ago
Lahore, Punjab, Pakistan Pearson Full timeAbout UsPearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering millions of certification and licensure exams annually.We are committed to providing a secure and reliable testing experience for our clients.Your Key ResponsibilitiesThis is an exciting opportunity to join our team as a Test Centre...
-
Test Centre Support Staff
1 week ago
Lahore, Punjab, Pakistan Pearson Full timeAbout PearsonPearson is the world's leading learning company, dedicated to helping people achieve their full potential.We provide high-quality education products and services to learners across the globe.Your RoleThis is an ideal opportunity to join our dynamic team as a Test Centre Administrator.In this position, you will play a vital role in delivering...
-
Technical Lead
1 week ago
Lahore, Punjab, Pakistan Allianz Technologies Full timeTechnical Lead PositionWe are seeking a highly skilled Technical Lead to manage our call center infrastructure. The successful candidate will be responsible for overseeing dialing operations, troubleshooting technical issues, and ensuring the overall efficiency of our system.Key Responsibilities:Dialing System Administration: Manage and maintain dialing...
-
Manager - Sales Call Center
6 days ago
Lahore, Punjab, Pakistan Connectiks Full timeHire, train and onboard new Call Center Agents as required to meet quotasProvide coaching and assistance to call center agents on an ongoing basisProcess weekly sales leads reports for submission to managementOversee and ensure conflict resolution between associates and customersEnsure that all employees follow the company's best practices for call center...
-
Manager, Operations
2 weeks ago
Lahore, Punjab, Pakistan ibex Full timeWe are looking for an Operations Manager at ibex Lahore office for an international client in the night shift. The resource would be responsible for day-to-day functional supervision of work group, including work assignment and monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in...
-
Manager of Operations
5 days ago
Lahore, Punjab, Pakistan Ats Technologies Full timeJoin our team as a Service Delivery Manager and take on the challenge of leading our call center operations. Your key responsibilities will include:Developing and executing operational strategiesBuilding and maintaining strong relationships with clientsLeading and motivating high-performing teamsThe ideal candidate will have a strong background in call...