Call Centre Operations Manager

Job Description:Experienced English-speaking individual required to head up a call center in Bahria Town Lahore.Key ResponsibilitiesManage the daily running of the call centre, including sourcing equipment, carrying out effective resource planning and applying call centre strategies and operations.Undertake needs assessments, performance reviews and...

About the PositionWe are looking for an experienced sales leader to fill the role of Lead Call Centre Operations Manager. The successful candidate will be responsible for leading our call centre operations team and driving sales growth.Key ResponsibilitiesDesign and implement effective KPIs to measure sales team performance and identify areas for...

Manager Call Centre Operations - Outbound Confiz Limited, Pakistan PakWheels.com, Pakistan's leading Internet Portal, is looking for a dynamic and experienced leader to lead the nationwide sales team.Responsibilities Inventory Management:Design key performance indicators of B2C (Used car) inventory team that ensures maximum throughput of Ads, quality of...

About the RoleNext Age Technologies is seeking a Call Centre Team Lead to join our Lahore office. As a senior member of our team, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our clients.Key Responsibilities:Leading a team of customer service representativesMaintaining an...

Call Centre Sales Executive Calliber Links, Pakistan Are you looking for an exciting career opportunity that offers flexibility, a competitive salary, and a dynamic work environment? Look no further We are thrilled to invite motivated individuals to join our team as Call Centre Sales Executives.Position: Call Centre Sales ExecutiveWorking Hours: Choose from...

Call Centre Sales OpportunityWe are excited to offer an exciting opportunity for talented individuals to join our team as Call Centre Sales Executives. In this role, you will have the chance to develop your sales skills and contribute to the success of our organization.Key Accountabilities:Provide exceptional customer service and supportMeet or exceed sales...

Job Summary: We are seeking a highly skilled Call Centre Manager to lead our team in Bahria Town Lahore.The ideal candidate will have extensive experience in call centre operations and a proven track record of driving business growth.Responsibilities:Lead a team of call centre agents and supervisors.Develop and implement strategies to improve operational...

Next Age Technologies (Pvt) Ltd, PakistanNextAge Technologies Pvt. Ltd. Requires the services of an experienced "Call Centre Manager" Male/Female for its Lahore Call Centre;Duties & ResponsibilitiesForecast volumes of calls and manpower requirements.Maintains call distribution system by configuring the telephone to automatically distribute calls uniformly...

About PearsonPearson is the world's lifelong learning company. Our purpose is simple: to help people realize their potential through learning.We are a leading education company with expertise in digital learning, assessment and qualifications. Your OpportunityThis is an exciting opportunity to join our team as a Test Centre Administrator.You will be...

Call Center Team Lead Next Age Technologies (Pvt) Ltd, Pakistan NextAge Technologies Pvt. Ltd. requires the services of an experienced "Team Lead Call Centre" Male/Female for its Lahore Call Centre.Duties & ResponsibilitiesForecast volumes of calls and manpower requirements.Maintain call distribution system by configuring the telephone to automatically...

About UsPearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering millions of certification and licensure exams annually.We are committed to providing a secure and reliable testing experience for our clients.Your Key ResponsibilitiesThis is an exciting opportunity to join our team as a Test Centre...

Highly Keen - The HR institute is looking for Manager Retail Operations for one of its clients related to retail industry (Shopping Center & Bakery & Grocery). Job Description of Required Candidate is following;Develop yearly sales plans by keeping in view the target from top management, Sales forecasting and last year's sales performance.Achieve monthly...

Job Requirements: HNS Global Outsourcing Private Limited requires a Call Centre Manager to lead our team in Bahria Town Lahore.The ideal candidate will have:Extensive experience in call centre operations.A proven track record of driving business growth.Excellent communication and interpersonal skills.Strong analytical and problem-solving skills.Ability to...

Job OverviewWe are seeking a highly skilled IT Manager to oversee the complete setup of our call center. The successful candidate will ensure seamless dialing operations, eliminating any potential issues.Key Responsibilities:Dialing System Administration: Manage and maintain ISA Server, Linux, and PD (Predictive dialing) systems to guarantee smooth and...

Job DescriptionWe are seeking a highly skilled Customer Experience Manager to oversee our call centre operations. As a key member of our team, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Forecasting call volumes and managing staff accordinglyMaintaining an efficient call distribution...

About PearsonPearson is the world's leading learning company, dedicated to helping people achieve their full potential.We provide high-quality education products and services to learners across the globe.Your RoleThis is an ideal opportunity to join our dynamic team as a Test Centre Administrator.In this position, you will play a vital role in delivering...

About the RoleWe are looking for a seasoned Call Center Operations Leader to drive performance, ensure excellent customer service, and meet business targets. This role requires strong leadership, communication, and problem-solving skills.ResponsibilitiesTeam Leadership: Motivate and direct a team of call center agents to achieve high performance.Performance...

Job Description: HNS Global Outsourcing Private Limited seeks an experienced leader to head up its call centre in Bahria Town Lahore.Key Responsibilities:Oversee the daily operations of the call centre, including equipment management and resource planning.Conduct needs assessments, performance reviews and cost analyses to drive business growth.Set and meet...

Hire, train and onboard new Call Center Agents as required to meet quotasProvide coaching and assistance to call center agents on an ongoing basisProcess weekly sales leads reports for submission to managementOversee and ensure conflict resolution between associates and customersEnsure that all employees follow the company's best practices for call center...

We are looking for an Operations Manager at ibex Lahore office for an international client in the night shift. The resource would be responsible for day-to-day functional supervision of work group, including work assignment and monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in...