Help Desk Support Expert

6 days ago


Lahore, Punjab, Pakistan Digitech Outsourcing Solution Full time
Job Description:
We are an INBOUND customer service provider operating 24/7. Our clients are based in the US, Canada, and Europe. We are seeking a skilled Customer Support Specialist to join our team.

About You:
  • You have excellent communication skills
  • You are able to work in a fast-paced environment
  • You have previous experience in customer service
  • You are flexible with shift timings

Responsibilities:
  • Handle customer inquiries via email, live chat, and phone calls
  • Respond to new service inquiries, complaints, and handle other day-to-day processes
  • Attend trainings and team meetings
  • Work as a team player and assist team members as needed
  • Flexible with different shift timings and work with the team to ensure coverage

Benefits:
  • A competitive salary package
  • Ongoing training and development opportunities
  • A collaborative and supportive work environment
  • A comprehensive benefits program

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