
Help Desk Professional
2 days ago
We're seeking a highly skilled Help Desk Professional to join our team at Diem. In this role, you will be responsible for providing top-notch support to our customers via various channels.
You will play a critical role in identifying customer needs and developing effective solutions to meet those needs. This may involve monitoring customer complaints and taking proactive steps to address them.
Your expertise will also be essential in sharing knowledge and best practices with your colleagues, as well as staying up-to-date on new features and functionalities.
In addition, you will gather valuable feedback from customers and share it with our Product, Sales, and Marketing teams.
We're looking for someone with excellent communication and problem-solving skills, as well as the ability to multitask and remain patient when dealing with complex cases.
The ideal candidate will have experience working in a similar CS role and be fluent in spoken English. Familiarity with our industry is a plus, but not required.
Key Responsibilities:- Provide top-notch support to customers via phone, email, or chat
- Identify customer needs and develop effective solutions
- Monitor customer complaints and take proactive steps to address them
- Share knowledge and best practices with colleagues
- Gather feedback from customers and share it with internal teams
This is an exceptional opportunity to join a dynamic team and make a real impact on our customers' experiences.
-
Help Desk Professional
1 week ago
Lahore, Punjab, Pakistan Geeks Consultancy Full timeHelp Desk Professional Job DetailsWe are recruiting a highly skilled Help Desk Professional to join our team at Geeks Consultancy.About the Role:The successful candidate will be responsible for handling customer inquiries and resolving issues in a timely and efficient manner.Duties and Responsibilities:Respond to customer calls, emails, and chat messages in...
-
IT Help Desk Manager
7 days ago
Lahore, Punjab, Pakistan Hirasoft Software Solutions Full timeWe are seeking an experienced IT Help Desk Manager to join our team at Hirasoft Software Solutions. As a key member of our IT department, you will be responsible for managing our help desk operations and ensuring that all employee IT needs are met.The ideal candidate will have a strong background in IT support, with excellent leadership skills and the...
-
Help Desk Professional
6 days ago
Lahore, Punjab, Pakistan Algo+ USA Full timeJob OverviewAlgo+ USA is a dynamic company that provides cutting-edge software solutions to our clients. We are seeking a highly motivated Help Desk Professional to join our support team.Main Responsibilities:Support Ticket Handling: Handle incoming support tickets efficiently, ensuring timely and effective resolution of customer issues.Customer Engagement:...
-
IT Help Desk Professional
23 hours ago
Lahore, Punjab, Pakistan Thingtrax Ltd Full timeJob Summary:We're seeking an IT Help Desk Professional to join our support team at Thingtrax Ltd. As a key member of our staff, you'll be responsible for delivering exceptional customer experiences through prompt and effective technical support and issue resolution.Main Responsibilities:Technical Support:Provide timely and effective technical support to...
-
Help Desk Specialist
3 days ago
Lahore, Punjab, Pakistan Diem Technologies Incorporated Full timeJob OverviewWe are a dynamic and growing technology company that values innovation and excellence. Our team is comprised of dedicated professionals who are passionate about delivering exceptional customer service and support.About the RoleThis is an exciting opportunity for a seasoned Customer Support Executive to join our team and contribute to our mission...
-
Help Desk Specialist
2 weeks ago
Lahore, Punjab, Pakistan TalentPop App Full timeKey ResponsibilitiesThe Help Desk Specialist will be responsible for:Providing Exceptional Support: Assist customers through inbound calls, chat, and email.Troubleshooting Issues: Effectively resolve customer problems and concerns.Personalizing Interactions: Understand customer needs and provide tailored support.Collaborating with Team: Work closely with...
-
Help Desk Technician
4 days ago
Lahore, Punjab, Pakistan Generix Solutions Full timeWe are looking for a highly skilled Help Desk Technician to join our team at Generix Solutions. As a critical member of our support team, you will be responsible for providing timely and effective technical support to our customers, addressing their queries, and resolving their technical issues.If you have a strong technical background in software...
-
Night Shift Help Desk Specialist
2 weeks ago
Lahore, Punjab, Pakistan Planlab Solutions Full timeNight Shift Help Desk SpecialistAt Planlab Solutions, we're looking for a highly motivated individual to fill the position of Night Shift Help Desk Specialist.This role involves providing exceptional customer service to our global clients while working in a fast-paced environment.Key Responsibilities:Respond to email queries, live chat, and phone calls from...
-
Help Desk Support Specialist
7 days ago
Lahore, Punjab, Pakistan ASK Development Full timeWe are seeking a highly motivated Help Desk Support Specialist to join our team at ASK Development.Job SummaryThe ideal candidate will be responsible for providing technical support to our customers through various channels. This includes answering phone calls, responding to emails, and resolving customer complaints in a timely and professional manner.Key...
-
Help Desk Team Member
4 days ago
Lahore, Punjab, Pakistan TechSea Full timeJob Opportunity:TechSea invites applications from experienced customer support professionals to join our Help Desk Team as an IT Service Specialist.Your Key Responsibilities:Provide top-notch customer service and support.Ensure timely and effective issue resolutions.Monitor and respond to support tickets efficiently.Bolster customer retention through...
-
Help Desk Operations Coordinator
2 days ago
Lahore, Punjab, Pakistan Giant Group Full timeAbout UsGiant Group is a company that believes in a world where businesses can engage and manage global talent without any barriers. We offer compliant and efficient solutions ranging from applicant tracking to time management and billing.Job RequirementsIn this role, you will be responsible for handling technical issues, service requests, and change...
-
Help Desk Professional
2 weeks ago
Lahore, Punjab, Pakistan The Ultimate Solutions Full timeOur Approach to Customer Service: We believe that every customer interaction is an opportunity to build a lasting relationship. Our team is dedicated to delivering exceptional customer experiences through professional communication and problem-solving.We take pride in our ability to assist customers, not sell to them, and we strive to make every interaction...
-
Help Desk Professional
2 weeks ago
Lahore, Punjab, Pakistan ibex Full timeWe are searching for a skilled Support Operations Expert to join our team at ibex. The successful candidate will have a strong background in customer support, with excellent communication and problem-solving skills.Responsibilities:Manage customer relationships, responding to inquiries and resolving issues in a professional and timely manner.Develop and...
-
Service Desk Team Member
2 days ago
Lahore, Punjab, Pakistan Giant Group Full timeJob SummaryWe are seeking a Help Desk Operations Coordinator to join our team at Giant Group. In this role, you will handle technical issues, service requests, and change requests while providing exceptional support to our clients and organization.Your Key ResponsibilitiesCapture, validate, and triage user queries or issues for further processing.Ensure...
-
Technology Help Desk Professional
6 days ago
Lahore, Punjab, Pakistan Devbunch Full timeAt Devbunch, we believe that technology is the backbone of any successful business. To achieve this goal, we need a skilled IT Support Specialist who can analyze, troubleshoot, and resolve complex technology issues.This role involves supporting internal clients, helping them stay productive, and providing assistance to external customers via various...
-
Service Desk Executive
6 days ago
Lahore, Punjab, Pakistan Obrotu Full timeService Desk Job DetailsThe successful candidate will work as a service desk executive, responsible for providing exceptional customer service via phone, email, and live chat. Key responsibilities include managing the phone queue, assisting customers with online orders, and confirming delivery details.Main Activities:Respond to customer inquiries in a timely...
-
Help Desk Professional
2 weeks ago
Lahore, Punjab, Pakistan Contour Software Full timeAbout DivisionConstellation1, a part of Constellation Real Estate Group, is a premier provider of industry-leading real estate marketing solutions. We specialize in developing cutting-edge real estate websites, mobile technologies, and interactive voice response systems tailored to home builders. As a Technical Support Specialist, you will be responsible for...
-
Help Desk Professional
2 days ago
Lahore, Punjab, Pakistan Abeeha Technologies Full timeOur company seeks a Customer Support Officer who can work independently and as part of a team to deliver excellent customer support services.Main ResponsibilitiesMaintaining social media platforms, including YouTube, WhatsApp, and Facebook, to ensure consistent branding and engagement with customers.Creating engaging social media posts using Canva or similar...
-
Organizational Support Professional
6 days ago
Lahore, Punjab, Pakistan PepsiCo Full timeJob OverviewWe are seeking a skilled Organizational Support Professional to join our team at PepsiCo. In this role, you will be responsible for ensuring efficient procurement, logistics, and facilities management while overseeing employee support services.Key Responsibilities:Procurement and Logistics: Establish and manage all procurement and logistics...
-
Help Desk Expert
1 week ago
Lahore, Punjab, Pakistan Systems Limited Full timeKey ResponsibilitiesProvide exceptional customer service through inbound and outbound calls, emails, or other communication channels.Address customer queries and complaints in a professional and timely manner.Maintain accurate records of customer interactions and resolutions.