
Customer Experience Specialist
6 days ago
We are an INBOUND customer service provider operating 24/7. Our clients are based in the US, Canada, and Europe. We are looking for serious candidates with previous inbound CSR experience, ideally in a US or UK-based campaign.
Job Duties:
- Answering customer service inquiries via email, live chat, and phone calls
- Respond to new service inquiries, complaints, and handle other day-to-day processes
- Attend trainings and team meetings
- Work as a team player and assist team members as needed
- Flexible with different shift timings and work with the team to ensure coverage
Skillset Requirements:
- Good English writing and speaking skills
- Can speak fluently with a neutral accent
- Write English without grammatical errors
- Good typing speed and can learn new systems
- Able to manage different shift timings
Compensation & Benefits:
- Yearly increments and bonuses
- Collaborative yet fun-loving atmosphere: space that fosters employee wellbeing
- Fuel Allowance
- Leaves Encashment
- Career-oriented environment and room to grow
- Paid Leaves
-
Customer Experience Specialist
19 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeKey ResponsibilitiesThe Customer Experience Specialist will play a critical role in shaping the shopping experience for our customers. Key responsibilities include setting up attractive product displays, engaging with customers to build relationships and identify new sales opportunities, and delivering compelling presentations and demos.
-
Customer Experience Specialist
2 days ago
Lahore, Punjab, Pakistan People Full timeAbout the JobCustomer Care Specialist Summary:We are seeking a skilled Customer Care Specialist to join our team. As a Customer Care Specialist, you will be responsible for delivering exceptional customer service by responding to inquiries, resolving issues, and addressing customer complaints in a timely and professional manner.Key ResponsibilitiesRespond to...
-
Customer Experience Specialist
19 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob OverviewWe are seeking a skilled CUSTOMER EXPERIENCE SPECIALIST to handle client inquiries, resolve issues, and ensure overall customer satisfaction.The successful candidate will use various communication channels to engage with customers, including telephone, email, chat, social media, and face-to-face interactions.Key ResponsibilitiesRespond to...
-
Customer Experience Specialist
19 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeAbout the Job:We are seeking a skilled and enthusiastic individual to join our team as a Customer Experience Specialist. As a successful candidate, you will play a key role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
-
Customer Experience Specialist
2 weeks ago
Lahore, Punjab, Pakistan LiveChat World Wide Full timeCustomer Experience Specialist LiveChat World Wide, Pakistan Responsibilities:Maintain a positive, empathetic, and professional attitude toward customers at all times to provide exceptional Customer Experience.Respond promptly to customer inquiries, complaints, and queries.Communicate with customers through various channels including calls, chats, and...
-
Customer Experience Specialist
3 weeks ago
Lahore, Punjab, Pakistan Mindbridge Full timeCustomer Experience Specialist (Non Voice)We are Pakistan's largest English language-based outsourcing company and specialize in managing customer care services and back-office processes for global leaders in technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business...
-
Customer Experience Specialist
6 days ago
Lahore, Punjab, Pakistan Cogent Labs Full timeWe are searching for a highly skilled Customer Experience Specialist at Cogent Labs' Lahore office. The successful candidate will have excellent communication and organizational abilities, enabling them to excel in this critical role.Key requirements include:A bachelor's degree in Business, Marketing, Communications, Computer Science or a related fieldA...
-
Customer Experience Specialist
1 week ago
Lahore, Punjab, Pakistan Imperial Resource Group Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Specialist to join our Inbound Contact Center team at Imperial Resource Group.This role involves handling customer inquiries, resolving issues, and providing personalized solutions to meet their needs. The ideal candidate will possess excellent communication and problem-solving skills, as well...
-
Emergency Response Specialist
1 week ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeResponsibilities & Duties:As an Emergency Response Specialist, you will be responsible for handling customer inquiries and complaints, categorizing calls according to importance and urgency, and entering data into computer systems.You will also be required to maintain logs and records of calls, activities, and other relevant information, ensure caller...
-
Customer Experience Associate
2 weeks ago
Lahore, Punjab, Pakistan LiveChat World Wide Full timeLiveChat World Wide Job OpportunityWe are seeking a highly skilled and dedicated Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will play a vital role in delivering exceptional customer service and support.About the RoleThis is an exciting opportunity to work with a global leader in the live chat industry. As a...
-
Customer Experience Advocate
6 days ago
Lahore, Punjab, Pakistan Inova Global Full timeAbout the PositionWe are seeking an experienced sales professional to join our team as an Inbound Sales Specialist. As an Inbound Sales Specialist, you will be responsible for providing expert guidance and matching customers' needs with the appropriate services.ResponsibilitiesProvide expert guidance and match customers' needs with the appropriate...
-
Customer Experience Specialist
5 days ago
Lahore, Punjab, Pakistan Transsion Full timeTake your career to new heights as a Customer Experience Specialist at Transsion.About the CompanyWe strive to improve consumer experiences through market and consumer trends analysis and strategic decision-making.Job OverviewThis role involves leading qualitative projects, developing strong understanding of assigned brands/products, and building part-time...
-
Customer Service Representative
1 week ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeJob Description:We are seeking a reliable and skilled Customer Service Representative to act as a communication point for emergency and non-emergency calls. Your primary responsibility will be to receive requests, transmit messages, and track vehicles.The ideal candidate must possess excellent communication skills and the ability to remain calm and composed,...
-
Customer Experience Advocate
1 week ago
Lahore, Punjab, Pakistan EWS Group Full timeAbout Our TeamEWS Group is a dynamic organization that values innovation and customer satisfaction. We are seeking a talented Technical Support Specialist to join our team and contribute to our mission of delivering exceptional customer experiences.As a Technical Support Specialist, you will have the opportunity to work with our cutting-edge solutions,...
-
Dispatcher / Customer Service Executive
4 weeks ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeWe are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...
-
Customer Experience Specialist
4 weeks ago
Lahore, Punjab, Pakistan More Than Accountants Private Limited Full timeAbout Us:We are a dynamic and growing accountancy practice, dedicated to providing exceptional financial services to our clients. With a strong reputation in the industry, we are now looking for an experienced Customer Experience Specialist to manage all client complaints and ensure a high standard of service.Key Responsibilities:Act as the first point of...
-
Customer Experience Resolution Specialist
5 days ago
Lahore, Punjab, Pakistan ibexl Full timeJob OverviewWe are seeking a Customer Experience Resolution Specialist to join our team at ibexl. This role requires the ability to provide satisfactory solutions to diverse customer queries through written communications and a positive attitude.The ideal candidate will be a keyboard whizz with intellect, able to instantly come up with solutions to deliver...
-
Customer Experience Associate
2 weeks ago
Lahore, Punjab, Pakistan Beta Business Direct Full timeWe are looking for a motivated Customer Support Specialist to join our team at Beta Business Direct. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving business growth.Job Description:Responding to customer inquiries via phone and emailSolving complex customer problems efficientlyDeveloping...
-
Sales and Customer Experience Specialist
6 days ago
Lahore, Punjab, Pakistan StrategistIoT Full timeSales OpportunityWe're seeking an experienced sales professional to join our team at StrategistIoT. As a Sales and Customer Experience Specialist, you will be responsible for developing and maintaining strong relationships with existing clients, identifying new business opportunities, and driving sales growth.About the RoleDevelop and execute strategic plans...
-
Customer Experience Manager
2 weeks ago
Lahore, Punjab, Pakistan Stylo Pvt Ltd Full timeJob SummaryThe Loyalty Programs Specialist will be responsible for managing day-to-day operations of loyalty programs, including member communications, rewards fulfillment, and program reporting. This role requires a strong analytical mindset, excellent communication skills, and the ability to work collaboratively with cross-functional teams.Key...