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Senior Technical Support Role

2 weeks ago


Islamabad, Islamabad, Pakistan AKSA-SDS Full time
Senior Technical Support Role

AKSASDS is seeking a senior technical support specialist to join our team. The selected candidate will be responsible for providing high-level technical support to our customers.

Main Responsibilities
  • Technical Support: Provide technical support to customers through various communication channels.
  • Issue Resolution: Diagnose and resolve complex technical issues.
  • Documentation: Maintain accurate and detailed documentation of customer interactions.
Requirements
  • Education: Bachelor's degree in Computer Science or equivalent education in a related discipline.
  • Experience: 1-3 years of relevant experience.

Location: Islamabad (full-time onsite position)