Customer Support Executive

2 weeks ago

Lahore Johar Town, Pakistan Devflovv Full time 840,000 - 1,440,000 per year

We are looking for experienced Call Center Representatives. (Night Shift)

If you have a call center background, a British or American accent, it will be considered a plus (females are encouraged to apply).

Duties and Responsibilities:

  • Making outbound calls and scheduling appointments
  • Efficiently Respondent to customer queries, explaining possible solutions and ensuring customers feel supported and valued
  • Taking ownership of customer issues reported and bringing these to resolution
  • Build sustainable relationships of trust with customers through open and interactive communication
  • Verify and collect accurate information
  • Sending out emails and texts
  • Follow up with clients.
  • Provide accurate, valid, and right methods/tools.
  • Record Keeping Related to calls.

Required skills and qualifications:

  • Exceptional English communication skills, and good written skills.
  • Understanding of company products, services, and policies
  • Proficiency with computers, especially with excel good typing skills
  • Active listener
  • Night Shift (Pick & drop services will be provided by company)
  • Preferably should have 1-2+ years of experience

Job Type: Full-time

Pay: Rs70, Rs120,000.00 per month

Application Question(s):

  • Are you comfortable working in night shift?

Work Location: In person

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