Call Center Team Manager Needed

In this call center team member role, you will play a critical part in delivering exceptional customer experiences by managing large volumes of incoming phone calls and identifying and assessing customers' needs to achieve satisfaction.Your responsibilities will include providing accurate information by using the right methods and tools, keeping records of...

The quality assurance specialist at Voxnet Communications plays a crucial role in evaluating the performance of sales and customer service representatives. This involves monitoring calls to ensure compliance with company and industry standards.Key ResponsibilitiesMonitor and evaluate call center representative performanceEvaluate compliance with company and...

Job Description:The Telephone Support Specialist role involves handling incoming customer calls and providing expert assistance to resolve queries and concerns. This is a dynamic and challenging position that requires excellent communication skills, technical knowledge, and problem-solving abilities.About the Position:In this role, you will work as part of a...

HR Manager For A Call Center Zaka Solutions Pvt Ltd, Pakistan Responsibilities:Assist all hiring and training procedures for new employeesConsult with employers to identify needs and preferred qualificationsInterview applicants about their experience, education and skillsContact references and perform background checksInform applicants about job details such...

Quality Assurance Specialist for Auto Insurance CallsVoxnet Communications is looking for a highly motivated Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a crucial role in ensuring that our auto insurance calls meet the highest standards of quality.Your primary responsibility will be to listen to recordings...

In this role as an Inbound Call Center Agent, you will play a critical part in delivering excellent customer service to our clients. Your primary responsibility will be to receive and respond to incoming calls, resolving customer inquiries and issues promptly.To succeed in this position, you must possess excellent communication skills, both verbal and...

Quality Assurance Specialist - Auto InsuranceVoxnet Communications is a leading provider of call center services, and we are currently seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring that our auto insurance calls meet the highest standards of quality.Your...

Intouch Communications (SMC-PRIVATE) Limited, PakistanResponsibilities:Handle inbound customer calls professionally and efficiently.Provide accurate and timely information, resolving customer queries and concerns.Maintain detailed and accurate records of interactions in our CRM system.Adhere to company policies and procedures to ensure consistent service...

About the JobThis is an exciting opportunity to join our sales team as a Call Center Sales Agent. In this role, you will be responsible for selling products or services to customers, building relationships with potential and existing customers, and achieving sales targets.The successful candidate will have excellent communication skills, both verbal and...

We are seeking motivated and results-oriented Customer Sales Representatives to join our dynamic sales team. As a Customer Sales Representative, you will be responsible for selling products or services to customers, building relationships with potential and existing customers, and achieving sales targets. Excellent communication skills and a passion for...

Job descriptionRole DescriptionThis is a full-time on-site role for a CSR in an Inbound Call Center at a UK Based Taxi/Cab Company located in Rawalpindi. The CSR will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer service experience through effective communication and...

Role Description: The Call Center Customer Experience Coordinator will be responsible for providing exceptional customer service to UK-based customers via phone, email, or chat. This includes handling inbound calls, resolving customer complaints, and processing payments and bookings.You will also be responsible for maintaining accurate records of customer...

Inbound Call AgentPrecious Treasures, PakistanWe need call centre agents for an inbound project. Agents must be experienced and understand the British accent. This is not a home-based job; we need agents in all 3 shifts: morning, evening, and night. The shift will depend on the company's discretion.Hourly based salaryJob SpecificationRequirements:At least 1...

YP2G Pakistan - is currently looking for Call Centre Sales Managers for its outbound Call Centre. The role is a HANDS-on position where sales targets and performance are paramount. The positions are diverse and extremely responsible; your job responsibilities encompass all areas of Call Centre Management – ranging from recruitment, training, and motivation...

Key ResponsibilitiesAs a Multilingual Call Center Agent at Translation Empire PK, you will be responsible for providing exceptional customer support through various communication channels. Your primary objective will be to ensure that our customers receive timely and effective solutions to their queries and concerns.You will be handling a high volume of...

Job OverviewVoxnet Communications seeks a quality assurance specialist to join their team. In this role, you will be responsible for evaluating the performance of sales and customer service representatives through call monitoring.The ideal candidate will have a strong understanding of call center operations and the ability to analyze data to identify trends...

Auto Insurance Quality Assurance RoleWe are seeking a skilled Quality Assurance Specialist to join our team at Voxnet Communications. In this role, you will be responsible for evaluating the quality of auto insurance calls and providing actionable feedback to agents.The successful candidate will have a strong background in call center operations and a proven...

Job SummaryThe Contact Center Excellence Lead will be responsible for analyzing contact center performance, developing strategies to improve quality and efficiency, and collaborating with stakeholders to implement best practices.Key ResponsibilitiesContact Center Analysis: Analyze contact center data to identify trends and areas for improvement, developing...

About the RoleThe HR Manager will be responsible for providing strategic HR support to the contact center team. This includes developing and implementing recruitment strategies, managing the hiring process, and ensuring compliance with relevant laws and regulations.Key Tasks:Develop and implement effective recruitment strategies to attract top talent.Manage...

Job Details:We are seeking a skilled Incoming Call Handler to join our dynamic team and contribute to delivering exceptional customer service. This is an exciting opportunity to develop your skills and experience in a fast-paced call center environment, working with a range of customers and products.About the Position:In this role, you will be responsible...