Cloud Telephony Operations Manager

Job DescriptionAs a Genesys Cloud Engineer, you will be responsible for supporting the operation of our Central Genesys cloud/telephony system. This includes configuring and deploying the Genesys cloud contact center solution, serving as the primary point of contact for daily telephony issues and concerns, and supporting Telephony Operations as Tier-2 and...

At ibex, we are seeking a skilled Senior Genesys Cloud Engineer to join our team of experts in supporting global telephony and contact center operations. As part of the Genesys cloud team, this role will serve as the primary point of contact for all contact center solution requests.About the RoleThis position will be responsible for acting as the Point of...

Key AccountabilitiesAs a Genesys Cloud Engineer, your key accountabilities will include configuring and deploying the Genesys cloud contact center solution, supporting Telephony Operations as Tier-2 and Tier-3, troubleshooting day-to-day operational issues related to Genesys cloud and its integrated platforms, coordinating multiple tasks or problems with...

About the RoleThe ideal candidate will have a strong understanding of telecommunication principles, including VoIP, SIP, and Contact Centers as a Service model. This role requires excellent time management and multi-tasking skills, as well as strong communication abilities and problem-solving skills to diagnose and resolve technical issues related to Genesys...

OverviewWe are seeking a skilled Genesys Cloud Engineer to support the operation of our Central Genesys cloud/telephony system. In this role, you will serve as the primary point of contact for all telephony inquiries or issues.Key ResponsibilitiesConfigure and deploy the Genesys cloud contact center solution.Serve as the primary point of contact for daily...

About ibexibex is a dynamic company that provides innovative solutions for the modern workplace. Our team of experts is dedicated to delivering exceptional results and pushing the boundaries of what is possible in the world of telecommunications and contact center solutions.Job SummaryWe are seeking a highly skilled Genesys Cloud Engineer to join our team....

Job DescriptionWe are seeking an experienced professional to join our team as a Genesys Cloud Engineer. As a key member of our Central Genesys cloud/telephony operations, you will be responsible for supporting contact centers across the globe.Key ResponsibilitiesConfigure, deploy, and maintain the Genesys cloud contact center solution.Provide Tier-2 and...

About the JobThis is an exciting opportunity to join our team as a Genesys Cloud Engineer. As a key member of our Central Genesys cloud/telephony operations, you will be responsible for supporting contact centers across the globe. We are looking for a highly skilled professional with a strong background in telecommunication principles, including VoIP, SIP,...

About UsAt Ibex, we are dedicated to providing exceptional support for our customers. As a Senior Genesys Cloud Engineer, you will play a crucial role in achieving this goal by ensuring the smooth operation of our contact centers worldwide.Key ResponsibilitiesServe as the primary point of contact for daily Genesys cloud issues and concerns.Support Genesys...

As a Senior Genesys Cloud Engineer at ibex, you will play a critical role in ensuring the smooth operation of our global telephony and contact center infrastructure. Key responsibilities include acting as the primary point of contact for all contact center solution requests, supporting Genesys Operations, and performing system administration...

Role SummaryThe Network and Voice Solutions Expert will be responsible for designing, implementing, and maintaining our network infrastructure, as well as providing technical support for IP telephony systems.Main AccountabilitiesNetwork Design and Implementation: Design and implement network configurations, including VLANs, firewalls, and routing...

iBEX is seeking a highly skilled Senior Genesys Cloud Engineer to support our global telephony and contact center operations. As the primary point of contact for all contact center solution requests, this role will require strong technical expertise, excellent communication skills, and the ability to work collaboratively across functional teams.Job...

Asterisk Engineer PositionAbout the Job:Purpose: To hire a seasoned Asterisk Engineer to work on our team. This is an excellent opportunity to contribute your expertise in designing and deploying robust telephony infrastructure solutions using Asterisk Servers.Key Tasks:Implement and maintain Asterisk-based server systems.Develop and configure Clusters,...

Key ResponsibilitiesNetwork ManagementImplement and manage network configurations, including VLANs, firewalls, and routing protocols.Troubleshooting and Issue ResolutionTroubleshoot and resolve network-related issues, including connectivity problems, network security, and performance optimization.Technical Support for IP Telephony SystemsProvide technical...

Position OverviewWe are looking for a highly skilled Senior Genesys Cloud Engineer to support the operation of our contact centers worldwide. The ideal candidate will have a strong background in Genesys Solutions and excellent leadership skills.Key ResponsibilitiesServe as the primary point of contact for daily Genesys cloud issues and concerns.Support...

Key QualificationsTo be successful in this role, you will need to have a strong understanding of telecommunication principles, including VoIP, SIP, and Contact Centers as a Service model. You will also need excellent time management and multitasking skills, effective communication abilities, and problem-solving skills to diagnose and resolve technical issues...

Job SummaryWe are seeking an experienced Senior Genesys Cloud Engineer to join our team. The ideal candidate will have a strong background in Genesys Solutions and excellent analytical skills.Key ResponsibilitiesServe as the primary point of contact for daily Genesys cloud issues and concerns.Support Genesys Operations as Tier-2 and Tier-3, resolving complex...

Imperium Dynamics is seeking an experienced Cloud Architecture and Engineering Manager to lead the design, implementation, and maintenance of our cloud infrastructure. The ideal candidate will have a strong background in cloud architecture, engineering, and operations, as well as excellent leadership and communication skills.Key Responsibilities:Lead the...

As a key member of Imperium Dynamics' IT team, the Enterprise Cloud Solutions Architect will play a crucial role in designing, implementing, and maintaining our cloud infrastructure. The successful candidate will have hands-on experience in Microsoft Azure and a deep understanding of cloud architecture, security, and compliance.Responsibilities:Design and...

Job SummaryWe are looking for a skilled Cloud Engineer to join our team at Qavi Technologies. The successful candidate will design, implement, and maintain scalable and secure cloud infrastructure.Responsibilities:Develop and maintain CI/CD pipelines to ensure the quality and security of our platform.Create policies for compliant and consistent deployment of...