
Customer Service Expert
7 days ago
The Technical Support Specialist is a crucial role within the Operations department, dedicated to providing exceptional customer support and resolving technical issues. This position requires strong communication and problem-solving skills to deliver outstanding results.
Key Responsibilities:- Claim Filing: Assist customers with claim filings, ensuring they receive accurate and efficient resolutions.
- Troubleshooting: Identify and resolve technical issues with customers' products, providing timely and effective solutions.
- Customer Engagement: Engage with customers in a friendly, efficient, and attentive manner, ensuring their queries are resolved promptly.
- Education: O-Levels/Intermediate or above.
- Skills: Excellent English written and verbal communication skills with an IT background.
- Accent: American or neutral accent preferred.
- Software Proficiency: Proficient in MS Office, particularly MS Excel and MS Word.
-
IT Service Delivery Specialist
3 days ago
Islamabad, Islamabad, Pakistan Internetwork Expert Full timeJob OverviewWe are seeking a highly experienced and skilled IT Service Management Consultant to join our team at Internetwork Expert.ResponsibilitiesPolicies and Procedures: Create and maintain IT service management policies and procedures, encompassing incident management, problem management, change management, and service level management.Department...
-
Customer Acquisition Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan Service Square Full timeAt Service Square, we are committed to delivering exceptional customer service and exceeding our customers' expectations. To achieve this goal, we are seeking a highly motivated and experienced sales and marketing professional to join our team.Main ResponsibilitiesDevelop and implement effective marketing strategies to drive sales and revenue growth.Conduct...
-
Service Management Strategist
3 days ago
Islamabad, Islamabad, Pakistan Internetwork Expert Full timeTechnical RequirementsThe ideal candidate should have extensive experience in IT service management, including policy development, team leadership, service delivery, stakeholder engagement, risk management, and performance improvement.Key ResponsibilitiesPolicy Creation: Develop comprehensive IT service management policies and procedures that adhere to...
-
IT Service Management Consultant
3 weeks ago
Islamabad, Islamabad, Pakistan Internetwork Expert Full timeResponsibilitiesCreating and maintaining IT service management policies and procedures, including incident management, problem management, change management, and service level management.Overseeing day-to-day activities of the IT service department, including HR management and arranging for the delivery of IT services.Ensuring timely and effective delivery...
-
Customer Acquisition Expert
4 days ago
Islamabad, Islamabad, Pakistan RAVON Full timeJob Title: Customer Acquisition Expert Ravon is seeking a skilled Customer Acquisition Expert to join our team. In this role, you will be responsible for generating high-quality leads, introducing our products/services, and setting appointments for our sales team. Key Responsibilities:Generate high-quality leads through outbound calls and other outreach...
-
Customer Service Expert
1 week ago
Islamabad, Islamabad, Pakistan WellnessLiving Systems Inc. Full timeAbout UsWellnessLiving Systems Inc. is a software company that prioritizes people and community in everything we do. Our diverse and inclusive culture provides our team members and customers with the support, resources, and tools needed to achieve their goals—professionally and personally.Our Mission:To empower businesses with a value-driven platform that...
-
Technology Operations Manager
3 days ago
Islamabad, Islamabad, Pakistan Internetwork Expert Full timeJob DescriptionThis is an exciting opportunity for a seasoned IT Service Management Consultant to join our team at Internetwork Expert.Main ResponsibilitiesPolicy Development: Design and implement comprehensive IT service management policies and procedures that meet industry standards.Departmental Support: Provide leadership and guidance to the IT service...
-
Customer Support Expert
5 days ago
Islamabad, Islamabad, Pakistan WellnessLiving Systems Inc. Full timeAt WellnessLiving Systems Inc., we're passionate about empowering businesses with a value-driven platform that's reliable, easy to use, and equipped with all the tools and services needed to manage and grow a business. As a Customer Support Expert, you'll be the first point of contact for our customers, driven by a genuine passion for helping others and...
-
Support Services Expert
3 days ago
Islamabad, Islamabad, Pakistan Promise Group Full timeWe are committed to building a talented and diverse team at Promise Group. As a Support Services Expert, you will play a critical role in ensuring our clients receive exceptional technical support services.ResponsibilitiesDevelop and implement processes to improve customer satisfaction.Collaborate with internal teams to ensure seamless service...
-
Customer Service Officer
2 weeks ago
Islamabad, Islamabad, Pakistan Zong CMPAK Full timeCustomer Service Officer Zong CMPAK, Pakistan Responsibilities:Providing customer services to customers by answering their queries, requests, and complaints as defined in the process.Responsible for achieving high customer satisfaction through high-quality service delivery.Ensuring smooth and flawless helpline operations.Taking accurate measures against...
-
Customer Service Specialist
3 weeks ago
Islamabad, Islamabad, Pakistan Focus IT Services Full timeJob Description:Position Overview:We are currently seeking experienced and dynamic Customer Service Specialists (CSRs) to join our team. In this role, you will be the voice and face of the brand, providing and analyzing customer needs in order to provide support. The Customer Service Representative attracts potential customers by answering product and...
-
Customer Services Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan Vantage Digital Full timeAs a customer service specialist, you'll respond to customer inquiries, guide customers through the purchasing process, make product or service recommendations, and resolve complaints or technical concerns.ResponsibilitiesMust be happy and confident in addressing customer concernsInspire confidence in our customersManage incoming customer requests and...
-
Customer Service Representative
2 days ago
Islamabad, Islamabad, Pakistan Ibex Dynamics Full timeCompany OverviewIbex Dynamics Pvt Ltd is a leading e-commerce company, seeking a highly skilled and experienced Customer Service Representative to join our team.Job DescriptionWe are looking for a talented individual to handle inbound chat support for our clients. As a Customer Service Representative, you will be responsible for providing excellent customer...
-
Customer Service Executive
2 weeks ago
Islamabad, Islamabad, Pakistan Rythm LED Bulb Organization Full timeBachelor's degree in Business Administration or relevant field (or equivalent work experience)Job Description: Customer Service ExecutiveResponsibilities:- Provide exceptional customer support by promptly responding to customer inquiries via phone, email, and chat- Assist customers in product selection and provide accurate information regarding pricing,...
-
Customer Service Representative
8 hours ago
Islamabad, Islamabad, Pakistan Vertaz Technologies Full timeWe are hiring a Customer Service Representative to join our team at Vertaz Technologies. In this role, you will be the face of our company, interacting with customers to resolve their queries and concerns in a timely and professional manner.Key Responsibilities:Provide top-notch customer service through phone, email, or chat support.Listen attentively to...
-
Islamabad, Islamabad, Pakistan VisionX Technologies, Inc. Full timeKey Skills and QualificationsBachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).Proven experience as an MS SQL Server Developer, with a strong portfolio showcasing your work on complex reporting queries and data analysis within the customer service or contact center space.Expertise in writing and...
-
Customer Service Representative
1 week ago
Islamabad, Islamabad, Pakistan ibex Full timeJob Title: Customer Support SpecialistAbout the Role:We are seeking a highly skilled and motivated Customer Support Specialist to join our team at ibex. As a Customer Support Specialist, you will be responsible for acting as a liaison between our customers and the respective client.Your Key Responsibilities:You will interact with customers to provide and...
-
Customer Service Executive
4 days ago
Islamabad, Islamabad, Pakistan Interwood Mobel Full timeInterwood is looking for a Customer Service Executive who will be responsible for managing client interactions, ensuring timely and accurate order processing, resolving product or service issues, and maintaining customer satisfaction. The position requires close coordination with internal teams such as production, logistics, sales, and quality assurance to...
-
Customer Service Representative
2 days ago
Islamabad, Islamabad, Pakistan ConnectPro International Full timeAbout the JobWe are looking for a skilled Customer Service Representative to join our customer success team. As a Customer Service Representative, you will be responsible for providing prompt and courteous support to customers via email and online chat platforms.Key Responsibilities:Support Customers: Provide timely and accurate support to customers via...
-
Customer Service Representative
2 days ago
Islamabad, Islamabad, Pakistan ConnectPro International Full timeJob Title: CUSTOMER SERVICE REPRESENTATIVEAbout the Job:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Customer Success Department, you will be responsible for delivering exceptional customer experiences through proactive issue resolution, effective...