
Customer Development Lead
1 day ago
- Drive business growth through strategic planning and execution, focusing on underlying volume/sales growth.
- Enhance competitive visibility in stores by implementing effective retail strategies.
- Coordinate distributor/customer operational plans to ensure seamless execution.
- Negotiate joint business plans with customers to drive mutual benefits.
- Analyze financial data to identify areas for improvement in customer profitability and gross margin.
- Lead an extended team of Field Merchandising Managers (FMMs), focusing on building talent and driving performance.
- Ensure accountability for meeting business Key Performance Indicators (KPIs).
- Bachelor's Degree from a reputable institution.
- 1-4 years of relevant sales experience in the FMCG industry is preferred.
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Customer Care Representative
4 weeks ago
Karachi, Sindh, Pakistan ASK Development Full timePosition: CCR (Customer Care Representative) PremiumBasic Salary: 45K + up to 15k IncentivesRotational Shifts: Morning, evening, and night shifts (Monthly Rotation)Age Limit: 18 to 35Experience: Min 1 to 2 years in call center (Fluency in English)Qualification: Graduate or IntermediateAdditional Benefits:Free Medical InsuranceFree Home Internet...
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Customer Service Lead
6 days ago
Karachi, Sindh, Pakistan Sports Man (Formerly known as English Sports) Full timeJob Title: Online Customer Support ExecutiveWe are seeking a highly skilled and motivated individual to join our team as an Online Customer Support Executive. The successful candidate will be responsible for overseeing the customer service process, resolving customer complaints, creating policies and procedures, planning training and standardization of...
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Customer Journey Lead
2 days ago
Karachi, Sindh, Pakistan HBL Asset Management Limited Full timeJob OverviewWe are seeking an experienced professional to join our team as a Customer Journey Lead. The successful candidate will be responsible for managing the customer life cycle, including product proposition enhancement, customer service management, and backend transaction processing.
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Customer Engagement Lead
2 weeks ago
Karachi, Sindh, Pakistan Enterprise64 Full timeCandidate ProfileWe are seeking a highly motivated Customer Engagement Lead to join our team at Enterprise64. As a key member of our customer-facing team, you will collaborate with stakeholders, product management, and development teams to deliver high-quality projects that meet customer expectations.Your Key ResponsibilitiesEngage with customers to gather...
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Team Lead
4 hours ago
Karachi, Sindh, Pakistan K-Electric Full timeAbout the RoleWe are seeking an experienced Team Lead to join our customer service team. The successful candidate will be responsible for leading a team of call center agents to deliver exceptional customer service.Responsibilities:Lead a team of call center agents to achieve sales and service targets.Develop and implement strategies to improve customer...
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Team Lead
2 weeks ago
Karachi, Sindh, Pakistan Flipdish Full timeFlipdish is an Irish unicorn serving independent restaurants in a world transformed by tech. Our innovative technology and dedicated support enable our customers to thrive on their own terms. As a leader in the industry, we understand the importance of delivering exceptional customer experiences.We're looking for a seasoned leader to join our team and drive...
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Customer Support Team Lead
1 week ago
Karachi, Sindh, Pakistan GE Solutions Full timeAt GE Solutions, we are seeking an experienced Customer Support Team Lead to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer support and managing relationships with customers from the US/UK region.The successful candidate will analyze customer data to improve customer experience, leading to sustainable...
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Customer Service Team Lead
2 weeks ago
Karachi, Sindh, Pakistan Career Consultants Inc Full timeJob Summary:We are seeking a highly skilled Phone Banking Manager to lead our team and drive business growth. The ideal candidate will have 3-5 years of experience in customer service or contact center management, with a proven track record of delivering high-quality results.Key Responsibilities:Develop and implement strategies to improve call center...
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Customer Journey Architect Lead
2 weeks ago
Karachi, Sindh, Pakistan Delivery Hero SE Full timeWe manage performance analysis, optimization, and process design for our customers.Our team leads the design and implementation of best-in-class service functions to address customer pain points across the pre, live, and post-delivery stages.We collaborate closely with cross-functional teams to drive customer touchpoint feedback analysis and recommend...
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International Customer Service Lead
15 hours ago
Karachi, Sindh, Pakistan Facon Pakistan Full timeWe are Facon Pakistan, a leading provider of innovative solutions. We are committed to delivering exceptional customer experiences and building long-lasting relationships with our customers.We are currently seeking a highly motivated and experienced Senior Customer Support Representative to join our team. As a Senior Customer Support Representative, you will...
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Customer Service Operations Lead
4 days ago
Karachi, Sindh, Pakistan hHELIOS Full timeAt hHELIOS, we are seeking a Customer Service Operations Lead to oversee the processing department and enhance current processes.Job ResponsibilitiesDeal directly with customers via phone, email, or face-to-face interactions.Respond promptly and thoroughly to customer inquiries.Resolve customer complaints efficiently.Obtain and evaluate relevant information...
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Customer Service Team Lead
3 days ago
Karachi, Sindh, Pakistan Aga Khan University Full timeAbout the JobWe are seeking a highly skilled and experienced Customer Service Team Lead - Healthcare to join our team at the Aga Khan University Hospital. The successful candidate will be responsible for leading and guiding our customer service team to deliver exceptional patient care and service.Key ResponsibilitiesCoach and develop the skills of our...
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Customer Experience Optimization Lead
15 hours ago
Karachi, Sindh, Pakistan TALENT UNLIMITED Full timeJob DescriptionTalent Unlimited is hiring a Customer Experience Optimization Lead to enhance mobile banking app interfaces for an intuitive user experience.The successful applicant will work closely with digital teams to refine customer journeys, ensure clear and effective messaging across all customer touchpoints, leverage data to improve CX and address...
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Customer Success Manager Lead
7 days ago
Karachi, Sindh, Pakistan 10Pearls, LLC Full timeAbout 10Pearls:We are a digital technology services partner that helps businesses leverage technology as a competitive advantage.Our broad expertise includes product management, user experience/design, cloud architecture, software development, data insights and intelligence, cyber security, emerging tech, and quality assurance.We deliver solutions that...
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Customer Service Team Lead
15 hours ago
Karachi, Sindh, Pakistan Salaf Foods Full timeA strong-willed individual is required to lead our customer service team as a Trainee Call Center Manager. The candidate will initially handle calls and process orders, then develop their own team over time.We are planning an inbound call center focusing on processing food orders. Initially, the candidate will work independently and expand the team up to 10...
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Customer Experience Operations Lead
3 days ago
Karachi, Sindh, Pakistan Daraz Full timeAbout DarazDaraz is a leading e-commerce platform in South Asia, empowering over 100,000 active sellers with world-class marketplace technology. We operate the most efficient logistics and payments infrastructure in our markets.Our vision is to serve 100 million customers and businesses by 2030. We offer a unique opportunity to learn from the best in...
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Customer Service Team Lead
6 days ago
Karachi, Sindh, Pakistan Sabro Full timeAn enthusiastic leader with a strong background in mechanical engineering and air conditioning, possessing excellent project management skills. The ideal candidate will have a deep understanding of split/commercial Air-conditioning systems, tendering, costing, and drawing.Key ResponsibilitiesLead a team of engineers to design and develop high-quality air...
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Karachi, Sindh, Pakistan Sperton Global AS Full timeWhy This Role?Our client is seeking a proactive and detail-oriented professional to join our operations team as the Lead Claims and Customer Success in a full-time onsite role. This role will oversee the end-to-end user experience and claims processes, ensuring exceptional service delivery and operational efficiency. The ideal candidate will have a...
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Commercial Development Lead
3 days ago
Karachi, Sindh, Pakistan Ukaam Full timeSales and Marketing Position:Job DescriptionThe Commercial Development Lead will be responsible for developing and executing sector and client business and marketing plans. This role involves analyzing the customer base to establish a common approach to retention and enhancing regional and operational staff business development capabilities.Develop and lead...
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Business Development Lead
2 weeks ago
Karachi, Sindh, Pakistan ACE Consultants Full timeWe are looking for a Business Development Lead to join our team at ACE Consultants. As a Business Development Lead, you will be responsible for identifying new business opportunities and developing strategies to capture those opportunities. You will work closely with sales teams to identify potential customers and develop relationships with key...