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Inbound Contact Center Representative
10 hours ago
Overview:
Graphic View is a company that values excellent customer service. We are seeking a skilled professional to join our team as a Customer Support Representative. This role involves providing timely and effective support to our customers via phone, email, and live chat.
Key Responsibilities:
- Resolve customer issues and concerns in a professional and courteous manner.
- Communicate effectively with customers to understand their needs and provide solutions.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with the customer service manager to improve customer satisfaction and loyalty.
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