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Customer Support Specialist
2 weeks ago
We are seeking a highly motivated and customer-centric individual to join our team as an Inbound Customer Service Representative at Ibex Dynamics, Pakistan.
The ideal candidate will possess excellent communication skills, be able to handle multiple tasks with ease, and demonstrate a strong ability to work effectively in a team environment.
Key Responsibilities- Respond to customer inquiries via phone and text messages in a professional and courteous manner.
- Provide product information and resolve customer complaints in a timely and efficient manner.
- Work collaboratively with colleagues to achieve sales targets and meet performance expectations.
- Matriculation and intermediate education required.
- Graduates and master's candidates with experience preferred.
- At least 1 year of experience in customer care services or call center environment.
- Excellent linguistic skills with English as the preferred language.
- Strong teamwork ability and good attitude towards coworkers.
