
Outbound Call Center Manager
5 days ago
We are recruiting for an experienced Call Handling and Team Supervision professional to join our team. The successful candidate will have a minimum of 3 years' experience in call centres, holding both advisor and team leader/manager positions. Outbound projects in the UK are mandatory.
Main Responsibilities
- Deliver exceptional customer service and management skills.
- Ensure effective communication and native-level English proficiency.
Requirements
The ideal candidate will have a proven track record of:
- Driving high-performing teams to achieve excellent customer satisfaction ratings.
- Creating and implementing effective training programs to enhance staff skills and knowledge.
- Designing and implementing efficient workflows and processes to optimise call centre operations.
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Call Center IT Support Specialist
3 days ago
Multan, Punjab, Pakistan Hope Solutions Uk Ltd Full timeRequirementsPrevious experience working in a call center environment.We are looking for a skilled Technical Service Delivery Manager to join our team at Hope Solutions Uk Ltd. The successful candidate will have strong technical skills, excellent communication abilities, and a proven track record of success in a similar role. They must be able to effectively...
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Contact Centre Operations Manager
5 days ago
Multan, Punjab, Pakistan Hope Solutions Uk Ltd Full timeJob SummaryWe are looking for an accomplished Outbound Call Center Manager with a minimum of 3 years' experience in call centres, holding both advisor and team leader/manager positions. Outbound projects in the UK are essential.Key TasksProvide exceptional customer service and management skills.Ensure effective communication and native-level English...
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Call Handling and Team Supervision
5 days ago
Multan, Punjab, Pakistan Hope Solutions Uk Ltd Full timeJob DetailsWe are recruiting for an experienced CUSTOMER SERVICE TEAM LEAD to join our team. The successful candidate will have a minimum of 3 years' experience in call centres, holding both advisor and team leader/manager positions. Outbound projects in the UK are mandatory.Main ResponsibilitiesDeliver exceptional customer service and management...
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Customer Support Professional
5 days ago
Multan, Punjab, Pakistan S&N Consulting Group Full timeJob Title: Customer Support ProfessionalWe are seeking a skilled and customer-focused professional to handle outbound and inbound calls with clients in the United States.Key Responsibilities:Provide information or assist with services/products via outbound calls to customers in the U.S.Receive and address customer inquiries professionally and efficiently via...
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Experience Center Coordinator
7 days ago
Multan, Punjab, Pakistan Jazz Full timeExperience Center Coordinator Job DescriptionThe Experience Center Coordinator is responsible for ensuring a seamless customer experience at our experience centers. This role requires a high level of communication and interpersonal skills, as well as a strong understanding of our products and services.Main ResponsibilitiesDevelop a basic understanding of our...
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Client Engagement Specialist
5 days ago
Multan, Punjab, Pakistan S&N Consulting Group Full timeJob DescriptionWe are seeking a highly motivated and customer-focused professional to join our team as a Client Engagement Specialist. In this role, you will be responsible for handling inbound and outbound calls with customers in the United States.Key Responsibilities:Develop and maintain strong relationships with customers through regular...
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Experience Center Coordinator
5 days ago
Multan, Punjab, Pakistan Veon Group Full timeJob Description:">The Commercial Experience Executive is a key member of the commercial experience team, reporting to the Commercial Experience Manager and stationed at an Experience Center.">Responsibilities include welcoming, guiding, and managing walk-in customers from the floor greeting, developing a basic understanding of the CRM system and all linked...
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Technical Service Delivery Manager
3 days ago
Multan, Punjab, Pakistan Hope Solutions Uk Ltd Full timeKey ResponsibilitiesManage recordings of all calls for quality assurance and training purposes.Coordinate with sales managers to identify specific IT needs and requirements for the call center.The ideal candidate will possess strong technical skills, excellent communication abilities, and a proven track record of success in a similar role. They must be able...
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IT Infrastructure Coordinator
3 days ago
Multan, Punjab, Pakistan Hope Solutions Uk Ltd Full timeAbout the RoleHoppe Solutions Uk Ltd is a reputable organization operating multiple call centers across Pakistan. Our headquarters are based in the UK, where we have been providing services to well-known organizations since 2001. We are seeking an experienced IT Infrastructure Coordinator to manage recordings of all calls and coordinate with sales managers...
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Customer Service Team Lead
5 days ago
Multan, Punjab, Pakistan Hope Solutions Uk Ltd Full timeJob DescriptionWe are seeking an accomplished Contact Centre Operations Manager with a minimum of 3 years' experience in call centres, holding both advisor and team leader/manager positions. Outbound projects in the UK are essential.Key ResponsibilitiesExcellent customer service and management skills.Exceptional communication skills and native-level English...
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Human-Centered Design Consultant
5 days ago
Multan, Punjab, Pakistan Sunconnect Full timeDesign Team MemberWe are seeking a talented Human-Centered Design Consultant to join our design team at Sunconnect. As a key contributor, you will be responsible for creating user-centered design solutions for our digital products.Main Responsibilities:User Research and InsightsConduct user research to gain a deep understanding of user behaviors, needs, and...
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Service Delivery Associate
5 days ago
Multan, Punjab, Pakistan S&N Consulting Group Full timeAbout This RoleWe are seeking a highly skilled and motivated individual to join our customer support team as a Help Desk Representative. In this role, you will be responsible for handling inbound and outbound calls with customers in the United States.Key Responsibilities:Respond to customer inquiries in a timely and professional manner.Provide accurate and...
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Technical Support Expert
7 days ago
Multan, Punjab, Pakistan Blue Cascade Pakistan Full timeRole SummaryWe are seeking an experienced Customer Support Specialist to join our team at Blue Cascade Pakistan. The successful candidate will provide exceptional customer support, address technical issues, and ensure customer satisfaction.Key ResponsibilitiesProvide customer support via phone, email, and chatAddress technical issues and resolve customer...
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Operations Manager
5 days ago
Multan, Punjab, Pakistan Descon Full timeWe are looking for an experienced Operations Manager to join our team at Descon. As a key member of our operations team, you will play a crucial role in supporting the Site Manager in achieving project objectives.The successful candidate will be responsible for developing schedules for purchasing bulk materials, consumables, machines, and plants as per...
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District Manager
5 days ago
Multan, Punjab, Pakistan Truck It Full timeOverviewTruck It is committed to delivering exceptional service to our customers and driving success in our district. As a District Manager, you will play a crucial role in achieving this goal by overseeing key operational areas and ensuring the profitability of our company.Job DescriptionThe successful candidate will have expertise in managing sales,...
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Customer Service Associate
7 days ago
Multan, Punjab, Pakistan Blue Cascade Pakistan Full timeCompany OverviewBlue Cascade Pakistan is a leading provider of innovative solutions in the ecommerce, technology, and B2B sectors. With over 800 skilled professionals on board, we offer tailored services to meet the unique needs of our clients.We leverage cutting-edge technology to drive business growth and stay ahead of industry trends through strong...
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Territory Development Manager
4 days ago
Multan, Punjab, Pakistan Aziz Group of Companies Full timeKey Performance Indicators100% collection of territory A/R.Timely reporting to the Sales Manager on daily call plan/report, weekly/monthly business plan, and key job-site/project reports assigned by management.Maintain and develop projects database and achieve penetration targets.The ideal candidate will have excellent time management and coordination...
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Chief Technical Operations Manager
3 days ago
Multan, Punjab, Pakistan Hope Solutions Uk Ltd Full timeJob SummaryWe are seeking a highly skilled Chief Technical Operations Manager to join our team at Hope Solutions Uk Ltd. This role is responsible for managing recordings of all calls for quality assurance and training purposes.The ideal candidate will possess strong technical skills, excellent communication abilities, and a proven track record of success in...
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Business Development Ambassador
5 days ago
Multan, Punjab, Pakistan Veon Group Full timeJob Title: Commercial Experience Executive">This role is responsible for delivering exceptional customer experiences, driving business growth, and contributing to the company's mission to change lives for the better.">The Commercial Experience Executive is a key member of the commercial experience team, reporting to the Commercial Experience Manager and...
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Customer Engagement Specialist
5 days ago
Multan, Punjab, Pakistan Veon Group Full timeRole Overview">This role plays a critical part in delivering exceptional customer experiences and driving business growth. The Commercial Experience Executive reports to the Commercial Experience Manager and is stationed at an Experience Center.">Responsibilities include welcoming, guiding, and managing walk-in customers from the floor greeting, developing a...