Genesys Cloud Support Expert

Job DescriptionThis is an exciting opportunity to join our team as a Genesys Cloud Engineer. We are looking for someone who can provide exceptional support and guidance on Genesys cloud solutions. As a key member of our team, you will be responsible for supporting global telephony & contact center operations across contact centers.Main TasksServe as the...

Overviewibex. is an elite CX outsourcer for the world's startups, scale-ups, and blue-chips. We build powerful customer engagement & insight solutions to help protect client investment, mitigate financial & operational risk, and accelerate ROI.As a Genesys Cloud Engineer, you are responsible for supporting global telephony & contact center operations across...

Overviewibex. is an elite CX outsourcer for the world's startups, scale-ups, and blue-chips. We build powerful customer engagement & insight solutions to help protect client investment, mitigate financial & operational risk, and accelerate ROI.As a Genesys Cloud Engineer, you are responsible for supporting global telephony & contact center operations across...

Job SummaryWe are seeking a skilled Genesys Cloud Engineer to join our team as part of the Genesys cloud team. As a key member, you will be responsible for supporting global telephony & contact center operations across contact centers.Key ResponsibilitiesAct as the point of contact for daily Genesys cloud issues and concerns.Support Genesys Operations as...

The JobWe are seeking a skilled Telecom Engineer to join our Central Genesys cloud team. As a Telecom Engineer at ibex, you will be responsible for supporting global telephony & contact center operations across our centers.Main ResponsibilitiesActing as POC for daily Genesys cloud issues and concerns.Providing Tier-2 and Tier-3 support for Genesys...

Job SummaryWe are seeking a highly skilled Genesys Cloud Engineer to join our team at ibex. The successful candidate will be responsible for supporting global telephony and contact center operations, troubleshooting day-to-day operational issues, and performing telephony, contact center, and other solution administration tasks.The ideal candidate will have...

Position OverviewWe are seeking a highly skilled Genesys Cloud Engineer to join our team. As a key member of our team, you will be responsible for supporting global telephony & contact center operations across contact centers.Main AccountabilitiesAct as the primary point of contact for all contact center solution requests.Provide expert support and guidance...

About the RoleIn this role, you will be responsible for acting as the point of contact for all contact center solution requests, whether they are questions or problems. The role requires administration, troubleshooting, and working on day-to-day operational issues, with close coordination with respective technical teams.Main ResponsibilitiesActionable...

About the RoleThis position is responsible for supporting global telephony & contact center operations across IBEX centers. As part of the Central Genesys cloud team, the engineer's key responsibilities include acting as POC for all contact center solution requests, be it questions or problems.Key ResponsibilitiesSupporting Genesys Operations as Tier-2 and...

About the RoleAs a Genesys Cloud Engineer at ibex, you will play a crucial role in supporting global telephony and contact center operations across our contact centers. As part of our Genesys cloud team, your responsibilities will include acting as the point of contact (POC) for all contact center solution requests, whether they are questions or problems.The...

About UsWe are looking for a highly skilled Cloud Contact Center Engineer to join our team at UNAVAILABLE. In this role, you will be responsible for supporting global telephony and contact center operations across IBEX centers.Job DescriptionThis engineer's responsibilities include:Acting as the point of contact for all contact center solution...

Key ResponsibilitiesActing as POC for daily Genesys cloud issues and concerns.Supporting Genesys Operations as Tier-2 and Tier-3.Troubleshooting day-to-day operational issues with respect to Genesys and its integrated platforms.Coordinating multiple tasks or problems with other teams globally.

Role OverviewThe Global Telephony Operations Manager is a critical role within our team at UNAVAILABLE. As a key member of our Central Genesys cloud team, you will be responsible for supporting global telephony and contact center operations across IBEX centers.Main ResponsibilitiesActing as the point of contact for daily Genesys cloud issues and...

OverviewAs a Telecom Engineer, you are responsible for supporting global telephony & contact center operations across IBEX centers. As part of the Central Genesys cloud team, the engineer's responsibilities include acting as the point of contact for all contact center solution requests, whether they are questions or problems. The role requires...

OverviewAs a Telecom Engineer, you are responsible for supporting global telephony & contact center operations across IBEX centers. As part of the Central Genesys cloud team, the engineer's responsibilities include acting as POC for all contact center solution requests, be it questions or problems. The role requires administration, troubleshooting, and...

Job RequirementsBachelor's degree in IT, CS, or Telecoms is required. Any Genesys Cloud Certification is a plus. Any other knowledge of contact center solutions on cloud is a plus.ResponsibilitiesActing as primary point of contact for daily Genesys cloud issues and concerns.Providing Tier-2 and Tier-3 support for Genesys Operations.Troubleshooting day-to-day...

About the Opportunity:Motive is seeking a highly skilled Cloud Infrastructure Support Engineer to join our team. In this role, you will be responsible for providing expert-level support for our cloud-based infrastructure, including our Salesforce and Enterprise Systems applications.The ideal candidate will possess extensive experience with cloud-based...

OverviewAs a Telecom Engineer at ibex, you will play a crucial role in supporting global telephony & contact center operations across our centers. As part of the Central Genesys cloud team, your responsibilities include acting as POC for all contact center solution requests, be it questions or problems.ResponsibilitiesActing as primary point of contact for...

OverviewThe Telecom Network Specialist plays a pivotal role in supporting global telephony and contact center operations across IBEX centers. As part of the Central Genesys cloud team, this individual is responsible for acting as the point of contact for all contact center solution requests, whether they are questions or problems. The role requires...

Job title:Associate Telecom EngineerLocation: Lahore, PakistanJob Type: Permanent, On SiteResponsibilitiesAssist in the configuration, setup and deployment of Genesys cloud contact center solutionActing as POC for daily telephony issues and concerns.Supporting Telephony Operations as Tier-2 and Tier-3.Troubleshooting day-to-day operational issues with...