![Supreme Protection Ltd.](https://media.trabajo.org/img/noimg.jpg)
Technical Support Experts
3 hours ago
As a Support Executive at Supreme Protection Ltd., you will be responsible for delivering exceptional customer service and support. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a team-oriented environment.
Key Responsibilities:
- Provide top-notch customer service and support via various communication channels.
- Respond promptly and efficiently to customer inquiries and issues.
- Troubleshoot and resolve technical problems related to our services.
- Escalate complex issues to relevant teams or departments for further assistance.
- Document and track customer interactions and issues according to company policies.
- Collect feedback from customers and suggest improvements to our products and services.
- Participate in ongoing training and development to stay informed about new products and services.
- Collaborate with internal teams to ensure a seamless customer experience.
- Strong customer service and technical support skills.
- Excellent English communication and problem-solving abilities.
- Ability to multitask and prioritize effectively.
- Experience with SAP and other software like CRM is advantageous.
- Capacity to work collaboratively in a team-oriented environment.
- Professional growth and development opportunities.
- Collaborative and dynamic work environment.
- Chances for career advancement within the company.
- Annual salary increments.
- Yearly bonuses, meals, trips, and other rewards.
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