Technical Support Experts

3 hours ago


Lahore, Punjab, Pakistan Supreme Protection Ltd. Full time
Customer Support Role

As a Support Executive at Supreme Protection Ltd., you will be responsible for delivering exceptional customer service and support. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a team-oriented environment.

Key Responsibilities:

  • Provide top-notch customer service and support via various communication channels.
  • Respond promptly and efficiently to customer inquiries and issues.
  • Troubleshoot and resolve technical problems related to our services.
  • Escalate complex issues to relevant teams or departments for further assistance.
  • Document and track customer interactions and issues according to company policies.
  • Collect feedback from customers and suggest improvements to our products and services.
  • Participate in ongoing training and development to stay informed about new products and services.
  • Collaborate with internal teams to ensure a seamless customer experience.
Requirements and Qualifications
  • Strong customer service and technical support skills.
  • Excellent English communication and problem-solving abilities.
  • Ability to multitask and prioritize effectively.
  • Experience with SAP and other software like CRM is advantageous.
  • Capacity to work collaboratively in a team-oriented environment.
Perks and Benefits
  • Professional growth and development opportunities.
  • Collaborative and dynamic work environment.
  • Chances for career advancement within the company.
  • Annual salary increments.
  • Yearly bonuses, meals, trips, and other rewards.


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