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Support Specialist Customer Experience
6 hours ago
We are seeking a highly motivated and organized individual to join our team as a Customer Support Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction.
The ideal candidate will have excellent communication skills, both written and verbal, and be able to work in a fast-paced environment. You will be a team player who is passionate about delivering outstanding customer experiences and has a positive attitude.
Key Responsibilities- Provide exceptional customer service via phone, email, and chat.
- Resolve customer complaints and issues efficiently and effectively.
- Respond to customer inquiries and provide accurate information.
- Work collaboratively with internal teams to resolve customer issues.
Requirements
- Bachelor's degree in a relevant field (e.g., business, communications).
- At least 1 year of experience in customer-facing roles.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
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