Call Center Quality Assurance Expert

At Smart Brains Technologies Pvt. Ltd, we are committed to delivering high-quality services to our customers.Job Description:This is an excellent opportunity for a seasoned Call Center Quality Assurance Lead to join our team and contribute to our success.Key Responsibilities:Develop and implement quality assurance processes and procedures to ensure...

We are looking for a highly skilled Call Center Quality Assurance Specialist to join our team. As a key member of our operations department, you will be responsible for ensuring that our customer service team meets the highest standards of quality and performance.The ideal candidate will have a strong understanding of call center operations and quality...

First Call Solutions is seeking a dedicated and results-driven Call Center Professional to join our team. As a key contributor to our customer support team, you will be responsible for managing large volumes of outbound calls and providing timely resolutions to customer inquiries.Key qualifications include:Previous experience in a customer support role,...

Quality Assurance Specialist - Call CenterJob Description – Quality Assurance SpecialistThe Role: Quality Assurance Specialist – Call CenterLocation: Rawalpindi, PakistanThe Team: Spantronics work with multiple USA based clients in the field of Insurance, home improvement and renewal energy. We are a fast-growing organization and expanding our call...

Job Description: We are seeking a highly skilled Quality Assurance Agent to join our team at Microcred. As a key member of our operations team, you will be responsible for ensuring the highest standards of quality in our call center operations.Responsibilities:Monitor call quality and provide feedback to agents.Work closely with the management team to...

Quality Assurance and ComplianceThe Role: Quality Assurance Specialist – Call CenterWe are looking for a dedicated Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our call center operations.Your key responsibilities will include reviewing the quality of work performed by...

National Sales Manager to work for American Call CenterCall Center International, LLC is a successful international telemarketing company that specializes in both inbound and outbound sales and marketing with a direct focus on multilingual telemarketing solutions tailored to client-company needs.OUR PLANS:Create the world's largest Ethnic Inbound Outbound...

Smart Brains Technologies Pvt. Ltd, a leading telecommunications company in Pakistan, is seeking a dedicated individual to fill the role of QA Manager.Responsibilities:Develop and implement quality assurance processes and procedures to ensure adherence to policies and quality standards.Monitor and evaluate inbound and outbound calls to identify areas for...

A Quality Assurance Executive is a professional who is responsible for monitoring, inspecting each and every call in order to meet established quality standards.Traditionally, in order to fulfill these responsibilities, a Quality Assurance Executive would need to be proficient in a number of skills including:ListeningCommunication SkillsStatistical...

We are looking for a skilled Quality Control and Assurance Specialist to join our team at Smart Brains Technologies Pvt. Ltd.About the Job:This role involves developing and implementing quality assurance processes and procedures to ensure that our customers receive high-quality service.Key Responsibilities:Design and implement quality control programs to...

Call Centre Representatives Born Call Center Pvt. Ltd., Pakistan We are searching for professional call centre representatives to work closely with team members to provide customer service at our G-6, Islamabad office.Job Type: Full-timeSalary: Starts From Rs25,000.00 per monthJob SpecificationRequirements:20-40 years old, High school diploma or...

Service Quality Assurance Specialist (QA)We are seeking a highly skilled Quality Assurance professional to play a crucial role in maintaining and improving our service standards.Key Responsibilities:Data Analysis: Analyze data to identify areas for improvement in the sales process.Quality Review: Review chats on different mediums to ensure quality.Call...

Quality Assurance Representative P1 Lead Nerwork, Pakistan Apply only through Mustakbil.com, Pakistan's No. 1 Jobs SiteAre you sharp at listening, have good English comprehension, and are interested to make an exciting career in the ever-growing Call Center industry?We are looking for a talented individual just like you to join us as "Customer Service...

Job DescriptionWe are seeking a skilled Sales Agent to handle customer inquiries and provide expert advice on our insurance products.Prior experience in call centers is a plus but not mandatory.Must be available for night shift.

Position OverviewWe are seeking a diligent and detail-oriented Quality Assurance Executive to join our B2B Sales team.The Quality Assurance Executive will play a critical role in ensuring high-quality performance across multiple channels, including calls, emails, and chats. Initially, the focus will be on Call Evaluations, Email and Chat Evaluations, and...

Quality Assurance and Customer ExperienceWe are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our call center operations and delivering exceptional customer experiences.Your key responsibilities will include reviewing the quality of work performed...

Quality Assurance Specialist Touchstone Communications, Pakistan This is an executive level position. The prospect will be reporting to the Assistant Manager Quality Assurance. The selected candidate will be responsible for the following:Evaluating each and every agent on their assigned project every month by using the standard QA evaluation form.Providing...

Call Center Quality AssuranceWe are seeking a skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our call center operations.Your key responsibilities will include reviewing the quality of work performed by agents, identifying training needs for sales teams, and...

We are seeking an experienced HR professional to join our call center team at Elite Outsourcing. As an HR Business Partner Manager, you will play a critical role in driving business results and enhancing the employee experience.Key Accountabilities:Partner with senior leaders to develop and implement strategic HR initiatives that align with business...

About This OpportunityWe are seeking a highly motivated Call Center Professional to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues, and promoting our insurance products.Key AccountabilitiesAnswer customer calls and respond to inquiries in a professional and courteous manner.Listen actively to customer...