Complaint Resolution Specialist

Job SummaryWe are seeking a skilled Complaints Officer to join our team at Translation Empire PK. As a key member of our customer service department, you will be responsible for ensuring that all complaints are handled efficiently and effectively.Key Responsibilities:Ensure timely acknowledgment of all complaints and provide regular updates to customers...

Position: Manager Complaint Management & AnalyticsDepartment: Customer Experience ManagementLocation: IslamabadReports To: Deputy Director Customer Experience ManagementJob Purpose:Manager Complaint Management & Analytics will be responsible for overseeing high level complaint resolution & satisfaction KPIs along with ensuring customer satisfaction by...

Job DescriptionThe Complaints Officer is responsible for handling customer complaints in a professional and efficient manner. This includes investigating complaints, documenting evidence, and communicating outcomes to customers.Key Responsibilities:Receive and document all customer complaints, ensuring accurate and thorough records are maintained.Conduct...

Job Description: Debt Resolution ManagerAbout the RoleA Debt Resolution Manager plays a pivotal role in resolving outstanding debts by developing and implementing strategic plans. This includes engaging with debtors, negotiating payment terms, and ensuring timely resolution of customer complaints.This position requires strong organizational skills, enabling...

The Claims Resolution Professional at ibex plays a crucial role in providing solutions to technical problems and claim resolutions for customers. This role requires strong communication skills, an IT background, and experience working with international customers.Key Responsibilities:Diagnose technical issues and guide customers through the claim filing...

Role SummaryWe are looking for an Interaction Resolution Expert to join our team. In this role, you will be responsible for resolving customer complaints and concerns in a timely and professional manner. Key responsibilities include responding to customer inquiries, providing accurate information, and collaborating with internal teams to resolve complex...

Job Description:We are seeking a highly skilled Custmer Service Liaison Manager to join our team at Translation Empire.About the Role:Liaising with internal staff, customers, and external partners to investigate and resolve all issues.Ensuring complete information capture, investigation notes, and correct paperwork are documented and maintained.Preparing...

**Job Summary:**We are seeking a highly organized and detail-oriented Complaint Resolution Specialist to join our team at Translation Empire.About the Role:Ensure customer complaints are acknowledged and resolved in a timely and professional manner.Liaise with internal staff, customers, and external partners to investigate and resolve all issues.Maintain...

As a customer service specialist, you'll respond to customer inquiries, guide customers through the purchasing process, make product or service recommendations, and resolve complaints or technical concerns.ResponsibilitiesMust be happy and confident in addressing customer concernsInspire confidence in our customersManage incoming customer requests and...

About the Role:eCommerce expert required to manage multiple platforms, ensuring adherence to policies and regulations.The successful candidate will be responsible for developing and implementing strategies to increase sales while maintaining compliance. Additionally, they will oversee customer support management, refining the process to ensure timely...

The Key Responsibilities of this role include:Responding to customer inquiries via phone, email, and live chat in a timely and professional manner.Assisting customers with product information, pricing, orders, shipping, and returns.Resolving customer complaints and concerns effectively, escalating issues as needed to ensure swift resolution.

As a Customer Service Specialist, you will be responsible for managing large amounts of incoming phone calls and identifying and assessing customers' needs to achieve satisfaction.You will build sustainable relationships and trust with customer accounts through open and interactive communication, providing accurate and complete information by using the right...

The IT Service Delivery Manager at ibex is responsible for delivering exceptional customer experiences and resolving technical issues. This role requires strong leadership skills, excellent communication skills, and experience working with international customers.Key Responsibilities:Lead a team of technical support specialistsDevelop and implement...

Job SummaryAfiniti is looking for a Relationship Development Specialist to develop and maintain strong relationships with clients.Main Responsibilities:Client site issue resolution.Internal team collaboration for issue resolution.Client representation and issue resolution coordination.Requirements:Strong technical skills, especially in SQL.Excellent...

Key Responsibilities:eCommerce platform management, customer support, and reporting.The ideal candidate will develop and implement strategies to improve sales and maintain compliance. They will also oversee customer support management, focusing on effective resolution of customer inquiries and complaints. Furthermore, they will generate and analyze reports...

Job DescriptionWe are looking for an experienced Customer Support Specialist who can provide exceptional customer service and resolve issues efficiently.ResponsibilitiesProvide accurate and timely responses to customer inquiries via chat and call.Identify and resolve customer complaints and issues, offering effective solutions and maintaining a positive...

Join Our Team as a Support Specialist RoleWe are looking for a dedicated and results-driven individual to fill the role of Support Specialist. As a key member of our Customer Success Department, you will play a critical part in providing exceptional customer experiences through prompt issue resolution, effective communication, and proactive...

About the RoleAt Translation Empire PK, we value our customers' satisfaction above all else. As a Complaints Officer, you will play a critical role in maintaining this commitment by ensuring that all complaints are handled promptly and fairly.Key Responsibilities:Act as the primary point of contact for customers who have raised concerns about our...

Job OverviewThe Translation Empire PK is seeking an experienced Complaints Officer to join our team. As a key member of our customer service department, you will be responsible for handling customer complaints and resolving issues in a fair and efficient manner.Key Responsibilities:Act as the primary point of contact for customers who have raised concerns...

Oxbridge Digital is seeking a highly skilled Procurement Executive to join its team. This exciting opportunity allows the successful candidate to utilize their procurement expertise in managing the entire procurement process from estimation to final payment.Key Responsibilities:Obtain quotations from suppliers as per required specifications for purchasing...