Executive Director, Client Relations

4 days ago


Sukkur, Sindh, Pakistan foodpanda Full time

About Us

At foodpanda, we are part of the Delivery Hero Group, a pioneering local delivery platform. Our mission is to deliver an amazing experience – fast, easy, and to your door.

The Opportunity

We have embarked on an inspiring journey to serve 'Meal for Every Table.' This adventure began in our bustling hub of Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more.

Your Role

  • As a Senior Executive, Account Management, you will function as the main contact person for all accounts.
  • You will develop and maintain strong and trustworthy relationships with all assigned accounts.
  • Analysis and identification of upcoming needs and opportunities.
  • Negotiate contracts and close agreements to maximize profits.
  • Responsible for MoM Growth of all assigned accounts.
  • Clearly communicate the progress of Weekly/Monthly/Quarterly initiatives to internal and external stakeholders.
  • Prepare reports on Commercial Metrics, Operational Metrics, Product Mix, Marketing Campaigns etc.
  • Forecast and track assigned account Metrics (e.g. monthly & quarterly sales results and annual forecasts).
  • Design exclusive marketing campaigns, partnerships & co-branding activities.
  • Support cross-functional teams in delivering the strategy by facilitating communication of lessons learned, resolving urgent issues, lining up appropriate group level support and deploying processes & tools.
  • Additional tasks/projects as they arise.

Requirements

  • Bachelor's Degree in Business Administration or relevant field.
  • At least 1+ years of work experience in a similar role.
  • Experience with Microsoft Office, especially Excel, or Google equivalents.


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