
Head of ERP
2 weeks ago
Head of ERP
Location: Karachi or Islamabad
About the Role
We are seeking an experienced
Head of ERP
to lead the strategic planning, execution, and continuous improvement of enterprise resource planning systems across our organization. With a strong focus on
Zoho ERP
, this role will drive digital transformation initiatives to optimize business processes, enhance operational efficiency, and ensure scalable, sustainable ERP solutions aligned with business goals.
Key Responsibilities
Strategy & Leadership
- Define and lead the enterprise ERP vision and roadmap in alignment with business strategy.
- Advise executive leadership on ERP strategy, architecture, and performance.
- Promote adoption of digital tools and process automation, leveraging Zoho ERP.
- Lead cross-functional ERP governance, ensuring clear prioritization and decision-making.
ERP Management & Execution
- Oversee ERP implementation, integration, upgrades, and ongoing support.
- Ensure ERP architecture, data models, and workflows meet business needs.
- Manage vendor relationships, particularly Zoho and implementation partners.
- Establish KPIs to measure ERP effectiveness and value delivery.
Stakeholder Engagement
- Partner with leaders in Finance, HR, Operations, Supply Chain, and other functions to define and deliver ERP solutions.
- Drive change management and user adoption through training and communication.
- Act as a bridge between technical and business teams to ensure alignment.
Team Development & Governance
- Build and lead a high-performing ERP team (internal and vendor-based).
- Enforce compliance, controls, and data governance within ERP systems.
- Maintain risk management, audit readiness, and system documentation.
Ideal Experience
- 15+ years of IT/ERP leadership, with at least 3 years in
Zoho ERP
or comparable cloud ERP. - Proven track record of large-scale ERP implementations or transformations.
- Strong knowledge of Finance, Supply Chain, HRMS, CRM, and other ERP functions.
- Experience managing ERP programs across functions and geographies.
- Vendor management and SaaS/ERP negotiation experience.
Critical Competencies
- Strategic Thinking:
Aligns ERP roadmap with long-term business goals. - Execution:
Delivers outcomes under pressure across complex initiatives. - Collaboration:
Builds trust with C-suite and cross-functional leaders. - Change Leadership:
Guides organizations through digital transformation. - People Leadership:
Develops, mentors, and inspires ERP teams.
Education
- Bachelor's degree in Information Systems, Engineering, Business, or related field (required).
- Master's degree (MBA or MIS) preferred.
- ERP certifications (Zoho, SAP, Oracle, etc.) are a plus.
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