Key Account Manager Sales

3 weeks ago

Islamabad, Islamabad, Pakistan Arwen Tech Full time

Posted on Mar 17, 2025

Title: Key Account Manager Sales

Apply before: Apr 30, 2025

City: Islamabad

Responsibilities

The position is responsible for managing key accounts, maintaining a long-term relationship with accounts, and maximizing sales opportunities within them. Acquiring a thorough understanding of key customer needs and requirements. Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.

Please Note: The above position description contains the main responsibilities and duties of this position. However, in an ever-evolving organization such as Arwen Tech, staff members are expected to show flexibility in their approach to work and be willing to undertake other tasks that are reasonably allocated to them but which are not part of their regular position description. Where any task becomes a regular part of a staff member's responsibilities, the position description should be changed in consultation between the manager, the staff member, and the HR Department. Any one of the three may initiate the consultation.

  • Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition.
  • Acquiring a thorough understanding of key customer needs and requirements.
  • Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
  • Maintain and grow current business in the assigned territory, meeting or exceeding company objectives that are determined on a yearly basis.
  • Negotiate and close commercial agreements with customers as per company guidelines.
  • Achieve assigned sales quotas on a monthly, quarterly, and yearly basis.
  • Train and educate each customer and customer's associates on the entire product line, marketing programs, and advertising programs.
  • Successful bid management and submission.
  • Active participation in sales promotion/marketing activities in the region.
  • Use relationship selling and assist customers in helping to grow their business with Arwen's solutions and services.
  • Solves product problems for customers in an expeditious fashion.
  • Work with Accounts Receivable with any credit issues that may exist.
  • Participate and play an active role in opportunity mapping sessions with vendors.
  • Participate and play an active role in GNG meetings and vendor/product selection for a particular opportunity.
  • Updation of sales CRM records.
Requirements

Weekly reports and quarterly review meetings preparation are routine work; this is to be communicated to higher management, and making an essential data recording system is part of the job.

Knowledge, Skills, Abilities (KSA's) required to successfully perform the job:
  • Knowledge: Must have deep industry knowledge, be motivated, highly structured, and organized.
  • Skills: Familiar with Arwen's portfolio of solutions and products. Well-versed in MS Office. Strong account management and relationship-building skills.
  • Abilities: Reliable, responsible, dependable, and driven to exceed sales plan. Demonstrate reasonable and sound judgment. Ability to manage and deal with decision influencers and makers at customer organizations. Ability to present and win business cases within Arwen's senior and top management executives.
Education, Experience, Licensure, Certification Required For The Position
  • Experience: The minimum educational requirement to be a Key Account Manager is a Bachelor's degree, preferably in Business, Engineering, or any related field, but candidates with an MBA or any advanced degree are preferred. A minimum of at least 5 years of experience in a related field (System Integrator) is required. Candidates with freight or more years of sales in IT (SI) will have an edge. Previous experience in account management or territory sales and display an attitude that is key to success. Experience of managing major national accounts at head office level. Highly self-motivated.
Competencies Required To Successfully Perform The Job
  • Technical Competencies
  • Behavioral/General Competencies
  • Proven experience in sales
  • Team player
  • Sales-related certifications
  • Task-oriented (Focused on Weekly, Monthly, and Annual Targets)
  • Good computer skills (MS Office)
  • Presentable
  • Knowledge of enterprise management
  • Initiative
  • Achievement-oriented
Benefits
  • Excellent Salary
  • Car Allowance
  • Fuel Allowance
  • Internet Allowance
  • Medical Insurance
  • Annual Leaves
  • Provident Fund
  • EOBI
  • Annual Bonus
  • Work From Home
  • Stipend
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