
Guest Service Manager
5 days ago
We are seeking a highly skilled Guest Service Manager to join our team at HR Outsourcing and Consulting.
About the Role- Ensure and provide flawless, upscale, professional and high class guest service experiences through effective communication and relationship building.
- Analyze customer feedback and provide strategic direction to continuously improve overall rating by identifying areas for improvement and implementing changes.
- Respond to guests' needs and anticipate their unstated ones by being proactive and attentive to detail.
- Expect and react promptly to guests' requirements and inquiries by providing timely and accurate information.
- Actively listen and resolve guests' complaints in a fair and respectful manner.
- Oversee and coordinate all arrivals and departures of special guests (VIPs, SAs etc) ensuring seamless execution of events and activities.
- Coordinate and manage communication between guests and staff and follow up to ensure complete service recovery in case of issues.
- Promote all amenities, conveniences and programs offered to enhance guests' experience and increase loyalty.
- Direct, coach and manage guest relations team to ensure all standards and operating procedures are adhered to.
- Appraise team's performance and produce reports to track progress and identify areas for improvement.
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Guest Relation Manager
5 days ago
Lahore, Punjab, Pakistan HR Outsourcing and Consulting Full timeMinimum RequirementsProven working experience as guest relations managerWorking experience in hospitalityAdequate knowledge of personalised services principles and processesExperience with needs assessment techniques, quality standards and satisfaction evaluation techniquesFamiliarity with industry's latest trendsHands on experience with guest relationship...
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Service Excellence Coordinator
5 days ago
Lahore, Punjab, Pakistan HR Outsourcing and Consulting Full timeKey ResponsibilitiesProvide exceptional guest service by responding to guests' needs and anticipating their unstated ones.Develop and implement strategies to improve guest satisfaction and loyalty.Manage guest complaints and issues in a fair and respectful manner.Collaborate with other departments to promote hotel services and amenities.About the CompanyAt...
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Customer Service Operations Manager
2 days ago
Lahore, Punjab, Pakistan TheHiringl Full timeJob Summary:We are seeking a Customer Service Operations Manager with prior Playland experience to oversee daily operations, ensure excellent guest service, and maintain safety standards. The ideal candidate will have experience managing amusement park operations, supervising staff, and ensuring a fun and safe environment for guests.Key Responsibilities:...
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Customer Service Lead
7 days ago
Lahore, Punjab, Pakistan Al Noor Apartment Full timeWe are seeking a Customer Service Lead to join our team at Al Noor Apartment. The successful candidate will be responsible for leading our customer service team and ensuring that our guests receive exceptional service during their stay.ResponsibilitiesTo lead and motivate the customer service team to achieve high standards of customer satisfaction.To develop...
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Hospitality Experience Leader
5 days ago
Lahore, Punjab, Pakistan HR Outsourcing and Consulting Full timeCompany OverviewAt HR Outsourcing and Consulting, we pride ourselves on delivering exceptional guest service experiences that exceed expectations.About the JobProvide personalized and tailored services to meet guests' individual needs and preferences.Develop and implement strategies to improve guest satisfaction and loyalty.Maintain open lines of...
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Customer Relations Specialist
5 days ago
Lahore, Punjab, Pakistan HR Outsourcing and Consulting Full timeAbout the PositionThis is an excellent opportunity to join our dynamic team as a Customer Relations Specialist and contribute to delivering exceptional guest service experiences.Key DutiesDevelop and implement strategies to improve guest satisfaction and loyalty.Train and coach staff to ensure they have the skills and knowledge required to deliver...
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Hospitality Manager
2 days ago
Lahore, Punjab, Pakistan People Full timeAbout the job Hospitality Manager - Our HotelJob Description:The Hospitality Manager will be responsible for managing all aspects of our hotel's operations, ensuring exceptional guest experiences and seamless execution of daily tasks. This leadership role requires a strategic thinker with a passion for hospitality and a proven track record in hotel...
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Property General Manager
2 days ago
Lahore, Punjab, Pakistan People Full timeAbout the role Property General Manager - Our TeamJob Overview:The Property General Manager will be responsible for leading all aspects of our hotel's operations, ensuring exceptional guest experiences and seamless execution of daily tasks. This leadership role requires a strategic thinker with a passion for hospitality and a proven track record in hotel...
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Theme Park Service Supervisor
3 days ago
Lahore, Punjab, Pakistan TheHiringl Full timeAbout the RoleTheHiringl is seeking a highly skilled Customer Operations Supervisor to lead daily operations at Playland.Key Responsibilities:Supervise daily Playland operations, ensuring smooth rides, games, and food service experiences.Monitor guest flow and address any concerns to enhance visitor satisfaction.Ensure compliance with safety regulations and...
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Playland Operational Manager
3 days ago
Lahore, Punjab, Pakistan TheHiringl Full timeJob DescriptionTheHiringl is looking for a skilled Customer Operations Supervisor to manage daily operations at Playland.Key Responsibilities:Supervise daily Playland operations, ensuring excellent guest service and maintaining safety standards.Monitor guest flow and address any concerns to enhance visitor satisfaction.Ensure compliance with safety...
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Facilities Director
7 days ago
Lahore, Punjab, Pakistan Smart Hotel Lahore Full timeAre you a motivated and results-driven professional looking for a new challenge? Do you have experience in managing facilities and leading teams? We are seeking a highly skilled Chief Engineer to join our team at Smart Hotel Lahore.About UsAt Smart Hotel Lahore, we pride ourselves on providing exceptional services to our guests. Our dedicated staff works...
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Customer Operations Supervisor
3 days ago
Lahore, Punjab, Pakistan TheHiringl Full timeJob Summary:We seek a Customer Operations Supervisor (COS) with prior Playland experience to oversee daily operations, ensure excellent guest service, and maintain safety standards. The ideal candidate will have experience managing amusement park operations, supervising staff, and ensuring a fun and safe environment for guests.Key Responsibilities:...
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Hotel Operations Director
2 days ago
Lahore, Punjab, Pakistan People Full timeAbout the position Hotel Operations Director - HospitalityJob Overview:The Hotel Operations Director will be responsible for overseeing all aspects of our hotel's operations, ensuring seamless execution of daily tasks and exceptional guest experiences. This leadership role requires a strategic thinker with a passion for hospitality and a proven track record...
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WhatsApp Channel Manager
6 days ago
Lahore, Punjab, Pakistan Service Absolute Global Full timeWe are looking for a talented WhatsApp Channel Manager to join our marketing team at Service Absolute Global.About the RoleThe successful candidate will be responsible for designing, implementing, and managing effective marketing campaigns on the WhatsApp platform to promote our products and services.Managing and maintaining our WhatsApp channels to ensure...
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Technical Maintenance Manager
7 days ago
Lahore, Punjab, Pakistan JoyLand Pvt. Ltd Full timeThe Technical Maintenance Manager will be responsible for leading our technical maintenance team and ensuring the smooth operation of our equipment. This includes developing and implementing maintenance schedules, monitoring equipment performance, and making recommendations for improvements.Required Skills and QualificationsThe successful candidate will have...
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Executive Leader
2 days ago
Lahore, Punjab, Pakistan People Full timeAbout the role Executive Leader - HospitalityJob Summary:The Executive Leader will oversee all aspects of our hotel's operations, ensuring exceptional standards of service, profitability, and team performance. This leadership position demands a strategic thinker with a passion for hospitality and a proven track record in hotel management.Key...
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Search Engine Optimization Executive
4 days ago
Lahore, Punjab, Pakistan Uni Solar Full timeAbout Uni Solar (Uni Group of Technologies):Uni Solar, a part of Uni Group of Technologies, is a leader in the solar energy industry, committed to providing innovative and sustainable energy solutions. We are looking for a skilled SEO Guest Post Specialist to join our dynamic team and enhance our backlink strategy by acquiring high-quality guest posts and...
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Amusement Park Supervisor
2 days ago
Lahore, Punjab, Pakistan TheHiringl Full timeAbout the RoleThis is an exciting opportunity to join our team as a Customer Service Operations Manager at Playland. As a key member of our operations team, you will be responsible for ensuring excellent guest service and maintaining safety standards.ResponsibilitiesSupervise daily Playland operations, ensuring smooth rides, games, and food service...
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Theme Park Experience Coordinator
2 days ago
Lahore, Punjab, Pakistan TheHiringl Full timeJob OverviewWe are seeking a highly motivated and experienced Customer Service Operations Manager to join our team at Playland. As a key member of our operations team, you will be responsible for ensuring excellent guest service and maintaining safety standards.ResponsibilitiesSupervise daily Playland operations, ensuring smooth rides, games, and food...
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Administrative Support Manager
7 days ago
Lahore, Punjab, Pakistan Inam Ur Rahman & Associates Full timeJob Description:We are seeking an experienced Administrative Support Manager to join our team at Inam Ur Rahman & Associates. The successful candidate will provide administrative support to the Admin Manager and contribute to the overall success of the organization.About Us:Inam Ur Rahman & Associates is a dynamic consulting firm offering marketing,...