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Sales Account Management Professional

2 weeks ago

Dīr District, Khyber Pakhtunkhwa, Pakistan 10 BTI Solutions, Inc. Full time

We are seeking a Sales Account Management Professional to join our team at 10 BTI Solutions, Inc. As a Sales Account Management Professional, you will be responsible for aligning directly with our Sales representatives to provide seamless account support, including RFP responses, media planning, post-sale kick-off, and management of campaign insights & reports.

Your role will also involve serving as the lead contact for all day-to-day client communication, ensuring exceptional service and troubleshooting appropriately in a timely manner. You will lead campaign kick-off meetings, manage launch timelines, and streamline communication on campaign updates, troubleshooting, optimization recommendations, and final campaign review.

We are looking for candidates with prior experience focused on delivering excellent customer service, driving campaign performance, and achieving successful renewal rates. You must be able to demonstrate a strong knowledge of our platform and offerings, as well as the ability to communicate effectively with internal teams across product and operations.

In this role, you will collaborate with our Marketing team to develop custom ideation and marketing solutions, providing specific overviews of client objectives and goals. You will also educate and guide new and existing clients on best practices, onboard new clients, and proactively address areas where improvement is needed.