
SMB Account Manager
2 weeks ago
A successful candidate will be able to drive revenue growth through effective prospecting, lead generation, and conversion strategies.
About UsAt RepairDesk, we believe in empowering businesses to succeed in today's competitive market.
We provide a modern repair shop management software with 40+ powerful integrations and modules, making us a trusted partner for over 3,000 businesses globally.
We're committed to delivering innovative solutions that help businesses save time, manage inventory, and run profitable repair stores.
Your RoleIn this role, you will be responsible for developing and executing sales strategies to drive revenue growth in the SMB segment.
You will be expected to possess excellent interpersonal communication skills, technical comprehension, product expertise, business acumen, and overall industry knowledge.
Your key responsibilities include:
- Developing and maintaining relationships with existing and potential customers
- Conducting needs assessments to identify opportunities for upselling and cross-selling
- Providing customized demonstrations of the RepairDesk's product offering to prospects
- Thoroughly understanding all aspects of the RepairDesk products to explain the technology to all types of users
- Working in partnership with SDRs, CSMs, Support, and other relevant departments to ensure an efficient and enjoyable customer experience.
- Meeting or exceeding sales targets while adhering to CRM practices and maintaining hygiene.
- FOLLOWING THE SALES PROCESS AND ABIDING BY THE RULES OF ENGAGEMENT.
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