Contact Center Staffing Specialist

Job SummaryThe Contact Center Excellence Lead will be responsible for analyzing contact center performance, developing strategies to improve quality and efficiency, and collaborating with stakeholders to implement best practices.Key ResponsibilitiesContact Center Analysis: Analyze contact center data to identify trends and areas for improvement, developing...

Job DescriptionWe are seeking an experienced HR Manager to join our team. The successful candidate will be responsible for assisting with hiring and training procedures, consulting with employers, interviewing applicants, contacting references, and conducting new employee orientations.Main Responsibilities:Assist in the recruitment process, including...

Customer Support SpecialistJob DescriptionWe are seeking a talented individual with excellent communication skills to join our team as a Customer Support Specialist. The successful candidate will be responsible for providing top-notch customer service, responding to client inquiries, and resolving any issues that may arise.The main duties of this role...

Northpacific is a UK-based BPO company seeking an experienced Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer service and meeting sales targets.About the Role:Deliver exceptional customer service through proactive communicationMeet or exceed sales targets while maintaining high call...

Quality Assurance Specialist - Auto InsuranceVoxnet Communications is a leading provider of call center services, and we are currently seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring that our auto insurance calls meet the highest standards of quality.Your...

Job SummaryWe are seeking a highly skilled HR Manager to join our team. The successful candidate will be responsible for assisting with hiring and training procedures, consulting with employers to identify needs and preferred qualifications, interviewing applicants, contacting references, and conducting new employee orientations.Key Responsibilities:Assist...

Job Title: Performance Optimization SpecialistCompany OverviewWe are a leading translation and localization company, dedicated to providing high-quality services to our clients. Our team is passionate about delivering exceptional results, and we are seeking a skilled Performance Optimization Specialist to join us.Job DescriptionContact Center Analysis:...

Quality Assurance Specialist for Auto Insurance CallsVoxnet Communications is looking for a highly motivated Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a crucial role in ensuring that our auto insurance calls meet the highest standards of quality.Your primary responsibility will be to listen to recordings...

Training Specialist - Call Center Business UnitSpan Bpo is a fast-growing BPO that provides multi-channel customer contact management solutions for clients in the US. Span Group is excited to announce openings in our Professional Training & Development Department for our Call Center Business Unit.The Trainer provides training and coaching for newly hired...

Quality Assurance Specialist Voxnet Communications, Pakistan The primary responsibility of the call center Quality Assurance Representative is to measure and evaluate the performance of the sales and customer service representatives who come in direct contact with the company's consumer base. The quality assurance representative must ensure compliance with...

At smileline dental clinic and implant center, we are seeking a highly skilled Dental Care Specialist to join our team as an Associate Dentist. The ideal candidate will be responsible for performing various dental procedures, examining patients, diagnosing dental conditions, and developing effective treatment plans.Role ResponsibilitiesPerforming dental...

Customer Service Training SpecialistWe are seeking a Customer Service Training Specialist to join our team. As a Customer Service Training Specialist, you will play a critical role in ensuring our Customer Service Representatives have the skills and knowledge required to deliver exceptional customer experiences.The ideal candidate will have experience in...

The quality assurance specialist at Voxnet Communications plays a crucial role in evaluating the performance of sales and customer service representatives. This involves monitoring calls to ensure compliance with company and industry standards.Key ResponsibilitiesMonitor and evaluate call center representative performanceEvaluate compliance with company and...

About the RoleThe HR Manager will be responsible for providing strategic HR support to the contact center team. This includes developing and implementing recruitment strategies, managing the hiring process, and ensuring compliance with relevant laws and regulations.Key Tasks:Develop and implement effective recruitment strategies to attract top talent.Manage...

HR Manager For A Call Center Zaka Solutions Pvt Ltd, Pakistan Responsibilities:Assist all hiring and training procedures for new employeesConsult with employers to identify needs and preferred qualificationsInterview applicants about their experience, education and skillsContact references and perform background checksInform applicants about job details such...

Job Description:The Telephone Support Specialist role involves handling incoming customer calls and providing expert assistance to resolve queries and concerns. This is a dynamic and challenging position that requires excellent communication skills, technical knowledge, and problem-solving abilities.About the Position:In this role, you will work as part of a...

Company OverviewTranslation Empire PK is a leading translation services provider dedicated to delivering high-quality solutions to clients worldwide. We are committed to fostering a positive work environment, promoting diversity, and encouraging continuous learning and growth.Job SummaryWe are seeking an experienced HR Manager to join our dynamic team. The...

Service Quality Assurance ManagerJob OverviewWe are looking for a Service Quality Assurance Manager to lead our contact center team, responsible for ensuring exceptional customer experience through ongoing quality evaluation and process improvement. If you are a motivated and results-driven professional with a passion for delivering outstanding service, we...

About the RoleWe are seeking an Operational Improvement Analyst to join our team, responsible for analyzing contact center performance and identifying opportunities for improvement. The successful candidate will possess excellent analytical skills, ability to communicate complex ideas effectively, and a passion for driving operational...

Job OverviewVoxnet Communications seeks a quality assurance specialist to join their team. In this role, you will be responsible for evaluating the performance of sales and customer service representatives through call monitoring.The ideal candidate will have a strong understanding of call center operations and the ability to analyze data to identify trends...