Call Quality Specialist

Quality Assurance and ComplianceThe Role: Quality Assurance Specialist – Call CenterWe are looking for a dedicated Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our call center operations.Your key responsibilities will include reviewing the quality of work performed by...

Quality Assurance Specialist - Call CenterJob Description – Quality Assurance SpecialistThe Role: Quality Assurance Specialist – Call CenterWe are seeking a skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a vital role in ensuring the quality of our call center operations.Your responsibilities will...

We are looking for a highly skilled Call Center Quality Assurance Specialist to join our team. As a key member of our operations department, you will be responsible for ensuring that our customer service team meets the highest standards of quality and performance.The ideal candidate will have a strong understanding of call center operations and quality...

At Smart Brains Technologies Pvt. Ltd, we are committed to delivering high-quality services to our customers.Job Description:This is an excellent opportunity for a seasoned Call Center Quality Assurance Lead to join our team and contribute to our success.Key Responsibilities:Develop and implement quality assurance processes and procedures to ensure...

Quality Assurance Specialist - Call CenterJob Description – Quality Assurance SpecialistThe Role: Quality Assurance Specialist – Call CenterLocation: Rawalpindi, PakistanThe Team: Spantronics work with multiple USA based clients in the field of Insurance, home improvement and renewal energy. We are a fast-growing organization and expanding our call...

Are you a skilled communicator with a passion for delivering exceptional customer service?We are seeking Inbound Call Specialists to join our team in handling customer inquiries and providing top-notch support.As an Inbound Call Specialist, you will be responsible for responding to customer inquiries, resolving issues, and providing exceptional service to...

First Call Solutions is seeking a skilled Phone Support Specialist to join our team. As a key contributor to our customer support team, you will be responsible for managing large volumes of inbound and outbound calls and providing timely resolutions to customer inquiries.Key qualifications include:Previous experience in a customer support role, preferably in...

Graduate Degree (Master/PhD) in English Literature/Applied Linguistics, Educational Linguistics, Psychology, IELTS/PTE/TOEFL with a focus on language proficiency assessment/testing and research.UK's leading translation and interpretation company TRANSLATION EMPIRE is looking for an experienced Call Quality Agent with exceptional communication skills in...

A Quality Assurance Executive is a professional who is responsible for monitoring, inspecting each and every call in order to meet established quality standards.Traditionally, in order to fulfill these responsibilities, a Quality Assurance Executive would need to be proficient in a number of skills including:ListeningCommunication SkillsStatistical...

Job DescriptioniGate is seeking a highly skilled Quality Assurance Specialist to join our team. The ideal candidate will have experience in B2B sales environments and proven quality assurance skills.In this role, you will be responsible for ensuring high-quality performance across multiple channels, including calls, emails, and chats. Your key...

We are seeking a detail-oriented and diligent professional to join our team as a Quality Assurance Specialist. The successful candidate will play a critical role in ensuring high-quality performance across multiple channels, including calls, emails, and chats.Key Responsibilities:Evaluate and assess B2B sales calls for quality, accuracy, and adherence to...

We are seeking a Client Acquisition Specialist to join our team at Quality Rapid Services.Job OverviewThe ideal candidate will have a strong background in sales and customer service, with a proven ability to establish strong relationships with clients.The key responsibilities of this role include generating new sales opportunities, contacting prospective...

HR Recruiter for Call CenterObligationsHire for call center quality operatorsManage personnelJob SpecificationResponsible, polite, patient, and punctual.Ability to communicate and be understood.Fast computer typist.Advanced user of office package.Ability to negotiate.Location: Telecommunications - London, United Kingdom#J-18808-Ljbffr

Are you an outgoing and communicative individual looking for a new challenge? We are currently recruiting Incoming Calls Specialists for our USA-based campaign.About the Role:Handle incoming calls from customersAddress customer inquiries and resolve issuesIf you have a passion for helping others and possess excellent communication and listening skills, we...

Job ResponsibilitiesThe successful candidate will be responsible for:Conducting training sessions for teachers and principals on various topics.Evaluating the effectiveness of training programs.Preparing reports on training activities and their impact.Developing training manuals and other educational materials.Analyzing the need for training requests from...

We are looking for a skilled Quality Control and Assurance Specialist to join our team at Smart Brains Technologies Pvt. Ltd.About the Job:This role involves developing and implementing quality assurance processes and procedures to ensure that our customers receive high-quality service.Key Responsibilities:Design and implement quality control programs to...

Quality Assurance Specialist Allainet Private Limited, Pakistan We have an immediate opportunity for a Quality Assurance Specialist with extensive experience in support of the full software development to release lifecycle. Excellent background in quality assurance and business analysis is imperative.The purpose of this position is to provide advanced level...

Call Center Quality AssuranceWe are seeking a skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our call center operations.Your key responsibilities will include reviewing the quality of work performed by agents, identifying training needs for sales teams, and...

Job Overview: Microcred is seeking a skilled Quality Assurance Agent to ensure the highest standards of quality in our operations.Responsibilities:Conduct thorough call quality monitoring and adhere to established guidelines.Able to work independently or as part of a team, executing tasks and targets assigned by management.Prepare detailed analysis reports...

Quality Assurance Specialist Touchstone Communications, Pakistan This is an executive level position. The prospect will be reporting to the Assistant Manager Quality Assurance. The selected candidate will be responsible for the following:Evaluating each and every agent on their assigned project every month by using the standard QA evaluation form.Providing...