Senior Customer Service Operations Manager

We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...

Job Description:We are seeking a reliable and skilled Customer Service Representative to act as a communication point for emergency and non-emergency calls. Your primary responsibility will be to receive requests, transmit messages, and track vehicles.The ideal candidate must possess excellent communication skills and the ability to remain calm and composed,...

About the Role:We are looking for an experienced Customer Service Operations Manager to oversee our night-shift International Outbound Campaign call center operations. The ideal candidate will be responsible for managing a team of call center representatives, ensuring exceptional customer service, and meeting performance metrics. This role requires strong...

Job OverviewWe are seeking a highly skilled and proactive Customer Service Operations Manager to lead and grow our customer service operations. The ideal candidate will maintain high-quality service standards, manage day-to-day activities, and achieve targets with the team.Main ResponsibilitiesOperational Leadership: Manage daily customer service activities,...

Job Summary:We are seeking an experienced and motivated leader to oversee our night-shift International Outbound Campaign call center operations. The ideal candidate will be responsible for managing a team of representatives, ensuring exceptional customer service, and meeting performance metrics.This role requires strong leadership skills, excellent...

Job Summary:We are seeking a Customer Service Operations Manager with prior Playland experience to oversee daily operations, ensure excellent guest service, and maintain safety standards. The ideal candidate will have experience managing amusement park operations, supervising staff, and ensuring a fun and safe environment for guests.Key Responsibilities:...

Job SummaryWe are looking for a highly skilled Customer Service and Operations Coordinator to manage front desk operations, including visitor greetings, call handling, and meeting scheduling. This individual will also resolve operational issues related to sales, logistics, and discounts.This position requires strong organizational abilities, effective...

Job OverviewThe Senior Manager of Takaful Operations will be responsible for leading and managing a team of Takaful Operations staff. The ideal candidate will have strong leadership, communication, and problem-solving skills, as well as knowledge of insurance operations and regulations.Key ResponsibilitiesManage and lead a team of Takaful Operations...

Key ResponsibilitiesTeam Leadership: Manage and motivate a team of customer service representatives to ensure high-quality service delivery.Call Center Operations: Oversee the day-to-day activities of the call center, including staffing, scheduling, and training.Customer Service: Provide excellent customer service through effective communication,...

The First Law is a leader in providing seamless telecommunication, BPO, and call center solutions. We aim to connect businesses and enhance customer experiences. Our services are designed to facilitate effective communication and operational efficiency for our diverse clientele.Role DescriptionThis is a full-time on-site role for a Customer Service Executive...

We are seeking a dynamic and customer-focused leader to join M&S Ventures as a Customer Service Director. In this role, you will oversee the customer response team and ensure timely and accurate handling of inquiries, complaints, and service requests.The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track...

Direct message the job poster from MARG101Project Manager @Marg101 || Customer Service Management || Operations || Compliance || KYCCompany DescriptionMarg101 is a platform that generates practical solutions for business problems. We offer a tailored, ready-to-go digital strategy for your business that you can follow to increase revenue and connections.Role...

Customer Service Manager Futuro Digital Pvt. Ltd., Pakistan Customer Service Manager Job DescriptionJob SummaryWe are looking for an experienced Customer Service Manager with 5+ years' experience, who has worked within an established Customer Support/Service environment and has client and customer facing experience. You will be the key liaison to our UK...

The ideal candidate for this Senior Customer Experience Manager position at Devsinc possesses strong leadership skills, excellent communication abilities, and a deep understanding of customer needs.Main Objectives:Manage and develop the customer support team to deliver top-notch service and exceed client expectationsCollaborate with cross-functional teams to...

Job DescriptionWe are seeking an experienced Senior Customer Service Director to lead our customer service team at Next Age Technologies (Pvt) Ltd. The ideal candidate will have a strong background in contact management and excellent leadership skills.Duties and ResponsibilitiesForecast call volumes and adjust staffing levels accordinglyMaintain the call...

Devsinc is a dynamic startup that seeks an accomplished Senior Customer Experience Manager to spearhead our customer support team. This individual will be responsible for developing and implementing strategies to deliver exceptional customer service, while fostering a culture of excellence within the organization.Responsibilities:Leverage expertise in team...

Job OverviewPak Elektron Limited (PEL) is the pioneer manufacturer of electrical goods in Pakistan, with a rich history dating back to 1956.We are seeking an exceptional Service Operations Manager to join our team. The successful candidate will be responsible for ensuring the highest level of quality service to our customers, reducing repeat repairs and...

The ideal candidate should hold a Bachelor/Master's degree preferably in Computer Sciences. Have a minimum of 4-5 years of experience in Customer Services, preferably in a technical environment. Experience in IT Service Management will be preferred.Should have experience in technical project management and hands-on experience with network, systems,...

How to SucceedTo succeed in this role, you should have:Excellent problem-solving skills with a customer-centric approach.Strong communication and interpersonal skills.Ability to multitask and handle high-pressure situations.1-3 years of experience in customer service, service operations, or a similar role.In this role, you will be responsible for ensuring...

Joblogic Service Management Software is a leading industry in service management software, providing field service businesses across the world with an all-in-one management solution SaaS / CRM. Our product delivers world-class software to aid in streamlining operations, increasing profitability, ensuring compliance and achieving rapid growth for all field...