Head of Client Engagement and Retention

3 days ago


Karachi, Sindh, Pakistan Herbion Pakistan Limited Full time
About the Role

The Head of Client Engagement and Retention position at Herbion Pakistan Limited is designed to drive business growth through effective client engagement and retention strategies. As a senior member of our team, you will play a critical role in developing and executing plans to grow revenue and expand our client base.

Key responsibilities include building relationships with new clients, meeting potential clients through networking, and managing existing client relationships to increase their current spend. You will also work closely with internal stakeholders to develop proposals that meet client needs and negotiate commercial agreements.

Your success will be measured by your ability to drive business growth, improve client satisfaction, and maintain a strong reputation in the industry.

Key Responsibilities
  1. Build and maintain strong relationships with clients and internal stakeholders.
  2. Develop and execute strategies to grow revenue and expand the client base.
  3. Negotiate commercial agreements and manage client expectations.
  4. Work closely with concerned departments to develop proposals that meet client needs.


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