Current jobs related to Complaints Resolution Specialist - Rawalpindi Cantonment - Translation Empire PK

  • Complaint Resolution Coordinator

    4 days ago

    Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

    We are looking for a skilled Complaint Resolution Coordinator to join our team at Translation Empire PK. In this role, you will be responsible for handling all aspects of complaints from initial acknowledgement to resolution.Responsibilities:Manage all complaints received by the company.Collaborate with internal teams to resolve complaints efficiently.Ensure...

  • Complaints Resolution Specialist

    1 week ago

    Rawalpindi Cantonment, Pakistan Translation Empire Full time

    Job Summary:We are seeking a skilled Complaints Officer to join our team at Translation Empire. The successful candidate will be responsible for ensuring that customer complaints are handled efficiently and effectively.Main Responsibilities:Acknowledge and Respond: Ensure all customer complaints are acknowledged and customers are kept informed throughout the...

  • Complaints Resolution Specialist

    6 days ago

    Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

    Job DescriptionThe Complaints Manager is responsible for leading a team of complaint handlers to ensure that customer complaints are addressed in a timely and effective manner. This involves reviewing ongoing cases, providing guidance on process improvements, and analyzing data to identify trends and areas for improvement.The ideal candidate will have 2...

  • Complaints Resolution Specialist

    3 days ago

    Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

    Job DescriptionThis is a key leadership role within Translation Empire PK, responsible for overseeing the complaint handling process to ensure high-quality customer service. The Complaints Manager will lead a team in reviewing ongoing cases, providing advice on process improvements, and maintaining data to generate insightful reports.Key ResponsibilitiesCase...

  • Dispute Resolutions Expert

    1 week ago

    Rawalpindi Cantonment, Pakistan Translation Empire Full time

    Job Description:We are seeking a highly skilled and experienced Complaints Officer to join our team at Translation Empire. The successful candidate will be responsible for handling all aspects of the complaint process, from acknowledgement to resolution.Main Responsibilities:Complaint Handling: Handle all new incoming complaints in a timely and professional...

  • Dispute Resolution and Customer Care Professional

    4 days ago

    Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

    We are seeking a talented Dispute Resolution and Customer Care Professional to join our team at Translation Empire PK. In this role, you will be responsible for resolving customer disputes and providing exceptional customer service.Key Responsibilities:Handle all customer inquiries and complaints.Investigate disputes and provide resolutions in a fair and...

  • Insurance Claim Resolution Specialist

    1 week ago

    Rawalpindi Cantonment, Pakistan PMTAC Private Limited Full time

    Job Summary:">We are seeking a highly skilled Insurance Claim Resolution Specialist to manage and resolve Out-of-Network claims after initial submission.">The ideal candidate will have a strong focus on claim follow-up, denial management, and efficient resolution of OON claims, while staying informed on new payers and policies.">Key...

  • Dispute Resolution Manager

    3 days ago

    Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

    Job SummaryThis mid-senior level position is responsible for managing the complaint handling process, leading a team, and driving process improvements to ensure high-quality customer service.Key ResponsibilitiesComplaint Handling: Lead the team in reviewing and resolving complaints, providing advice on process improvements, and maintaining accurate...

  • Executive for Insurance Claim Resolution

    1 week ago

    Rawalpindi Cantonment, Pakistan PMTAC Private Limited Full time

    PMTAC Private Limited is seeking an experienced Bills Management Specialist to join our team. As an Executive for Insurance Claim Resolution, you will be responsible for managing and resolving complex Out-of-Network claims.The ideal candidate will have a strong focus on claim follow-up, denial management, and efficient resolution of OON claims. Key...

  • Quality Assurance Coordinator

    6 days ago

    Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

    Role OverviewWe are seeking a highly skilled and experienced Complaints Manager to join our team at Translation Empire PK. In this role, you will be responsible for leading a team of complaint handlers, analyzing data to identify trends and areas for improvement, and developing strategies to minimize complaint handling time.The successful candidate will have...

  • Sales and Support Expert

    3 days ago

    Rawalpindi Cantonment, Pakistan Practice Perfect: Solutions and Services Full time

    Job Title: Night Shift Customer Engagement SpecialistPractice Perfect Solutions and Services seeks highly motivated and customer-focused individuals to join our team as Night Shift Customer Engagement Specialists.Job Summary:This role involves interacting with customers during evening hours to resolve their inquiries and provide excellent service.Key...

  • Customer Advocacy Manager

    1 week ago

    Rawalpindi Cantonment, Pakistan Translation Empire Full time

    About the Role:The Complaints Officer will play a crucial role in ensuring that customer complaints are handled professionally and efficiently. The successful candidate will be responsible for handling all aspects of the complaint process, from acknowledgement to resolution.Main Responsibilities:Initial Response: Acknowledge and respond to all customer...

  • Customer Service Specialist

    4 days ago

    Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

    At Translation Empire PK, we are seeking a highly skilled and organized Customer Service Specialist to join our team. As a key member of our customer-facing department, you will be responsible for ensuring that all complaints are acknowledged and addressed in a timely and professional manner.Key Responsibilities:Handle all new incoming complaints via phone,...

  • Night Shift Customer Engagement Specialist

    3 days ago

    Rawalpindi Cantonment, Pakistan Practice Perfect: Solutions and Services Full time

    About Practice Perfect Solutions and ServicesWe are a leading organization in the BPO industry, dedicated to delivering exceptional solutions to clients worldwide.Job Title: Sales and Support ExpertJob Summary:This role involves interacting with customers to understand their needs and provide tailored solutions to meet those requirements.Key...

  • Call Center Agent Position

    3 days ago

    Rawalpindi Cantonment, Pakistan Practice Perfect: Solutions and Services Full time

    About the JobPractice Perfect Solutions and Services is looking for skilled professionals to fill the position of Sales and Support Experts.Job Summary:This role involves handling customer inquiries and resolving their issues through various channels.Key Responsibilities:Respond to customer queries via phone, email, or chat platforms.Analyze customer...

  • IT Support Specialist

    13 hours ago

    Rawalpindi Cantonment, Pakistan Riphah University Full time

    Job Summary: We are seeking a highly skilled IT Support Specialist to join our team at Riphah University. The successful candidate will be responsible for providing first-line systems support, documenting customer inquiries, and troubleshooting technical issues.About the Role: As an IT Support Specialist, you will be the primary point of contact for...

  • Customer Sales Specialist

    2 weeks ago

    Rawalpindi Cantonment, Pakistan Medsnexus Full time

    Job descriptionMeds Nexus is looking for a Client Relation Specialist. An individual should be proficient in English communication (verbal and written) skills for our Pre-Sales department. This is a salary + commission-based role.Responsibilities:Answering inbound & outbound sales calls, emails, and text messages.Scheduling Meetings (Zoom, Google Meet, MS...

  • Resource Management Specialist

    4 days ago

    Rawalpindi Cantonment, Pakistan Quattris IT Services Full time

    Quattris IT Services is a leading provider of IT services, and we are currently seeking a Resource Management Specialist to join our team. In this role, you will play a critical part in ensuring the effective management of resources to meet Service Level Agreements (SLAs).Your primary responsibilities will include coordinating with resources, ensuring that...

  • Vision Care Specialist

    7 hours ago

    Rawalpindi Cantonment, Pakistan Meds Nexus Pvt. Ltd. Full time

    Job Overview:Meds Nexus Pvt. Ltd., a renowned company in the USA, is seeking a highly skilled Sr. A/R Specialist to join its Rawalpindi office. As a key member of our team, you will be responsible for managing insurance verifications, authorizations, and account payments.Main Responsibilities:• Prepare and submit vision claims daily to various insurance...

  • Territory Sales Manager

    3 weeks ago

    Rawalpindi Cantonment, Pakistan Amana Appliances (Pvt) Ltd. Full time

    Sell the company's products and services and secure orders from existing and prospective customers.Establish, develop, and maintain business relationships with current and prospective customers in the assigned territory/market segment to generate new business for the organization's products/services. Salary will be Rs. 50,000 (Basic: Rs. 30,000, Fuel Rs....

Complaints Resolution Specialist

2 weeks ago

Rawalpindi Cantonment, Pakistan Translation Empire PK Full time
Job Overview

At Translation Empire PK, we are looking for a Complaints Resolution Specialist who can effectively handle customer complaints and provide excellent customer service.

Responsibilities
  1. Manage customer complaints, escalating complex issues to senior staff if necessary.
  2. Investigate complaints, gathering information and resolving issues promptly.
  3. Liaise with internal teams and external partners to ensure smooth resolution of complaints.
  4. Document and maintain accurate records of complaint investigations and resolutions.
Requirements
  • Proven experience in handling customer complaints and providing excellent customer service.
  • Strong communication and interpersonal skills to build relationships with customers and colleagues.
  • Ability to work under pressure and meet deadlines.
  • Knowledge of company policies and procedures related to complaint handling.
Work Arrangements

This role requires working in an office environment from 10am-7pm in DHA Sector F Rwp.

Benefits

This position offers a market-competitive salary.