Complaints Manager

Key Responsibilities:Reviewing and overlooking ongoing cases with your team, advising on ways to improve the service and streamline current processes.Maintaining data and generating reports on trends.Working to and achieving SLAs and KPIs in line with the specific customer contract.Root cause and trend analysis to reduce complaints by identifying key areas...

Key Responsibilities:Ensuring complaints are acknowledged and ensuring customers are kept informed throughout the complaint process.Handling all new incoming complaints.Liaise with the Complaints Manager to update and manage complaints processes and procedures.Ensuring complete information capture, investigation notes, and correct paperwork are documented...

Key Responsibilities:Ensuring complaints are acknowledged and ensuring customers are kept informed throughout the complaint process.Handling all new incoming complaints.Liaise with the Complaints Manager to update and manage complaints processes and procedures.Ensuring complete information capture, investigation notes, and correct paperwork are documented...

Job Summary:We are seeking a skilled Complaints Officer to join our team at Translation Empire. The successful candidate will be responsible for ensuring that customer complaints are handled efficiently and effectively.Main Responsibilities:Acknowledge and Respond: Ensure all customer complaints are acknowledged and customers are kept informed throughout the...

Job DescriptionThe Complaints Manager is responsible for leading a team of complaint handlers to ensure that customer complaints are addressed in a timely and effective manner. This involves reviewing ongoing cases, providing guidance on process improvements, and analyzing data to identify trends and areas for improvement.The ideal candidate will have 2...

We are looking for a skilled Complaint Resolution Coordinator to join our team at Translation Empire PK. In this role, you will be responsible for handling all aspects of complaints from initial acknowledgement to resolution.Responsibilities:Manage all complaints received by the company.Collaborate with internal teams to resolve complaints efficiently.Ensure...

Job DescriptionThis is a key leadership role within Translation Empire PK, responsible for overseeing the complaint handling process to ensure high-quality customer service. The Complaints Manager will lead a team in reviewing ongoing cases, providing advice on process improvements, and maintaining data to generate insightful reports.Key ResponsibilitiesCase...

About the Role:The Complaints Officer will play a crucial role in ensuring that customer complaints are handled professionally and efficiently. The successful candidate will be responsible for handling all aspects of the complaint process, from acknowledgement to resolution.Main Responsibilities:Initial Response: Acknowledge and respond to all customer...

About the RoleThis is an exciting opportunity to join Translation Empire PK as a Complaints Manager, where you will lead a team of complaint handlers and drive service excellence. As a key member of our team, you will be responsible for addressing customer complaints in a timely and effective manner, analyzing data to identify trends and areas for...

Job SummaryThis mid-senior level position is responsible for managing the complaint handling process, leading a team, and driving process improvements to ensure high-quality customer service.Key ResponsibilitiesComplaint Handling: Lead the team in reviewing and resolving complaints, providing advice on process improvements, and maintaining accurate...

Job SummaryWe are seeking a highly motivated and experienced Complaints Manager to join our team at Translation Empire PK. As a key member of our team, you will be responsible for leading a team of complaint handlers, analyzing data to identify trends and areas for improvement, and developing strategies to minimize complaint handling time.The successful...

Role OverviewWe are seeking a highly skilled and experienced Complaints Manager to join our team at Translation Empire PK. In this role, you will be responsible for leading a team of complaint handlers, analyzing data to identify trends and areas for improvement, and developing strategies to minimize complaint handling time.The successful candidate will have...

About the PositionWe are seeking a skilled Complaints Manager to lead our complaint handling process, drive process improvements, and provide exceptional customer service.ResponsibilitiesComplaint Handling: Lead the team in reviewing and resolving complaints, providing advice on process improvements, and maintaining accurate records.Team Management: Oversee...

About the RoleWe are seeking an experienced Complaints Manager to join our team at Translation Empire PK. As a key member of our operations department, you will be responsible for leading the complaint handling process, ensuring high-quality customer service, and driving process improvements.ResponsibilitiesComplaint Handling: Lead the team in reviewing and...

Ezitech Institute is a dynamic organization providing innovative software solutions to businesses. As a Sales Manager, you will have the opportunity to work with our suite of software products, including POS, HRM, ERP, and Complaint Management System.Your primary focus will be on engaging with potential clients, demonstrating the features and benefits of our...

We are looking for a results-driven retail manager to be responsible for the overall showroom management.The successful candidate will be able to enhance customer satisfaction, meet sales targets, and manage staff effectively.Responsibilities:Management of overall showroom operations.Bridge gaps among activities of Production, Supply Chain Management, Sales,...

At Translation Empire PK, we are seeking a highly skilled and organized Customer Service Specialist to join our team. As a key member of our customer-facing department, you will be responsible for ensuring that all complaints are acknowledged and addressed in a timely and professional manner.Key Responsibilities:Handle all new incoming complaints via phone,...

MBA (Marketing) with 2 years experience, Graduation with 5 years experience.To administer all the showroom matters regarding sales, recovery, service, spare parts, finance, and automobile booking.REGULAR DUTIES / RESPONSIBILITIESTo maintain showroom as per 5S Standards of company on a daily basis.Daily monitoring of Sales Executive Activities.Assign Target...

Job DescriptionThe primary responsibility of the Hospitality Manager is to oversee daily resort operations, guaranteeing guest satisfaction. This involves managing front-line staff, developing service standards, handling guest complaints, and monitoring inventory and maintenance.Key Responsibilities:Ensure seamless day-to-day operations at the resortManage...

Ensures satisfactory customer service through timely and effective installations.Implement policies, goals, objectives and procedures for Sales operations.Control and monitor all operational activities of sites and projects.Upgrading and developing sites procedures and team through learning and development.Responsible for verifying daily site...